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Holiday Inn Express & Suites Mesquite

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Holiday Inn Express & Suites Mesquite
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71 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Wingate
Reviewed 26 October 2016 via mobile

I stayed here on 10/23/2016. The front desk staff was very nice but the motel is older & their was dust behind night stands & cleaning people need to do a better job cleaning up. I would probably not recommend this motel until they clean it up. There was cob webs coming out of vents in hall way next to...

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Helpful?
Thank Charles H
Kevin P, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest Charles H, First, I want to sincerely apologize that your stay was not exceptional as it should have been when you stayed with us here in Mesquite, Texas. We always strive to provide great service to all of our guests. I am very displeased to read that you did not enjoy your overall experience with us due to...

Denham Springs, Louisiana
Reviewed 30 September 2016 via mobile

We arrived very late at night without reservations. The guy behind the desk had us a room and checked us in super quick. We were exhausted and just wanted a place to sleep. I was worried the room would be hot because we had bad experiences with that before. Thank goodness the room was nice and cold! The beds were...

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Helpful?
Thank Tsimoneaux2
Management response:

Thank for choosing Holiday Inn Express & Suites for your recent travel needs. I am very pleased that we were able to exceed your needs. We hope to see you back soon! Best Regards,

utah
Reviewed 18 September 2016 via mobile

We loved our stay the the whirlpool suite. The room was huge and included a wet bar, dining area, couch, chair, desk, TV, and spa tub. The king bed was tucked away in a separate bedroom with another TV. The room had a private balcony with a table and chairs. Everything was spotless, the staff was friendly and helpful.

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Helpful?
Thank c b
shirley, NY
Reviewed 16 July 2016 via mobile

Stayed as a quest of my sister and her friend (friend made reservation). I am a platinum member. So I've stayed in a few IHG's. This was the worst. Looks old, dirty and run down. A/C noisy and left the room, carpet and bed damp. The sofas in the lobby look shabby and dirty. The reception area is small, crowded...

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Helpful?
Thank jennc
Kevin P, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Newport
Reviewed 29 June 2016 via mobile

Not bad for the price. Location and price were key factors in choosing this hotel. Not the best I've stayed in, but not so bad I wouldn't return. 3rd floor hallways had a definite cigarette and musty smell, but the room did not. Staff was friendly and helpful, room was clean and quiet, breakfast was nice and coffee was good.

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Helpful?
Thank littlejnc
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear littlejnc, Thank you for taking the time to express your thoughts and concerns. We are so pleased you found our staff to be friendly and was satisfied with the breakfast options we have. Your comments encourages our team members to work even harder and consistently delight our guests. We are sorry for the unusual smell you noticed in our...

Minot, North Dakota
Reviewed 21 May 2016

I arrived late at night and the check in process was quick and easy. They had my room key and everything ready for me to go. The room was clean and the bed had great pillows. The breakfast is pretty basic, but just what you need.

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Helpful?
Thank Ethan F
Kevin P, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 17 May 2016 via mobile

1. I was misinformed about the room. 2. The sleeper sofa was dirty. 3. The sleeper sofa was broken 4. The bathroom door would not close. 5. Management said they would get us a room 1st thing in the morning (7/8) O'clock didn't get the room until afternoon.

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Helpful?
Thank Eva D
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Eva D, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that you found your stay unpleasant because of the poor condition of the sleeper sofa and...

Washington DC, District of Columbia
Reviewed 17 February 2016

This was the second stop on our cross-country move to California, and we mostly stayed at mid-level hotels just off the interstate during the drive. We initially tried the Hampton Inn nearby, which had no vacancies, and we got the last room available here--actually a king suite. Service was fine, although the single elevator often saw quite a crowd waiting...

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Helpful?
Thank Ingmar53
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Ingmar53, Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the issues you received, especially with the missing toiletries and the condition of the room furniture. I appreciate your comments on the aspects of the...

Mccordsville
Reviewed 5 December 2015 via mobile

Good location off 635 highway. Not far from breakfast food sites. Housekeeping poor. Room was not cleaned until after 3 pm. Coffee maker not cleaned out first night. Above average breakfast. Outdoor free parking. 4th floor room. Indoor pool available. Small lobby area. But it was very convenient for our purposes.

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Helpful?
Thank Arnell H
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Arnell H, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the convenience of our location, and our breakfast. However, I was concerned to see that you were not impressed with our housekeeping services and our lobby area. I would like to apologize for...

Houston, Texas
Reviewed 5 November 2015 via mobile

I arrived in mesquite, TX and became extremely ill Thursday night. I was in bed until Sunday night but even though I was uncomfortable due to being sick, the bed sure felt good. It also did its job in getting me well for my trip home. The staff was great too and made sure not to disturb me too much....

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Helpful?
Thank I600XTjamesr
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you for letting us know our staff was helpful as we do work very hard to make our guests feel at home. Thank you for staying with us.

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Mesquite! Minutes from downtown Dallas, in this Mesquite Hotel, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Our Mesquite Texas Hotel has Dallas/Fort Worth Airport (DFW) just 35 minutes away. The hotel in Mesquite Texas is located at exit 4, just off Interstate 635 at Military Parkway and Scyene Road. This Mesquite hotel will help maintain your exercise regimen in our fitness center. Swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our business center. Enjoy our complimentary Express Start breakfast daily, including our world-famous cinnamon rolls. Our intimate meeting space is perfect for the business conference or seminar and holds 30 people. Businesses near hotel: TEEX, IRIS, Auto Zone, CSI, Cowart Transportation, Gerard Roofing, SM&P Utilities, Tyco, FedEx ground, Stevens Transport, Adesa Car Auction, Gulf Coast, Marazzi Tile, Union Pacific, Fluor, Continental Electronics Attractions near hotel: Mesquite Championship Rodeo, Mesquite Convention Center, BBI Baseball, Mesquite Girls Softball Complex, Town East Mall, AMC 30 Theater, Mesquite Medical Center and Baylor Hospital, over 100 restaurants Visit Mesquite Texas and Stay Smart at the Holiday Inn Express Hotel! ... more   less 

Additional Information about Holiday Inn Express & Suites Mesquite

Address: 21850 Lyndon B Johnson Fwy, Mesquite, TX 75149-3930
Region: United States > Texas > Mesquite
Price Range: $139 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mesquite 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Mesquite Hotel Mesquite
Holiday Inn Mesquite
Mesquite Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Mesquite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room farthest from highway.”
 of 5 bubbles rbjpk, 18 Apr 2015 | Read review
“Top floor, so that you don't have any thumping from the floors above.”
 of 5 bubbles JenR333, 10 Apr 2015 | Read review
“Stay at the opposite end of the hotel from the freeway….very noisy”
 of 5 bubbles bcw8620, 14 Jun 2014 | Read review
“Carpeting in bad condition and should be changed. ”
 of 5 bubbles 158jerryb, 28 May 2014 | Read review
“If you are tired they have dinners to buy, so you can heat it in your room, nice touch.”
 of 5 bubbles 228LauraB228, 13 Jun 2013 | Read review
5 of 5
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