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AC Hotel Alcala de Henares

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AC Hotel Alcala de Henares
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132 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Barcelos, Portugal
Reviewed 3 weeks ago

We stayed just 1 night, hotel is very well located if you are with a car (next to highway, not far away from Barajas airport). Basic services inside, modern room, normal service.Alcala de Henares is a nice town, but hotel is not on walking distance to city center.

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Helpful?
Thank Fbrunosilva
MiguelAngelHerraiz, Manager at AC Hotel Alcala de Henares, responded to this review

Dear Customer, Thanks for your comment , we are glad that your stay in our hotel has been satisfactory and we hope to see you again if they return to Alcala de Henares. Best regards.

East Windsor, New Jersey, United States
Reviewed 28 October 2016 via mobile

We had a great stay at the AC Hotel in Alcala. The hotel was very clean and the staff was very nice. The rooms are on the smaller side but perfect for 2 people. The floors are wood laminate, which is so much better than carpet (it just seems so much cleaner). The hotel is older but the rooms seem...

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Helpful?
Thank kycoan
Miguel Angel H, General Manager at AC Hotel Alcala de Henares, responded to this review

Thank you for your comments, we are all glad you enjoyed your time in Alcalá staying at the AC Hotel by Marriott, that's our each day goal!. Give us a visit next time you're around, we'll be happy to welcome you back.

Louisville, Kentucky
Reviewed 6 July 2016 via mobile

I was on my way back from my trip to Europe and had to spend a night in Madrid, I followed a recommendation from sister facility (Marriott Princesa) to stay here. It's located in a nice small city near Madrid, a lot of history to view. Don Quijote and Sancho Panza, and Miguel de Cervantes place. Give it a try....

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Helpful?
Thank carlitosway2016
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Good Morning . Thank you for answering the questionnaire satisfaction. We note your comments and send them to the appropriate department. In your case for being a client Marriott gold, accumulate more points on your card, free internet and late check out. We regret the incident with the a/c .In future stays please inform us to reception to correct it...

London, United Kingdom
Reviewed 5 June 2016 via mobile

The local isn't the best if you are looking into walking into Alcalá town center. I'd take about over 30 min I reckon. But if you are driving and your business is one of the companies in nearby industrial zone, then it's fine. Surprised about the performance of their free wifi. Was pretty fast and makes up for the fact...

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Helpful?
Thank xithaki
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Thank you for taking the time to answer our satisfaction survey. We note your comments and we hope to assist you in future stays in the city. Regards.

Boston MA
Reviewed 23 April 2016

Stayed here to access the airport which is 15 minutes away. Not in the best area for activities, but good for the airport. Good sized room, very clean, comfortable beds. Restaurant is open to the front lobby and a bit chilly. They offered sandwiches whcih was just what we wanted, but they were lacking. Service hit or miss. Front desk...

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Helpful?
Thank mpd
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Buenas tardes , muchas gracias por su comentario , todas las valoraciones nos motivan y nos ayudan a esforzarnos mas...

Truro, United Kingdom
Reviewed 16 April 2016 via mobile

Stayed here for two nights. The hotel is modern and clean, with good wifi. Reasonably priced minibar. Comfortable bed. Breakfast had good selection including Nespresso and range of pastries. Slightly further from the centre than one might like, but taxis are relatively cheap. Staff very helpful and friendly. Would stay again.

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Helpful?
Thank stattotim
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Buenas tardes , muchas gracias por su comentario , todas las valoraciones nos motivan y nos ayudan a esforzarnos mas...

Vail, Colorado
Reviewed 29 December 2015

First, the Staff is excellent! They are well meaning, and hard working. They will try to accommodate you in every way possible. Also there is an excellent supermarket literally around the corner from the front entrance of the hotel so it is easy to get things for the room refrigerator. There is a small snack area in the lobby. The...

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Helpful?
1Thank Pamelavail
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Thanks for your comment , we are glad that your stay in our hotel has been satisfactory and we hope to see you again if they return to Alcala de Henares. Best regards.

Prague, Czech Republic
Reviewed 2 December 2015

Modern hotel, nice wooden floors in the rooms, modern bathrooms, pleasant reception. The downfall was the waiter in the restaurant, who rushed around the 4 tables of guests looking very busy and then disappeared for long periods. In Spain, you get bread on the table before anything else. here we got drinks (after an ample wait), then menu (after an...

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Helpful?
Thank 954pb
Miguel Angel H, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Gracias por su comentario nos ayudara a mejora. Thank you for your comment, KIng regards.

TOULOUSE, France
Reviewed 30 October 2015

The AC Hotel is pleasant and offers an excellent value for money. The rooms are clean, with good furnitures, a lot of space... Very good bed and very good bathroom. The interior desing (for the room and also for other areas) is warm and modern. The staff is helpful for all your requests and efficient for the check-in and check-out....

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Helpful?
1Thank Alain B
ACGuadalajara, Director General at AC Hotel Alcala de Henares, responded to this review

Thank you very much for your comment , for us your opinions are very important and I am glad that your stay in our hotel have been to his liking . Sincerely.

Dublin
Reviewed 4 October 2015 via mobile

Lovely hotel, with good amenities. Located approx 40 mins from Madrid city and approx same from Airport. Rooms are well appointed, clean, quiet. Missing iron and hairdryer! V business hotel. Would not stay here if visiting Madrid! Alcala de Hernandez has a beautiful city itself with bars & restaurants.

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Helpful?
Thank DublinSimoncowell
ACGuadalajara, Director General at AC Hotel Alcala de Henares, responded to this review

Thank you for your comments, try to improve on aspects that you indicate us , our location is strategic because we are next to the motorway and only 5 minutes from downtown and 15 minutes from Madrid airport. A greeting. Miguel A. Herráiz.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Alcala de Henares

Address: poligono Sector 20 CL 25, 28805 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Price Range: $74 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Alcala de Henares 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ac Alcala De Henares
Hotel Style:
#3 Luxury Hotel in Alcala De Henares
#4 Business Hotel in Alcala De Henares
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Alcala de Henares staff and other travellers.
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Questions? Get answers from AC Hotel Alcala de Henares staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the 2nd floor - very cool even without AC and nice view !”
 of 5 bubbles 606Jyoti, 17 Oct 2014 | Read review
“Ask for a higher floor to enjoy a better view of the area.”
 of 5 bubbles VCM99, 19 Jul 2014 | Read review
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