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Isla de La Garena Hotel

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Traveller (52)
Dining (14)
Room & Suite (10)
Overview
  • Excellent40%
  • Very good37%
  • Average13%
  • Poor6%
  • Terrible4%
23 May 2017
“Good stay! Charm!”
2 Mar 2017
“Average”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)
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1 - 5 of 12 reviews
Reviewed 23 May 2017

Good stay! The room was very clean and comfortable with a great bathroom and shower. I loved the slightly 70's modern vibe of the built-ins and furniture. I had an early check-out and the concierge actually made myself and my group coffees at 5AM -...More

Thank MLtraveled
Response from HOTELISLADELAGARENA, Director Comercial at Isla de La Garena HotelResponded 1 February 2018

Dear MLtraveled, We would like to thank you for taking the time to describe your experience at Isla de la Garena Hotel. It is very important for us to receive such positive feedback. We hope to seeing you soon, Kind regards,

Reviewed 2 March 2017

It might have been a great 4 stars Hotel 5 to 10 years ago. For how it is now 3 stars would be more than enough. The room was not very well cleaned (pieces of bread were in each and every corner) anf frigo bar...More

Thank Agnese S
Response from HOTELISLADELAGARENA, Director Comercial at Isla de La Garena HotelResponded 2 February 2018

Dear Agnese S, We would like to thank you for taking the time to describe your experience at Isla de la Garena Hotel. It is very important for us to receive your feedback. We regret that your experience has not been entirely satisfactory. We hope...More

Reviewed 19 July 2016

Excellent staff who are always helpful. Tends to get very busy at the weekend as it has a very good outdoor pool area and also seems to be the local wedding celebrations venue, but weekdays it can be very quiet which is ideal for us....More

Thank BlineandGrettiTours
Reviewed 27 October 2015

I booked this hotel because of the price and because it was represented by ORBITZ to be close to the airport, as I had another flight the next day. However the taxi from the Madrid airport was 40 euros, and back to the airport a...More

Thank retiredorange
Reviewed 16 April 2015

Stayed here for business. The hotel rooms were good and the staff were really helpful. But if I am staying away for business there are really two other things that I am looking for the first is wifi in my room so that I can...More

Thank Ian M
Response from HOTELISLADELAGARENA, Director General at Isla de La Garena HotelResponded 13 July 2015

Dear Client, thank you for your comment. We take into cosideration all our opinions since they helps to improve. Regarding wifi problems, we are working on them. However, sometimes they are due to our internet company supplier. Regarding your problem with your dinner, we have...More

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Most Booked Properties in Alcala De Henares, Spain
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$73 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Alcala De Henares
#5 Business Hotel in Alcala De Henares
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$73 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Alcala De Henares
#5 Business Hotel in Alcala De Henares
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (52)
Dining (14)
Room & Suite (10)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"High Floors have a great view of the pool and the mountains in the distance."
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"My room was at a far end. So maybe that is why wifi was so weak."
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"Find one near the reception as anywhere else and the WIFI doesn't work."
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"Check the room before selecting one!"
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