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Smart iStay Hotel in McAllen

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Smart iStay Hotel in McAllen
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379 Reviews from our TripAdvisor Community

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Livingston
Reviewed 3 weeks ago

The staff is always very nice and go out of there way to help. They know me by my first name now. They upgrade my room when they can. I use the van to take me to places to eat. I don't rent a car when I am there.

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Helpful?
Thank scottfG5136MM
Novi
Reviewed 3 weeks ago

Comfortable, great location always willing to work with short notice stays or extensions as needed. Accommodations very nice, setup for breakfast works most persons, close to all attractions around the area

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Thank patX2187FY
Indianapolis
Reviewed 3 weeks ago

"my home away from home" Very comfortable and excellent service. Front desk management is exceptional and very accommodating to the guests' needs. the facelift and all the improvements made to the rooms and elevators really is noticeable. Great job!

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Thank patrickgerardc
Torreón
Reviewed 4 weeks ago

It was our second time in Mcallen, but first timers at your hotel. It was a wonderful surprise at a very reasonable price. They say location is everything, which is true, but you guys offer much more than that, and to quote the words of Arnold... ill be back.

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Thank Daniel Anthony L
El Paso, Texas
Reviewed 4 weeks ago

This ISTAY was formerly a Holiday Inn when I stayed here years ago. Since its been changed to the ISTAY, I would say that it was great before and even better now! The rooms are very clean and have wood floors. The building looks and feels new. I stay here every time I visit the valley. The people working here...

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Thank Allen B
Churubusco
Reviewed 4 weeks ago

Excellent hotel.Staff went beyond the call of duty by providing breakfast as early as 4:30 AM for our group of bird watchers, allowing us to go out on field trips at a desired hour. Banquet meal was also very well done, with plenty of food and a line that was served quickly and efficiently. Very impressive!

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Thank Mary H
Lake Jackson, Texas
Reviewed 18 January 2017

Accessible room should have had refrigerator/freezer, a mirror besides bathroom mirror, and a shower head that would stay in position in its adjustable holder bracket. We had to keep cold compresses to keep knee from swelling so had to buy ice chest and keep cold pacs in ice. All hotels we stay at with accessible rooms have had satisfactory refrigerator/freezer,...

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Thank Warren P
Fort Davis, United States
Reviewed 17 January 2017

I am a light sleeper and asked for a room on a top floor away from an elevator. The desk clerk was very helpful and the room she gave us was very isolated and quiet. The breakfast food was excellent. We were part of a bird watching group and our organization had asked that breakfast be served an hour earlier...

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Thank Christpher P
Reviewed 17 January 2017

Room was adequate. No fridge, clean linens, comfortable bed. They accommodated our group's needs by serving breakfast extra early, and their meeting room was in a newer building and as such was quite nice. I understand that the suites in that wing were much better than the rooms in the main building. The rate provided to our group was no...

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Thank Bob W
Austin, United States
Reviewed 17 January 2017

I attended the Texas Ornithological Society meeting held at this hotel. Staff was very accommodating offering very early breakfast, and at the last minute, allowing us to move our banquet into one of the meeting rooms, due to inclement weather which forced us indoors. The only things I missed were fridge and microwave in room, but took a cooler so...

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Thank Jane T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 South 10th Street, McAllen, TX 78503 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: $133 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
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Questions & Answers

Questions? Get answers from Smart iStay Hotel in McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I stayed in are quiet and comfortable.”
 of 5 bubbles 354allenb, 22 Jan 2017 | Read review
“at another hotel”
 of 5 bubbles farango75006, 13 Jan 2017 | Read review
“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
 of 5 bubbles luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
 of 5 bubbles ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
 of 5 bubbles 74blancae, 14 Dec 2014 | Read review
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