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Grotto Bay Beach Resort & Spa

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Grotto Bay Beach Resort & Spa
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2,246 Reviews from our TripAdvisor Community

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There are newer reviews for Grotto Bay Beach Resort & Spa
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Showing 2,202: English reviews
Alexandria, VA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014

We've been to Bermuda before, and going back with a toddler, we wanted to convenience. Grotto Bay fit the bill perfectly. A quick cab from the airport and we got our room key and were on the beach. We did the all inclusive package for 3 nights of our 5 nights stay, and that worked well. (We thought it was... More 

Helpful?
1 Thank Hiking_the_NPs
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014 via mobile

We stayed here for our second time this August. This is a great hotel for families, the beach is perfect, the food is good (big portions - American style food, well prepared) and the rooms are comfortable. If you are looking for a very upmarket hotel then you should probably look elsewhere. The Grotto Bay is a place to come... More 

Helpful?
1 Thank gecko320
Boston, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014

I have been to Bermuda four previous times always staying at the Fairmont in Hamilton. Grotto Bay beats the Fairmont by leaps and bounds. First the resort is a quick 5 minutes from the airport and you DONT hear the planes. The beach is beautiful, the staff is so friendly, the accommodations are updated and clean, FREE wi-fi, amazing views,... More 

Helpful?
2 Thank Ashley D
Miami Springs, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

The first floor rooms have roaches. The beach is gorgeous and great if you have young kids. The resort is overall beautiful. The area only has one restaurant near by, and the Sizzle Inn has the rudest most horrible service I've encountered in my life. So I don't recommend it. If you don't want to waste your money on taxis... More 

Helpful?
2 Thank Omaida15
3413jpm, General Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear Omaida15, Sorry to read you did not like our award winning food. Regarding meal hours, we serve food from 6:30AM till 11:00AM and then again from 12 Noon till 4:30 PM and 5PM till 11PM. The aforementioned food and beverage hours of operation were set after listening to our guests wishes. Regarding Palmetto bugs: since this is a sub... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 July 2014

Great overall value for a vacation in a beautiful setting. Rooms could use a little updating, but they were clean and well maintained. The resort property was also well cared for. We did not bother to go the all-inclusive route, as it was just me and my daughter. I really don't drink alcohol all that much, and I'm not a... More 

Helpful?
4 Thank Jennifer K
Cincinnati, Ohio
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 July 2014

Following the closing of The Pink Beach where we spent our honeymoon and 25th anniversary, we stayed at Grotto Bay. Our room overlooked the bay and the ocean beyond and was quiet and comfortable; our deck was made for peaceful reading. We tried the American Plan (all-inclusive) and enjoyed signing checks for $0.00. Having almost all our meals at Grotto... More 

Helpful?
3 Thank James L
Virginia Beach, Virginia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2014

My husband & I were there for our 50th wedding anniversary in June. The staff was great ; Tim helped us with the best tour guide in the world Ivan and we spent a wonderful day with him. We also loved the friendly folks at the pool bar especially Duane. Hope he a great time in the US with his... More 

Helpful?
2 Thank SuzieQ250
Chalfont, Pennsylvania
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 July 2014

This was our sixth stay at Grotto Bay Resort. Having gone to Bermuda eleven times ( Two by ship and nine by air) we have found Grotto Bay Resort to be a great place to stay. We brought our daughter, husband and three grandchildren, age twelve, for their second time and they didn't want to leave. It's only a five... More 

Helpful?
7 Thank 132Bermuda2014
Brownville, Maine
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 July 2014

The Grotto is practically a second home for me, as I'm a pilot who travels very frequently to Bermuda. After countless nights and nothing but the delightful service and the attitude that makes Bermuda not just my favorite Caribbean spot, I think an appropriate review is in order. The good points I can think of, and I'm sure I'll forget... More 

Helpful?
5 Thank George G
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2014

This was my first trip to Bermuda and my first stay at a resort. After the extreme winter in Chicago, I needed to escape to someplace warm and friendly. The good reviews of this resort clinched it for me. The staff were friendly and quick to suggest fun, beautiful, and/or interesting things around the islands for us to see. I... More 

Helpful?
4 Thank Owen M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement. ... more   less 

Additional Information about Grotto Bay Beach Resort & Spa

Address: 11 Blue Hole Hill | Bailey's Bay, CR 04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Price Range: $200 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grotto Bay Beach Resort & Spa 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort & Spa Bermuda/Hamilton Parish
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Questions & Answers

Here's what travellers have asked, with answers from Grotto Bay Beach Resort & Spa staff and other travellers.
201 questions
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Questions? Get answers from Grotto Bay Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms have easier access than 1st or 3rd floor in most buildings.”
 of 5 bubbles christinedP5654IS, 27 Nov 2016 | Read review
“Don;t waste your money on upgrading to views...hopefully you will be out and about having fun. Great grotto”
 of 5 bubbles rainier1007, 15 Nov 2016 | Read review
“we upgraded room to have an ocean view”
 of 5 bubbles Judith744, 14 Nov 2016 | Read review
“All face water.”
 of 5 bubbles B5332YCstephenm, 8 Nov 2016 | Read review
“There were lots of hills so picking a Delux room on the 2nd or 3rd floor will offer better view and likely less climbing to go to the pool and the main building where the restaurants are located.”
 of 5 bubbles amycK34SZ, 7 Nov 2016 | Read review
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