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2017-12-03 2017-12-04
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    Smart iStay Hotel in McAllen

    1921 S 10th St, McAllen, TX 78503-5403
    +1 844-688-9789
    Hotel website
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    2017-12-03 2017-12-04
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    US$69
    US$67
    SAVE US$2
    US$69
    US$67
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    DoubleTree Suites by Hilton Hotel McAllen
    460 reviews
    #5 of 40 hotels in McAllen
    0.7 km
     
    Hampton Inn & Suites McAllen
    352 reviews
    #6 of 40 hotels in McAllen
    1.1 km
     
    Wingate By Wyndham McAllen
    323 reviews
    #12 of 40 hotels in McAllen
    0.9 km
     
    Drury Inn McAllen
    87 reviews
    #17 of 40 hotels in McAllen
    0.5 km
     
    Overview
    • Excellent55%
    • Very good29%
    • Average11%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “holiday inn” (10 reviews)
    “great stay” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Smart iStay Hotel in McAllen
    Special Offer: Package Deal
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (562)
    Traveller rating
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    1 - 5 of 217 reviews

    Reviewed 2 days ago

    Everything from the front desk staff to the breakfast was first rate. The staff went out of their way to make us feel welcome. The pool area and small garden were ideal places to relax. I asked for a room on the ground floor, because...More

    Thank Ianqatar
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded yesterday

    We value your feedback and we appreciate you staying with us and allowing us to provide a great experience. We look forward to your next stay, Thank you.

    Reviewed 2 days ago

    Overall an ok hotel for the price... everyone was friendly and the breakfast was really good!! There was a scent in my room... not a bad one.. like a perfume or heavy bed sheet deodorizing smell that didn't go well with my nasal allergies... They...More

    Review collected in partnership with this hotel
    Thank L9110VZkarla
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded yesterday

    Our hotel is conveniently located across from La Plaza Shopping Mall and McAllen International Airport. We appreciate you taking the time and leaving us your kind comments. Please let us know so we can reserve your next visit to McAllen.

    Reviewed 2 weeks ago

    Room was a mess not clean at all, sheets & mattress was stained idk of what very disappointed with stay. I don't think I will ever go back much less recommend this place . I really expected more for almost 100 a night,More

    Review collected in partnership with this hotel
    Thank Localtraverler1980
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 1 week ago

    We appreciate your feedback and we hope you allow us to host you again. We value your comments and the details about your recent stay and sincerely apologize we were not up to expectations. We have informed our staff so this does not happen again....More

    Reviewed 2 weeks ago

    Only one lounge chair by pool, when I asked if they have more I was told I'm not sure. Pool was very dated and old hot tub was cold . Wif was out for 24 hours called front desk was told they were trying to...More

    Review collected in partnership with this hotel
    Thank Robyn U
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 2 weeks ago

    Thank you for taking the time to comment on your recent stay at Smart iStay Hotel in McAllen, Texas. We appreciate your feedback and value your satisfaction. We apologize for any inconvenience you may have encountered and I assure you we will follow up with...More

    Reviewed 2 weeks ago

    Overall it was a great hotel. Right across the street from the mall. My first room the bathroom sink was leaking. They changed my room to an upgraded room. The breakfast buffet is standard. The pool is pretty although the indoor hot tub was out...More

    Review collected in partnership with this hotel
    Thank Melanie T
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 2 weeks ago

    Thank you for choosing to stay with us, we value your comments and your great feedback. We hope you choose to stay with us soon.

    DoubleTree Suites by Hilton Hotel McAllen
    460 reviews
    #5 of 40 hotels in McAllen
    0.7 km
     
    Hampton Inn & Suites McAllen
    352 reviews
    #6 of 40 hotels in McAllen
    1.1 km
     
    Wingate By Wyndham McAllen
    323 reviews
    #12 of 40 hotels in McAllen
    0.9 km
     
    Drury Inn McAllen
    87 reviews
    #17 of 40 hotels in McAllen
    0.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Indoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in McAllen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Cancelon, Hotwire, Orbitz, TripOnline SA and Cheap Tickets so you can book your Smart iStay Hotel in McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • McAllen
    • Also Known As
    • Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall) ,
    • Holiday Inn Mcallen ,
    • Mcallen Holiday Inn ,
    • Holiday Inn Express Mcallen
    Add Photo Photos
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    Hotel & Grounds (26)
    Nearby
    Sponsored by:
    Hampton Inn & Suites McAllen
    352 reviews
    1.05 km away
     
    DoubleTree Suites by Hilton Hotel McAllen
    460 reviews
    .67 km away
     
    Drury Inn McAllen
    87 reviews
    .51 km away
     
    Wingate By Wyndham McAllen
    323 reviews
    .86 km away
     
    Nearby Restaurants
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    Tony Roma's
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    Nearby Attractions
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    Quinta Mazatlan
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    1.04 km away
    Cinemark Pharr Town Center
    18 reviews
    3.48 km away
    McAllen Convention Center
    102 reviews
    3.26 km away
    Questions & Answers
    Get quick answers from Smart iStay Hotel in McAllen staff and past guests.
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    Room Tips
    "All rooms I stayed in are quiet and comfortable."
    Read review
    "at another hotel"
    Read review
    "My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night."
    Read review
    "Make sure there are spotlights outside your window!!!"
    Read review
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