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AC Hotel San Sebastian de los Reyes

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AC Hotel San Sebastian de los Reyes
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169 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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London
Reviewed yesterday NEW

Stayed here for one night during a business trip and it was sufficient. The room was fine, although the bed was a little flimsy. The staff were professional enough but not overly friendly or personable. Continental breakfast was of good quality. My biggest issue was that they did not provide free wi-fi. In my opinion, for a business hotel to...

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Helpful?
Thank Chris F
Tokyo, Japan
Reviewed 1 week ago

When I travel for business, I don't like the fancy hotels with the huge (and likely expensive) lobbies. I want a hotel where the focus is on the comfort and convenience of the guests. A hotel where the staff is pleasant and takes care of your needs. From that perspective, this hotel measures up well. If you are looking for...

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Thank Richard C
Barcelona, Spain
Reviewed 1 week ago via mobile

The hotel is located in the industrial area of San sebastian de los reyes, very well located if you are visiting a company on the area. Rooms are small (standard room) but well equipped with a desk, tv (size and quality depends on the room) and a very nice bathroom. The downsides in my opinion are a bad soundproofing and...

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Thank J0nathanGarcia
Mooresville, North Carolina
Reviewed 18 January 2017

Unfortunately, we were not impressed. It is, however, convenient & inexpensive. We found customer service to be somewhat lacking. When we arrived the front desk person spoke limited English, & since we spoke limited Spanish, this turned into a slight problem. It seemed that since we arrived on a day when the hotel was not serving any food, we needed...

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Helpful?
Thank agolfpro2
ACSSR, Front Desk at AC Hotel San Sebastian de los Reyes, responded to this review

Dear Sir/Madam, Thank you for taking the time to respond to our satisfaction survey. We are sorry to hear that you encounter inconveniences during your stay with us. Our team strives to provide our guests with great experiences and regret not being able to exceed your expectations. We are grateful to you for bringing this to our attention so our...

Macclesfield, United Kingdom
Reviewed 4 October 2016 via mobile

I stayed here last week whilst visiting Madrid . It is a very convenient hotel with excellent front desk service . The breakfast is a self serve buffet with a good choice of food All in all very good value for money

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Thank Davidsmyth14
Reviewed 1 July 2016 via mobile

Stayed here for one night, the room was clean and spacious and the bed very comfy. The bathroom is also very modern and featured a safe bath tub as well as a transparent wash basin. The breakfast buffet offered cold meats and sausages as well as Spanish cheese and some sweet items. Good value for money!

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Thank Matthias H
Reviewed 12 May 2016 via mobile

I stayed in this hotel for the second time for three nights. Room were very comfortable with very nice bathroom (I just loved the bathtub); staff was again smiling and very helpful. Location isn't the best, that's right, but it was adequate for my business purpose. It would be good however if they payed more attention to the details as...

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Thank Olga S
Reviewed 4 January 2016

This is a very comfortable hotel tucked in a suburb of Madrid near the airport. I was in Madrid in mid-December for business, and I cannot say enough positive comments about the service. I landed at an odd hour in the morning, and they immediately accommodated my request for an early check-in (I did call and request in advance which...

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Thank Tstotland
London, United Kingdom
Reviewed 3 January 2016

I stayed at this hotel from 24 Dec to 28 Dec with my two teenagers. We got the junior suite so we could get 3 beds in the room. The radio, the TV and the door lock did not work. They moved us to the superior room which come to find out was also big enough for 3 beds and...

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Thank Rob H
London, United Kingdom
Reviewed 8 December 2015

Husband and I stayed there for 2 nights. Very clean and stylish room. No bar or room service on weekends which is disappointing. San Sebastian de Los Reyes has a large shopping centre which is 10 mins away with many shops and restaurants to choose from, makes up for the bar. Other than that a pleasant stay.

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Thank UnitedLovers

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about AC Hotel San Sebastian de los Reyes

Address: Avenida Cerro del Aguila 15-17, 28703 San Sebastian de los Reyes, Spain
Region: Spain > Community of Madrid > San Sebastian de los Reyes
Price Range: $69 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel San Sebastian de los Reyes 4*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel San Sebastian de los Reyes staff and other travellers.
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Questions? Get answers from AC Hotel San Sebastian de los Reyes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a view that doesn't overlook the road and the shopping center”
 of 5 bubbles Tstotland, 4 Jan 2016 | Read review
“Superior rooms are big enough to fit a rollaway. Choose them over the junior suite. This is not the case for all AC Marriott's.”
 of 5 bubbles RobH927, 3 Jan 2016 | Read review
“all rooms apeared to be of good standard”
 of 5 bubbles Z2728QCkarenc, 29 Apr 2015 | Read review
“111 was a great room”
 of 5 bubbles Coppindm, 26 Apr 2015 | Read review
“The rooms were comfortable, ask for an extra pillow.”
 of 5 bubbles Palayo, 26 Nov 2014 | Read review
5 of 5