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All reviewsrooftop poolclose to the city centerhotel bedsnice modern hotelbreakfast selectionthree nightsminute walkold towncheck in was quickbus stopbeautiful towninternet connectionconvenient locationwalking distancebed was comfortablereceptiondesk
This hotel is located well, near the city center. About 10 minutes of walking.
The rooms are ok and clean, the bath is quite huge and has a bathtub. Dinner is ok, but not that cheap, but the city gives you man possibilities. The breakfast...More
The position near the center and the bus stop for Madrid, the quality of sleep, the panoramic view from my room (431) especially at the sunrise, the breakfast with a rich buffet, the organization: the best in Alcalà!
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The hotel had very helpful reception at any time, and the room was modern designed and really nice. For breakfast there were a wide variety of any kind of hot/cold foods, fruits and very tasty coffee. The hotel located only a few hundred meters away...More
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Thank N6880LZvisitor
Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum AlcalaResponded 2 weeks ago
Dear Sir,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It`s something our staff takes a great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Overall is ok but the TV programs are limited and the Internet connection is pretty poor. I had to use my iphone as a wifi to work with my laptop. At the restaurant, you can not order a small bottle of wine while it is...More
Review collected in partnership with this hotel
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Thank A TripAdvisor Member
Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum AlcalaResponded 2 weeks ago
Dear Sir,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay with our wifi system, and the type of wine´s bottle. We appreciate your comments and will share these with our team so that we can...More
It was a very plesant stay. Beautiful hotel, nice bed, quiet room, good breakfast and friendly staff.
It was only a fifteen minute walk to the center of Alcala. There is also a bus stop at 2 minutes, who brings you to the airport and...More
Review collected in partnership with this hotel
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Thank visitornovember2017
Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum AlcalaResponded 21 December 2017
Dear Sir,
Thank you for your feedback regarding your recent visit at our hotel. I am pleased to hear you enjoyed your stay with us. It´s something our staff takes great pride in, so we value a lot your feedback.
We hope you´ll visit us...More
Response from geoffroberts994 | Reviewed this property |
Hi Carolyn, I'm sorry but I can't be much help. I was at this hotel as part of a package therefore my journey from the hotel was by coach. What I can tell you is that it's quite a long journey and very slow mid morning... More
Hi Carolyn, I'm sorry but I can't be much help. I was at this hotel as part of a package therefore my journey from the hotel was by coach. What I can tell you is that it's quite a long journey and very slow mid morning. However, I do know that there is a local train ,the stop only five minutes walk from the hotel.That journey taking you into Madrid city.
I suggest you look at Google maps where you can see local train routes. With luck there will be one that can get you to the airport.