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Parador de Alcala de Henares

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Traveller (621)
Room & Suite (261)
Dining (116)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,254)
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122
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11
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All reviewsmodern hotelhistorical buildinguniversity townlight switcheswalk in closetroof gardenrooms are spaciousbreakfast and lunchgreat roommood lightingunderground garagebreakfast roomamazing placethe air conditioningcould have been bettertourist attractionswelcome drink
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11 - 15 of 202 reviews
Reviewed March 22, 2018 via mobile

We love staying in Parador. This Parador is quit unique because it's modern. The hotel is beautiful, very nice style, great modern rooms. Breakfast is very rich in variety and very good. Service is excellent.More

Thank Rina F
Response from Pedro Soria A, Manager at Parador de Alcala de HenaresResponded March 25, 2018

Dear Rina F, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Alcalá. One of the fundamental values of our Parador is to offer quality, personalised guest services. Receiving...More

Reviewed March 18, 2018 via mobile

Modern parador hotel. Rooms are large, good equipment, nice bathroom. Unfortunately I couldn’t turn the heating lower than 20 degrees Celsius. Breakfast buffet is good. Service slow and not friendly. The same for service at the reception desk. Overall average experience.More

Thank Pats911
Response from Pedro Soria A, Manager at Parador de Alcala de HenaresResponded March 25, 2018

Dear Pats911, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Alcalá. It is important for us to learn from your experience so we can improve the quality of...More

Reviewed March 11, 2018

The hotel is efficient, modern, with complicated lighting, perhaps too much so. You cannot adjust the temp in the room below 21. Both reading lights in bed work together; you cannot have one person with lights on and another with lights off. The bathroom was...More

Thank CBoulder
Reviewed March 3, 2018

Very nice hotel - it consists of old part - historical buildings and rooms are in a Ultra Modern Building in the Courtyard of the former Convent! Very spacious rooms, very comfy beds, nice bathroom. Nice Gym with a view and big pool!

Thank Z T
Reviewed February 28, 2018

What a lovely place - on a quick, cheap, frequent railway line to Madrid - somewhere to relax. We have had the hotel from Hell in Madrid itself. Here is all the welcome, friendliness and service so lacking in the city itself - at a...More

Review collected in partnership with Paradores Hotels
Thank FredandMouse
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$98 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Alcala De Henares
#1 Luxury Hotel in Alcala De Henares
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Alcala De Henares
#1 Luxury Hotel in Alcala De Henares
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (621)
Room & Suite (261)
Dining (116)
Pool & Beach (26)
Amenities (59)
Family and Play Areas (21)
Business Centre & Event Rooms (8)
Questions & Answers
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happytripperCanada
February 4, 2018|
AnswerShow all 2 answers
Response from addis22 | Reviewed this property |
We walked to the station in about 20minutes. The train takes you directly into the centre of Madrid, and is the best way to get there I think. Not too expensive either! We got a map from the reception at Alcala to get our... More
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Roy658
February 26, 2017|
AnswerShow all 2 answers
Response from Jane A | Reviewed this property |
Yes there is a secure underground carpark
1
Vote
Jason C
June 27, 2015|
Answer
Response from Tiina A | Reviewed this property |
Yes they have loundry :)
1
Vote
Room Tips
"All rooms are quiet, so no problem."
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"Join the paradors 'Amigos' scheme if you plan to stay at a few"
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"Higher floor"
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"Worth a try.."
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