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Hotel Cisneros

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Hotel Cisneros
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134 Reviews from our TripAdvisor Community

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Showing 15: English reviews
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Berlin, Germany
Reviewed 20 October 2016

I had a 23 h stop-over at Madrid airport and decided to visit Alcala de Henares. It's 25 km away from the airport and bus 824 takes you directly there (3,60 €, 50 min). I picked Hotel Cisneros because it had a great offer (around 27 € incl. breakfast). It's around 1,5 km away from the bus stop, a bit...

Thank AchudhanK
Madrid, Spain
Reviewed 18 September 2016

When I moved to Alcala, I needed a place to stay before I found a piso. The front desk was extremely helpful and most people spoke enough English for me to find places around the town. The room was clean and comfortable. I stayed for 10 days and the staff was nice enough to give me until my last day...

Thank Patrick S
Pompano Beach, Florida
Reviewed 14 April 2016 via mobile

disappointed cuz I love protein- meat and poultry! so much bread and dessert even for breakfast. bring a snack next time they need eggs and bacon or a little chain of McDonald's! coffee was great though. ask the cashier to make a heartfelt cream

Thank Philip33062
Colchester, United Kingdom
Reviewed 2 November 2015 via mobile

Staff were helpful, room was quiet though make sure you request a nonsmoking room if you want one. About 25 mins to Feria. Breakfast not up to much but otherwise recommended. Not much time visit the local area but for a cheap business hotel this was a1

Thank linkster74
Madrid, Spain
Reviewed 2 March 2015

This hotel is great in its category. Don't expect any fancy stuff, there isn't a mini-bar or a great seat of complimentary toiletries (you do get soap and shower gel). But you have a nice sized, clean room with a good bed to sleep on. Walls may be a bit on the thin side, but if you get one of...

Thank WalrusAvatar
Dusseldorf, Germany
Reviewed 7 October 2014

Although it is a little bit far from the centre of Alcalá, it is just 15 min walking. The people at the reception were very nice and friendly. The rooms are very nice, big and clean and the bathroom it's also very nice. The only drawback is that they are very little soundproof... Also, there is decent, free WIFI, although...

Thank A7d1n0
Canterbury, United Kingdom
Reviewed 1 October 2014

A rather poplar hotel, being close to the town-15 to 20min walk and 20km from Madrid Airport. I used this really as a stopping off point. To clean my hire vehicle etc, but it turned out much better than I had imagined. The staff were very good, not much of a breakfast, but the wi-fi was very fast.

Thank GrahamGrape
London, Canada
Reviewed 30 June 2014 via mobile

Good location, nice rooms, lovely staff, terrific price. Staff were helpful with directions and recommendations. Would have preferred a more substantial breakfast but at this price it's hard to quibble.

Thank SamOntario
London, Canada
Reviewed 30 June 2014

I spent six nights in the Hotel Cisneros when attending a conference at the University in Alcala de Hanares, just outside of Madrid. The room was small and clean, perfect for one person. The separate bathroom has a good shower. The ac in the room is on a thermostat and can be easily adjusted. They have black out curtains for...

Thank Tracy I
Hertford, United Kingdom
Reviewed 2 June 2014

This is a value hotel where all the essentials are present but not enough interest being taken to meet basic requirements. The staff are very pleasant and helpful. The hotel was clean and but for the issues (see below) which could be addressed with ease would have been adequate for our needs.

Thank simonc179

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel Cisneros, renewed in 2009, is the perfect place to stay, both for business and tourism.The Hotel is perfectly located in Alcalá de Henares, World Heritage City. It´s really near from the Historical Centre and it has excellent road connections with Madrid-Barajas Airport, IFEMA Trade Fair and the City of Madrid. ... more   less 

Additional Information about Hotel Cisneros

Address: Paseo Pastrana 32, 28803 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Price Range: $56 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cisneros 3*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cisneros staff and other travellers.
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Questions? Get answers from Hotel Cisneros staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room looking out the back since they're quieter. Top floor rooms have nice balconies.”
WalrusAvatar, 2 Mar 2015 | Read review
“I think they're all about the same. But the staff are very willing to offer you a different room if you like.”
234tracyi, 30 Jun 2014 | Read review
“Beds were very hard and uncomfortable - take a topper Gents loo had not paper or soap - take some loo roll and soap to the gents loo. Breakfast: buffet butter had obviously melted reformed and bread stale. This was obvious to anyone but still being served up - there are good churros in the bar down the road but their loo was filthy and no soap. Staff were very pleasant and obliging; seems management controls could be better. I have brought these issues to the hotel's attention who have suggested that when I visit another day I will be able to check that they have dealt with these issues. Don't be put off, give it a go!”
simonc179, 2 Jun 2014 | Read review
“If you like hard beds then this place is for you.”
Lovethesites, 28 May 2014 | Read review
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