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DoubleTree Suites by Hilton Hotel McAllen

Traveller (69)
Room & Suite (22)
Traveller (69)
Room & Suite (22)
Dining (8)
Overview
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1800 S 2nd St, McAllen, TX 78503-1289 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit hotel website
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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444 results
Traveller rating
274
93
43
16
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274
93
43
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Show reviews that mention
All reviews double tree cookies open atrium weekend stay indoor pool room service lounge area staff was very friendly business trip breakfast buffet is living room hotel staff excellent hotel happy hour rooms are spacious other hotels location is great
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1 - 5 of 444 reviews
Reviewed 2 weeks ago

I have stayed at this hotel 5 times this year and the staff is always top notch. From the servers at the restaurant, bartenders at the huge bar, and front desk personnel they are always friendly and willing to help. This used to be an...More

Review collected in partnership with DoubleTree by Hilton
Thank Chris K
Hotel's Favourite
Reviewed August 21, 2018 via mobile

This hotel used to be an Embassy Suites, so you know what you’ll find: an open atrium in the middle, rooms with an ample extra space with a sofa bed for additional guests, and a good-sized bathroom. I found the desk (which I use a...More

Thank 38janisp
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded August 22, 2018

Hi 38janisp, Thank you so much for sharing your comments regarding your recent stay with us! We're delighted to hear you enjoyed the overall hotel accommodations and amenities and that our staff took good care of you while you were with us! We hope to...More

Reviewed 3 weeks ago

Love the service by the staffs!!!!!The check in experience was good. The room wasn’t cleaned but corrected immediately by the staff with different room. Offered cookie duration of my stay. Enjoyed my staysMore

Review collected in partnership with DoubleTree by Hilton
Thank Philyoung Y
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 3 weeks ago

Good Morning Philyoung Y, Thank you for sharing your feedback regarding your stay with us! We are delighted to hear you highly enjoy the service provided by our outgoing employees and that we were able to make right your suite not being cleaned! We greatly...More

Reviewed 4 weeks ago

Below is the letter I wrote to their customer service center... I stayed here from October 9th - October 11.... email sent to guest.correspondence@hrcc-hilton.com on 10/11/18 - also breakfast is not included - they charge you for it..... email follows below...... My stay was horrible....More

1  Thank Jay_Exec
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 4 weeks ago

Hello Jay_Exec, Thank you for sharing your honest feedback regarding your recent stay with us. I would like to express my sincerest apologies for falling short of our commitment to extend a rewarding experience. We are ready, willing and able to make it right. Please...More

Reviewed October 9, 2018

Perfect location beautiful hotel great service best bar and breakfast rooms very spacious and clean And the staff was very helpful check in was very easy Cookies were excellent and warm beer was cold the shots were greatMore

Review collected in partnership with DoubleTree by Hilton
Thank guerrajj75
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded October 10, 2018

Hi guerrajj75, Thank you for your wonderful comments regarding your recent stay with us! We're elated to hear you enjoyed your stay and what the property had to offer! Thank you for recognizing our employees service! We appreciate you and look forward to serving you...More

View more reviews
About
Description
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located More in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
262
Price range
US$87 - US$170 (Based on Average Rates for a Standard Room)
Formerly known as
Embassy Suites by Hilton McAllen
Also Known As
Embassy Suites Mcallen
,
Mcallen Embassy Suites
Location
United States > Texas > McAllen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
262
Price range
US$87 - US$170 (Based on Average Rates for a Standard Room)
Formerly known as
Embassy Suites by Hilton McAllen
Also Known As
Embassy Suites Mcallen
,
Mcallen Embassy Suites
Location
United States > Texas > McAllen
Photos
Traveller (69)
Room & Suite (22)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Richard T
April 24, 2017|
AnswerShow all 2 answers
Response from Crystal L | Property representative |
Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
2
Votes
Sage_Corpse
June 18, 2016|
AnswerShow all 5 answers
Response from AndreaRodriguez1 | Property representative |
I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
0
Votes
Room Tips
"Higher rooms are less noisy"
kenc847
Sep. 4, 2018
Read review
"We stayed in a corner room on the 8th floor."
339thomash
Apr. 24, 2018
Read review
"High floors away from the bar."
1Business_Travel1
Feb. 22, 2018
Read review
"get a higher floor for quietness, corner suites are huge"
Ramonesfan22
Apr. 5, 2017
Read review
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