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Holiday Inn Hotel & Suites McKinney - Fairview

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3220 Craig Dr, McKinney, TX 75070-4537
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (31)
Room & Suite (41)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Hotel & Suites McKinney - Fairview
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 18 hotels in McKinney
Location
Cleanliness
Service
Value
Holiday Inn Hotel & Suites McKinney-Fairview is the metroplex's premier hotel destination with incredible amenities and a convenient location! Our rooms are 100% smoke-free and come equipped with luxurious pillowtop mattresses, 32" flat screen TVs with HD channels, and free high-speed internet. Stay in and enjoy room service or visit our own M Restaurant for a hot breakfast or relaxing dinner. Exercise at your convenience in our 24-hour Health & Fitness Center then cool off in our indoor pool! We also have a guest laundromat, dry clean service, and 24-hour business center. A prime location for business travelers, we are just minutes away from several major corporations. Looking for a leisurely stay? Enjoy the many entertaining, dining, and shopping options all within a short drive of our McKinney hotel! Whether you're traveling for business or pleasure, trust the staff at Holiday Inn Hotel & Suites McKinney-Fairview for a pleasant and relaxing stay!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, German

Location

Full view
40Car recommended
Grade: 40 out of 100
34Restaurantswithin 1 km
1Attractionwithin 1 km
327Reviews11Q+A51Room tips
Traveller rating
  • 211
  • 68
  • 21
  • 13
  • 14
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Paul S wrote a review Feb. 2021
1 contribution
First I would like to say that the room was fine and the staff good to ok. I have never stayed at any hotel that has been out of towels for 3 days. I had 2 towels for the 8 days I have been here. In addition, there has been no maid service except to take my towels and not return them! I have stayed in dozens of Holiday Inn's during full fledged disasters and not had these issues(even during the pandemic). Tomorrow I will have to buy towels as there are none. I will also buy cleaning supplies and tools to clean the room. Unacceptable!
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Date of stay: February 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Hotel & Suites McKinney - Fairview
Responded Mar. 12, 2021
Hi Paul S, I'm glad you chose our hotel for your visit to McKinney. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the towels and housekeeping. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. I also sent a private message to assist further. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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Dgarza wrote a review Feb. 2021
McKinney, Texas47 contributions43 helpful votes
I was in town for the week on personal business and meeting a friend for "girl time". We chose to extend our stay in McKinney another day, and the hotel we were staying at did not have availability. We booked the Holiday Inn. Things happen, but it is the way the staff handles these "things" that can make or break your stay. Check-in was easy and efficient. Oscar was pleasant and even extended a nice courtesey to us. We also met with Meera upon check-out who was very nice. Once in the room, we needed ice. So my friend went to the location on our floor (4) and it wasn't working. Went to 3rd floor and it wasn't working. The 2nd floor had a sign to go to the 3rd or 4th floor. She came back to room to call for ice, and there was no phone. I was already downstairs asking for shampoo and soap! Now, I had to go back downstairs regarding the ice. I had the unfortunate opportunity to speak with Didi at the front desk, who was not happy that I asked her for ice. Then when she returned I explained we didn't have a phone. She confirmed my room number. Nearly 6 hours later, still no phone. I went down to retrieve our pizza that was delivered and I advised her that we still did not have a phone. She asked if I was room #405, I said yes. She replied "oh, you will not be getting one because we don't have a cord for it". I asked her when was she going to advise us, and her response was "why would I advise you"??? This was unacceptable to me! The room was noisy, by elevator. No amenities, the sheets were worn and dingy. The bathroom had a tub and secondary lighting, which was nice.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Hotel & Suites McKinney - Fairview
Responded Feb. 17, 2021
Hi Dgarza, Thanks for staying with us and for posting a candid review. I was very concerned to read your comments about the inconsistencies with the service you received and for any inconvenience caused you. I understand your dismay, and I am sorry. This is not the joy of travel that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. Many thanks for your feedback. I hope that you will consider us again if your travels bring you back to our area. Have a wonderful day! Sincerely, Connie D Case Manager IHGService
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T P wrote a review Jan. 2021
3 contributions
Pros: Staff was polite, nice lobby Cons: Breakfast was $6 with few options, Pool not open, Paper thin walls,loud neighbors, Vending machine and ice machine were inoperable on all floors, Only one out of two public computers works in business center area, Refrigerator doesn't work and has a pungent smell to it and hasn't been cleaned for quite some time, No "Do not disturb" sign provided for room (I called the front desk to be told they would place one on my room door, but they never did).
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Date of stay: January 2021Trip type: Travelled on business
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iamJohnGalt2 wrote a review Dec. 2020
Atoka, Oklahoma129 contributions54 helpful votes
Located in the NE corner of us75 and Sam Rayburn tollway. Close to restaurants. Very quiet hotel even on the front facing the freeway. Stayed twice this month. Updated rooms with plenty of power outlets and lights. Rooms are clean have nice bedding. Fast internet and good tv selection.
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Date of stay: December 2020
Rooms
Location
Service
Trip type: Travelled on business
1 Helpful vote
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c0miller wrote a review Mar. 2020
La Crosse, Wisconsin5 contributions1 helpful vote
After a very stressful drive and being stuck in traffic because of an accident the front desk staff was a breath of fresh air when I checked in. They were upbeat, funny, and really changed my attidtue. The room was beautiful. It was super clean and had up to date furnishings and ammenities. This is a great place to stay and a good location too.
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Date of stay: February 2020
Value
Service
Sleep Quality
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Response from nabeeljafrani, Front Office Manager at Holiday Inn Hotel & Suites McKinney - Fairview
Responded Mar. 26, 2020
Good Morning! Thank you for taking the time to tell us about your experience at Holiday Inn & Suites – McKinney/North Allen. We love sharing your positive words with our staff! Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Taylor Merritt Front Desk Supervisor
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Previous
PRICE RANGE
US$85 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn & suites mckinney - eldorado hotel mckinney, holiday inn and suites mckinney - eldorado
LOCATION
United StatesTexasMcKinney
NUMBER OF ROOMS
99
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Frequently Asked Questions about Holiday Inn Hotel & Suites McKinney - Fairview
Which popular attractions are close to Holiday Inn Hotel & Suites McKinney - Fairview?
Nearby attractions include Confetti Monkey (0.2 km).
What are some of the property amenities at Holiday Inn Hotel & Suites McKinney - Fairview?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Hotel & Suites McKinney - Fairview?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Hotel & Suites McKinney - Fairview?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Hotel & Suites McKinney - Fairview?
Conveniently located restaurants include Texas Roadhouse, Cristina's Fine Mexican Restaurant, and Saltgrass Steak House.
Are there opportunities to exercise at Holiday Inn Hotel & Suites McKinney - Fairview?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Hotel & Suites McKinney - Fairview?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Hotel & Suites McKinney - Fairview offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Hotel & Suites McKinney - Fairview?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Holiday Inn Hotel & Suites McKinney - Fairview?
Many travellers enjoy visiting Heard-Craig Center for the Arts (4.2 km).
Is Holiday Inn Hotel & Suites McKinney - Fairview accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.