Sheraton McKinney Hotel

This seems to be a very new hotel. Appearance is very nice. Rooms well decorated and functional. Staff are friendly and helpful. Only consideration is hotel is off by itself which means you pretty much have to drive or long walk to the many things around it. Overall I…

Date of stay: February 2019

We like this hotel.

This was our second stay here. I like the room, we get king size bed. We like the location, right off the highway, close to Sam Rayburn hwy and 75/central expressway. The restaurant offers good food breakfast lunch and dinner. The negatives: No room mini fridge. Teeny ice…

Date of stay: October 2018

Response from Ryan M, General Manager at Sheraton McKinney Hotel

Responded Nov. 15, 2018

Teresa, Thank you for choosing to stay with us here at the Sheraton McKinney. We're glad you liked the hotel even though you had a few things that you didn't like. We'll share the feedback regarding the ironing board with the housekeeping team as there should be an ironing board located next to the iron in each room. We're sorry to have disappointed you on this visit. We look forward to seeing you again on your future travels.

Pleasant Surprise

we make several trips to the McKinney area each year to visit family. We decided to give the Sheraton a try. We were pleasantly surprised. The hotel met every expectation. We were upgraded to Club Level. The room was spacious and comfortable. The hotel staff was helpful…

Date of stay: September 2018

Response from Ryan M, General Manager at Sheraton McKinney Hotel

Responded Oct. 12, 2018

Stephen, We're so glad to see that you enjoyed the experience here with us at the Sheraton McKinney. we're glad we could make a positive impression on you and happy to hear you found your home away from home. We can't wait to have you back with us.

Staycation

Food was good, Christina at front desk was exceptional. James and Reginald in the restaurant took very good care of us. The fourth floor lounge was great, Deanna was very nice and treated us to a very good evening, Starbucks coffee in the am was very good. Nice outside area to…

Date of stay: September 2018

Response from Ryan M, General Manager at Sheraton McKinney Hotel

Responded Oct. 3, 2018

So glad you enjoyed the Staycation. It's nice to get out of the house from time to time even if it is just down the road. We'll thank all the team members you mentioned and are so glad that they made a positive impact on your visit. Come back and see us again the next time you want to get away!

**** Lovely Property ****

We moved to this hotel after an unfortunate experience at the nearby TownePlace Suites. Stayed on the Club level and could not have been more pleased. However the lady who worked the cocktail hour wasn’t very warm to new guests, she made it a point to sit with the guests she…

Date of stay: September 2018

Response from Ryan M, General Manager at Sheraton McKinney Hotel

Responded Sep. 26, 2018

Verailles2011, Thank you so much for letting us know about your stay and experience with us here at the Sheraton McKinney. We're sorry that your trip got off to a rocky start, but we're glad we had the opportunity to take care of you on the ret of your visit. We'll discuss the attendant you described, but we will also make sure we share your review with the rest of the team that made such an impact on your stay. We hope to see you again in the future.

PreviousNext

12 3 4 5 6…37

Album Categories

All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms