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DoubleTree Suites by Hilton Hotel McAllen

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282 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel McAllen
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Showing 234: English reviews
Gary, United States
1 review
Reviewed 12 June 2016

who doesn't like chocolate chip cookies!!! Rose petals on the bed. beautiful view from the balcony. Lots of parking. Would have liked a complimentary breakfast but the views where worth paying for breakfast. Very spacious rooms. Absolutely loved this hotel

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia A
McAllen, Texas
1 review
Reviewed 8 June 2016

Beware! This hotel is still under construction and very loud. I planned a staycation which turned out to be a disaster. Staff excellent but had I known about the construction, I would not have stayed here. There are many newer hotels in the area that just opened.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank amandasG4743WC
Palmview, Texas
1 review
Reviewed 7 June 2016

Every was great, from the online check in to the depature. My children loved the indoor pool which is the biggest reason for staying there this pass weekend...and my children have already requested another weekend stay... & we loved the cookies

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank garcia23girl01
NEWNAN, Georgia
1 review
Reviewed 7 June 2016

Good service. Clean guest room, restaurant lobby. I went to fitness room, that TV is not working. I want to get free comb, shaver and slipper. I want to come this hotel again if I have to have a business trip to Mexico Reynosa.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hideo O
Laredo, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 June 2016

Hotel doesn't look like much from the outside, but the inside is been updated with some updating still going on. Close to airport. Breakfast is good with real eggs, and the staff is very friendly. Restaurant is good (get the wings and/or pizza).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chris F
Houston, Texas
1 review
Reviewed 5 June 2016

The check-in was awesome and fast! The rooms were clean and fully stocked. The staff was great and eager to help. The complimentary breakfast was tasty and hot. The complimentary shuttle was a great experience and the driver was awesome!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tonjab575
Spring, Texas
1 review
Reviewed 5 June 2016

For as many people that stayed at the hotel... the hotel should have fixed the elevator situation . We used the stairs... it was quicker. Breakfast was minimal due to the fact that I do not eat pork. I asked if they had turkey bacon which they did not. Additionally I do not eat cheese as well so I was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gracee197
Houston, Texas
1 review
Reviewed 1 June 2016

We stayed on the 7th floor and one of the 3 elevators was out of order, not fun when you've got several little league football team kids running around without parents anywhere. The rooms were clean and the service was great, but our shower drain was clogged and the power outlets in the bathroom did not work, a bit of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank aarona862
San Antonio, Texas
1 review
Reviewed 31 May 2016

Had a really nice stay with the exception that they mere too many kids running around inmonitored. I couldnt tell if management was attempting to keep things under control. Apart from that the stay was really nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sergioaJ4096XJ
San Antonio, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2016 via mobile

This hotel was updated recently but whatever was improved was nullified by multiple issues during a weekend stay in McAllen. There was an issue with long delays for valet and plan on taking your luggage to the room without help except for a dollie in the lobby. Two elevators were not functioning making elevator usage crowded and slow.The rooms are... More 

Helpful?
Thank GG21GG21

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd Street, McAllen, TX 78503 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $149 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
5 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be far away from the ground floor as there was loud live music Sat. evening.”
 of 5 bubbles mrbillvr4, 29 Aug 2016 | Read review
“Some of the rooms have a balcony. Ask for one when you check in.”
 of 5 bubbles 770hanks, 6 Aug 2016 | Read review
“We were on the 5th floor in a quiet room/quiet floor”
 of 5 bubbles belindar113, 12 Jul 2016 | Read review
“Choose lower floors since the elevator is very slow.”
 of 5 bubbles JorgePerezG, 2 May 2016 | Read review
“Park on the side and use a side door when coming and going.”
 of 5 bubbles donaldh336, 21 Feb 2016 | Read review
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