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Rafaelhoteles Madrid Norte

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335 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Langley
Reviewed 15 May 2016

After some searching I selected this hotel as it was along my driving path and close to the airport. I stay in international hotels some 180 nights a year so have a decent understanding of what is reasonable. Challenges at this hotel was parking which was not clearly indicated; check out staff who although friendly were not understanding of service...

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Helpful?
Thank Gordon O
BerniRibera, Director General at Rafaelhoteles Madrid Norte, responded to this review

Dear Mr. Gordon, First of all, I would like to thank you for taking your time to report your experience in our hotel. We are pleased that you liked our location close to the airport. We are very sorry that It did not meet all your expectations. It is our commitment to improve and appreciate it very much and take...

Leiria, Portugal
Reviewed 12 May 2016

Good hotel with excellent premises. Rooms spacious and with all Amenities. Staff doesn't match the premises... Need some training! Excellent breakfast with a high variety of food and drinks. Location is not good once you will always need a taxi.

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Helpful?
Thank tiago344
Verwood
Reviewed 3 May 2016

The room was very modern and clean, I overlooked the park not the roadside which I was well worth asking for as it was lovely and quiet. With a great view. We ate in the restuarant and the food was of a high standard as was the service

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Thank kendallaurah
Mainz, Germany
Reviewed 16 April 2016

Standard business hotel. Not bad, not excellent, somewhere in the middle. The only really annoying thing is the wifi connection which is very poor. Needs improvement. Otherwise acceptable pricing and rooms well sized and equipped

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Helpful?
Thank am19712016
Lisbon, Portugal
Reviewed 17 March 2016

The hotel is well located. It is beautifully decorated (modern, elegant, non-fussy) and with a lovely design both inside and outside. The rooms are spacious and very well kept with confortable and wide beds. The bathrooms (always important) are lovely and clean. You feel safe here and the staff are very friendly and warm even though they don´t speak English...

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Helpful?
Thank Sandy201511
Bernat S S, General Manager at Rafaelhoteles Madrid Norte, responded to this review

Good afternoon Sandy. I appreciate your comments and your time to help us improve our service. First, apologize for the inconvenience caused. Let's review our breakfast and we will improve it with your comments. We hope when you return, see those changes. See you soon

Bengaluru (Bangalore), India
Reviewed 28 February 2016

The rooms are nice and so is the food and the front desk, but the only challenge is it is very noisy with the doors banging when others rooms are closed. Need to probably improve the sound insulation system.

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Helpful?
Thank 88madhu
Jersey City, New Jersey
Reviewed 11 February 2016

This is a good, clean and organized hotel close to Madrid Barajas airport and accessible to downtown by motorway (A1 exit 17), taxi or metro. Relatively inexpensive - compared to downtown hotels - for what you get. The town of Alcobendas itself has plenty of shops and restaurants as well, so you are not isolated just because you are not...

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Thank garthhuttona
Bernat S S, Director General at Rafaelhoteles Madrid Norte, responded to this review

Thank you very much for your opinion and share it with the community of Tripadvisor. I also like you to know how close we are from the IFEMA Exhibition Centre We will work to continue to have positive experiences like yours. I hope to see you soon again with us.

Potsdam
Reviewed 7 February 2016

Good hotel, close to the airport and motorway in the north of Madrid. Very friendly employees and comfortable rooms. Breakfast offer and room facilities could be a bit more extensive. Only the distance to the city is a negative point.

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Thank raykb2016
Geneva, Switzerland
Reviewed 27 January 2016

Great business hotel, well located, excellent breakfast . The beds are comfortable and the bathrooms are big and well cleaned. The room service staff members are very flexible and service minded, even if you call them 5 minutes before they are supposed to close. A real +!

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Thank Barbarpappa
Tel Aviv, Israel
Reviewed 7 December 2015

Nice hotel, services on the low end. Small bed, TV small and outdated, shower leak, very basic buffet breakfast. Free WiFi too slow to use, parking expensive, and noise from other rooms. Location good.

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Helpful?
Thank yuvalc491

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rafaelhoteles Madrid Norte is a modern and amazing hotel with comfortable facilities and easily access (the hotel is close to exit 17 of A1 highway and located a 7-minutes drive via M12 from terminal T4 Adolfo Suarez Madrid Barjas airport), close to the main business centers of northern Madrid. It features 145 fully equipped rooms with most of the beds oriented to the windows. There are fully equipped rooms with bathroom, flat screen TV, wifi and other amenities. The hotel has private parking (with extra charge), international food restaurant and different terraces, which stands the penthouse terrace calle Blue Moon with bar and restaurant open in summer from Monday to Sunday (from 6.30 pm to 01.00 am), solarium, plunge pool and gym. The meeting rooms can accommodate events for up to 600 guests and have natural light. They are equipped with latest audiovisual technology. The garden terrace of the hotel can accommodate events for up to 300 guests. ... more   less 

Additional Information about Rafaelhoteles Madrid Norte

Address: Avenida Barajas 22 | Parque Empresarial Omega A-1, salida 17, 28108 Alcobendas, Spain
Region: Spain > Community of Madrid > Alcobendas
Price Range: $68 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Madrid Norte 4*
Number of rooms: 145
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Also Known As:
Rafaelhoteles Madrid Norte Alcobendas
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Questions & Answers

Here's what travellers have asked, with answers from Rafaelhoteles Madrid Norte staff and other travellers.
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Questions? Get answers from Rafaelhoteles Madrid Norte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites on the top floor are amazingly classy with a jacuzzi and an amazing view over the city (Room 409 fe.)”
 of 5 bubbles matthewlW5316YF, 17 Oct 2015 | Read review
“Our room overlooked other houses and flats but was very quiet, despite there being a very busy road outside. Sleep quality was very good.”
 of 5 bubbles k1beedle, 1 Jun 2015 | Read review
“Try to avoid the street view... nothing to see but noise to hear”
 of 5 bubbles 702pierreg, 7 Dec 2014 | Read review
“Get a room at the end of the corridor, away from the lifts/elevators... less corridor noise.”
 of 5 bubbles stevetP5862WT, 4 Mar 2013 | Read review
“They don't have slippers”
 of 5 bubbles blksmith, 18 May 2012 | Read review
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