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Residence Le Cervin

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83 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Stirling, United Kingdom
Reviewed 2 April 2014

Fantastic location. Agree - staff on reception could be a lot better. Come across as unhelpful and rude a lot of the time. ? Language and customer service training required? Tip - book your apartment at the Cervin separately with another rental company based in La Plagne Centre, then book flight and transfer only with Crystal or Thomson. More attentive...

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Helpful?
Thank Linda50191266
OdalysVacances, Gérant at Residence Le Cervin, responded to this review
Google Translation

Bonjour Linda, Nous sommes heureux de lire votre satisfaction. L'emplacement de la résidence au pied des pistes est un effet...

Guernsey, United Kingdom
Reviewed 24 February 2014

Avoid at all costs. Feb 2014 EUR 1,000 for 1 week 1 adult and 1 child, were not expecting much. Staff on reception rude and unhelpful upon arrival. Demanded a deposit of EUR 400 on arrival despite providing receipt as proof of payment already made. Eventually told it was in case we stole or broke something (tempted to take the...

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2Thank Jeff L
merchtem
Reviewed 23 February 2014 via mobile

I would not advise this hotel to anyone! Rude staff that do not master the english language! Not helpfull when asked a question! 4person room is actually a room for 2 adults and a child. When checking out, the luguage is "stored" in a dark,cold and wet garagebox (which is NOT locked by key!!) This is also the location where...

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1Thank Xanthi84
Dublin, Ireland
Reviewed 13 February 2013

Having read some of the previous reviewers comments, I didn't expect much from the apartment, but I and the rest of our group was pleasantly surprised. These apartments are NOT luxurious, they are quite basic, but in my view represent good value. There were 6 of us, sharing 2 apartments. The apartment building is well located for skiing, shops, pubs,...

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2Thank Jerry G
Westonzoyland
Reviewed 22 January 2013

Just returned after a weeks stay at these apartments. After reading the reviews on this site we were dreading it!! On the whole we got what we expected a small basic apartment which is the norm in France. We had 5 adults in a one bed apartment and found it adequate. Yes there were some snags but it was warm...

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Thank Jill T
Skopje, Republic of Macedonia
Reviewed 9 January 2013

Having stayed all over Europe Snowboarding you almost accept it you want to go on a budget you are going to stay in very sub standard accommodation this is most prevalent in France. if you want luxury you are certainly going to know you have paid for it. Although I was surprised at state of this "hotel" with unhelpful staff,...

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3Thank turnerrobbiee
Banja Luka, Bosnia and Herzegovina
Reviewed 25 December 2012

I have seen a lot of low cost self-catering apartments in France and I have never had any complains. App in this residence was the worst that I have ever seen and deserves a negative review. We were first guests in the season. Apartment is listed as 5 bed apartment, 25 m2 and we knew that it will not be...

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2Thank dariom70
Leicester, United Kingdom
Reviewed 22 February 2012

Package Booked though Thompson, Actually looked after by Crystal Just 5 of us dropped off at Apartment @ 16:00 Took over an hour to queue & check in - freezing cold. Large reception area upstairs was full of people - Just 1 staff member & Manageress to check in 40+ other guests. We were accused of arriving 2hrs to early!...

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2Thank skidude88
Belfast, United Kingdom
Reviewed 4 February 2012

I booked a week long stay at Odalys Residence Le Cervin before reading the reviews on here and needless to say I was a little concerned about what we were about to let ourselves into. This underrated residence more than lived up to our expectations. Unlike many other reviews have mentioned, the staff were very good, friendly and extremely helpful...

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3Thank austieman
Aberdeen, United Kingdom
Reviewed 22 January 2012

Saw some negative reviews before going, but got a good deal on a Crystal package and went anyway and had a good holiday. These are pretty similar to other basic apartments in French ski resorts (and better than some I've used). It doesn't set out to be luxury apartments or a hotel so don't go there if that is what...

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1Thank AF_Aberdeen

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Residence Le Cervin

Address: La Plagne, 73210 Macot-la-Plagne, Aime, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Aime > Macot-la-Plagne
Price Range: $86 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Le Cervin 3*
Number of rooms: 124
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Also Known As:
Odalys Residence Le Cervin Hotel Macot-La-Plagne
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Macot-la-Plagne
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Questions & Answers

Here's what travellers have asked, with answers from Residence Le Cervin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room piste-side, on the 4th floor or higher. They are the most recently refurbished, and get good views”
 of 5 bubbles DuskyHusky, 25 Mar 2016 | Read review
“Take sheets and towels with you if you go to this place. 30 bucks for 2 days is ridiculous.”
 of 5 bubbles Jorricks, 13 Mar 2015 | Read review
“On the 5th floor there was no noise at all but we met others on the first floor above Monicas who could hear the noise from the pub - especially when there was live music so probably better to be on the higher floors.”
 of 5 bubbles tullyjones, 23 Feb 2015 | Read review
“Go for a room with a higher occupancy than required. These apartments are always cosy!”
  • Area in mezzanine at the end of double
  • Mezzanine double (with single to right of photographer)
  • Single room off main room
  • Small but clean
  • Very clean loo!
  • Parking
  • Looking left from our balcony at piste
 of 5 bubbles H1RDS, 20 Apr 2014 | Read review
“Try another facility, many available that are much better for same price”
 of 5 bubbles 216jeffl, 24 Feb 2014 | Read review
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