We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn McAllen Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn McAllen Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

316 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn McAllen Airport
See the most recent reviews
Showing 237: English reviews
Renton, United States
Reviewed 2 May 2016

I enjoyed staying here. They don't have dinner services but they give delivery options and there's a good Mexican restaurant just across the parking lot. You also have a lot of other options at a walk distance.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Cinthia Y
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, We thanks you for staying with us and look forward to seeing you again.

Bristol, Indiana
Reviewed 18 April 2016

Room was dirty, even thou they told us it was ready, the sofa bed was discusting and had a wet dirty towel inside, they change us to a different room that didn't even had toilet paper at the bathroom, the only good thing at that hotel was the personnel attending breakfast

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank josemG5265QM
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and sincerely apologize about your stay with us. This is not the level of service we strive for and are truly sorry. I hope that if the area again you give me a call and I will make sure everything is in order before you check in.

Tucson, United States
Reviewed 16 April 2016

Hotel is old, found dead roach in closet seems like someone could have seen it, I did as soon as I opened the door to the closet. All staff very nice and friendly. Can't understand why they ask for your room number and have you sign a check for the complimentary breakfast.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Sergio M
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Yes hotel is out dated but currently under renovation to update our hotel. I apologize for the insect in your and we twice exterminate our hotel to prevent issue like and can assure this is something that does not happen here. We are paperless so at breakfast this is how we veriy comp breakfast for our guest.

Reviewed 8 April 2016

My reservation was for 3 nights on business. After checking in, decided to shorten my stay to 1 nights. The Carpet very dirty, Hair in Tub Restaurant not available for dinner only breakfast. Bar closed.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank sarahgU5537XC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and sincerely apologize for your recent stay with us. This is not the level of service strive for and are truly sorry. Unfortunately we only serve breakfast as we have been expect from dinner by Hilton due to the amount of restaurants in the area and have been for 9 years. Our bar...

Lubbock, Texas
Reviewed 22 March 2016 via mobile

I've stayed at this property a couple of times now and continue to enjoy. Room and grounds are clean, staff is extremely friendly and helpful, and I feel safe staying there. Property is centrally located near shopping and restaurants. I encourage others to give this hotel a try.

 Report
Helpful?
1Thank Lifeontheroad
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, We thank you for staying with us and for recommending us to others that might be coming to our area.

Houston, Texas
Reviewed 15 March 2016

I travel to McAllen several times a year and have for the most part stayed at the HGI. However during my last stay I noticed the hotel has not kept up with maintenance. In my room there were rust spots on the ceiling of the bathroom and the bathroom fixtures were corroded and should have been replaced some time ago....

 Report
Helpful?
Thank R N
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I am so sorry for your recent stay with us and know our hotel need's some updating and its on its way. We are currently scheduled for May 1st 2016 for a renovation were these issue will be addressed and to be completed by July 1st

McAllen, TX, United States
Reviewed 14 March 2016

Great place to stay- A lot of regulars and the bar ready to discuss business or politics. They do not service dinner service only breakfast be prepared to go somewhere else for dinner but many selections close by

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Teresa H
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Thank you for staying with us and look forward to serving you again!

Maryland
Reviewed 14 March 2016

Staff was top notch. One out of ten...the staff get an eleven. As for the hotel it seems as though Hilton let this hotel slip through the cracks. The hotel had one washer and one dryer for the entire facility. Wall paper is pealing and bubby. All the furniture is old (not that this is big issue). The breakfast staff...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Cecelia W
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to apologize for your recent stay with us and all the issues you encountered. We are scheduled for a renovation this year and will be correcting all those issue you mentioned. I'm very happy my service was top notch as we try to take care of all our guest to make sure they are comfortable and...

Caxias do Sul, Brazil
Reviewed 8 March 2016

very good hotel, good location with a lot of restaurants around the place, good atendance, good option in the outdoor, good price, the rooms are very good to rest, i recomend this Hotel and cookies available

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Rodrigo P
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Thank you!

Reviewed 22 February 2016

staff are very courteous and nice, and always offering assistant. rooms are very clean and plenty of towels. that i always great to have. Entrance area very clean, and Front Desk area are very clean. this is my Second time staying at this Hotel, and I would definitely come back again on my next trip.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Mike M
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

We thank you for staying with us and look forward to seeing you again.

62 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Bathroom (6)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these McAllen hotels
0.3 km away
Drury Suites McAllen
Drury Suites McAllen
#10 of 42 in McAllen
94 reviews
0.6 km away
DoubleTree Suites by Hilton Hotel McAllen
0.8 km away
Hampton Inn & Suites McAllen
Show Prices
Show Prices
Show Prices
0.4 km away
Smart iStay Hotel in McAllen
4.8 km away
Hawthorn Suites by Wyndham McAllen
0.7 km away
Staybridge Suites McAllen
Staybridge Suites McAllen
#14 of 42 in McAllen
105 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen Airport hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit(R) to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel's restaurant, the Great American Grill(R), or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel's two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles. ... more   less 

Additional Information about Hilton Garden Inn McAllen Airport

Address: 617 W Expressway 83, McAllen, TX 78503-2931
Region: United States > Texas > McAllen
Price Range: $107 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn McAllen Airport 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn McAllen Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hotel Style:
#4 Family Hotel in McAllen
#6 Business Hotel in McAllen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn McAllen Airport staff and other travellers.
3 questions
Ask a question
Monterrey, Mexico

See all questions (3)

Questions? Get answers from Hilton Garden Inn McAllen Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing”
 of 5 bubbles P2771VAscotts, 18 Mar 2017 | Read review
“I always ask for last floor.”
 of 5 bubbles Border45, 4 Dec 2015 | Read review
“Ask for a king size bedroom.”
 of 5 bubbles 811willz, 14 Nov 2015 | Read review
“As far as possible from the freeway”
 of 5 bubbles 305cyrili, 30 Aug 2015 | Read review
“Book early for weekend stays”
 of 5 bubbles Gebhardt9160, 4 Jun 2015 | Read review
5 of 5