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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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281 Reviews from our TripAdvisor Community

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Showing 233: English reviews
McAllen, Texas
1 review
Reviewed 3 days ago NEW

Business trip. The noise of the construction in the morning was horrible. Will never stay at that location again. I called the front desk to complain and the noise level still continued. Was very displeased.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robertgG779CO
Laredo, Texas
1 review
Reviewed 1 week ago

I enjoyed my whole week here. Extremely friendly staff all over the hotel. Great food at the restaurant. You're greeted with a warm cookie and bottle water upon arrival. I will definitely stay here again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 490benitob
Raleigh, NC, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Super clean, nice room/suite.Nice indoor pool area. Food was good both for breakfast and for a light dinner; very nice bar area and Starbucks type coffee bar; excellent customer service. I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Margaret G
dallas, United States
1 review
Reviewed 2 weeks ago

Good value, near airport. No need to cab it - hotel offers shuttle service. What's not to love about the awesome cookies you receive upon check-in? They are always welcoming and fresh. Staff was very friendly and I would recommend this property for any business traveler.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 869yarelie
Texas, United States
1 review
Reviewed 2 weeks ago

Spacious living area. Bathroom a little tight, but certainly fine. Yummy cookies on arrival. Great variety at breakfast. Excellent staff, especially lead gentleman at breakfast. Close to mall and many discount shops.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 283stanleyp
Irapuato, Mexico
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

The suites are very big and the furniture is in perfect shape. The staff was friendly and kind. Excellent location. The lobby is also very nice if you want to eat or have drinks. Without a doubt, one of the best hotels in McAllen.

Helpful?
Thank FLR7
Aliso Viejo, California
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

The Double Tree suites by Hilton is a great place to stay in McAllen so long as you have transport. It is close to the Airport and Shopping center but not if you are walking. The suites with the extra room make it a far more relaxing stay. The Bar and Restaurant were upgraded a year or so ago and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dexter15
Annapolis, United States
1 review
Reviewed 2 weeks ago

Hotel used to be an Embassy Suites but the transition to Doubletree is very welcome. Have been coming here for over 10 years. One of my favorite business hotels....also really nice gym, and inviting bar area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gailmA6517UG
Austin, Texas
1 review
Reviewed 3 weeks ago

The hubby and I always love staying at this hotel whenever we are in town! We love the ambiance of this place. The evenings are always so nice we like to go down by the bar and listen to the music and enjoy a drink.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank odettea1176
Laredo, Texas
1 review
Reviewed 3 weeks ago

The staff ignores you and the rooms are old. It's not the cleanest place and the sound of ambulances next door keeps you up at night. There were ants in my room. House keeping walks right into your room before saying housekeeping. I was in my underclothes, ironing my pants and housekeeping did a quick knock and walked right in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank H1357GPmaria
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Thank you for sharing your comments regarding your recent stay with us! I am sorry to hear your stay was not what you've come to expect from staying at our property and appreciate you taking the time to let us know. I have addressed your concerns with our Housekeeping Manager as we are always looking for ways to enhance our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd Street, McAllen, TX 78503 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $154 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
5 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be far away from the ground floor as there was loud live music Sat. evening.”
 of 5 bubbles mrbillvr4, 29 Aug 2016 | Read review
“Some of the rooms have a balcony. Ask for one when you check in.”
 of 5 bubbles 770hanks, 6 Aug 2016 | Read review
“We were on the 5th floor in a quiet room/quiet floor”
 of 5 bubbles belindar113, 12 Jul 2016 | Read review
“Choose lower floors since the elevator is very slow.”
 of 5 bubbles JorgePerezG, 2 May 2016 | Read review
“Park on the side and use a side door when coming and going.”
 of 5 bubbles donaldh336, 21 Feb 2016 | Read review
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