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Hotel & Spa Benalmadena Palace

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Hotel & Spa Benalmadena Palace
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2,393 Reviews from our TripAdvisor Community

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Finland
Reviewed 3 days ago NEW

We stayed at the hotel two years ago and enjoyed it so much that returned there again. However, this time we were not as happy as last time. Our room was noisy (near Benny's bar on 2nd floow), the kitchen was difficult to use with sliding doors and not enough tableware for our group (3 glasses, 3 spoons for 4...

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1Thank Traveller_Fin_10
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Family from Finland, Thank you for returning to our Hotel and for writing your feedback. We are sorry we did not meet your expectations this time. All the issues would have had been easy to solve. I don´t know if you reported it to us, because we would have been more than happy to look for a more suitable...

kent
Reviewed 4 days ago NEW

Great return visit- every year with the children! Patrice especially attentive and genuine at running the entertainment, Monica in the restaurant very professional. A small hotel with all facilities. A walk up the hill to Arroyo or the bus to Malaga to practise your Spanish, a trip to Paloma Parque for the playground and wildlife-Fantastico y muy bien!

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2Thank susan681
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Susan. Muchas gracias!! Appreciate you kindest feedback, we are so pleased to read you had a enjoyable stay again. Thank you for special mention to Patrice and Monica. Good you enjoyed the surroundings, like the great Paloma Park. We would love to see you returning with the kids, for some more Spanish practising! Warmest regards from the Benalmadena Palace...

Reviewed 6 days ago NEWvia mobile

Staff are friendly enough. Facilities could be improved and the swimming pool should cater for families for the whole day. My family and I were asked to leave as it was before 11am. Extremely disappointed. Food is mediocre and no room service available for breakfast. Beds were made but room was not cleaned. Good location and overall the kids were...

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2Thank guyzef17
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Guyzelf, Thank you for choosing our Hotel for a family break. We appreciate your feedback. We are sorry you were dissapointed with some facilities. We apologise for lack of information regarding the pool time table and room service. Pleased to read your kids had a happy stay. Kindest regards from the Benalmadena Palace team.

Reviewed 1 week ago

All round fantastic stay at the hotel, from entertainment to food everything was spot on. They have fantastic facilities, massive games room across the way from the main bar. Easy access to all areas. There is the dreaded cardiac hill but that's just Spain, some things are high up. The back road is a little softer on the legs yet...

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Helpful?
1Thank LouieRoss
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear LouieRoss, Many thanks for your kindest feedback. Glad you enjoyed your stay and all our facilities. Aware of our steep hill, besides the back road, you can also cut half way through our garage, and we also offer minibus service on a free and daily basis. We hope to welcoming you again for a second visit! Kindest regards from...

Reviewed 1 week ago via mobile

Kids club staff and facilities were fantastic, they couldn't have done better. If 4 and under you are unable to leave them but it is great to stay with them and use playground, trampolines, scooters, soft play, arts and crafts and numerous role play toys. Indoor pool was fab, outside far too cold so we picked this hotel based on...

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Thank Luggage8121
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Guest, Many thanks for your recent stay in our Hotel and for your lovely feedback and description. We are glad to read that our minibus was a good option for you! Thank you for all the compliments for our facilities, such as indoor pool and spa area, and our miniclub. Yes, our outdoor terrace is a perfect escape from...

Reviewed 2 weeks ago via mobile

If they give you the key to room 101 tell them no thanks. Seems all the 01 rooms are in a corner. The balconies are tiny and with views of staircases and not much else. They did change our room the next day (reluctantly). Would not go back...don't need the hassle.

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1Thank adri-robo
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Guest, Thank you for your recent visit and for your feedback. We are sorry, the room (view) was not what you expected. When we are fully booked, it is not always possible to please all the requests, but we try our very best. We care about our guests and we apologise for not meeting your expectations. Kindest regards from...

Dublin, Ireland
Reviewed 4 weeks ago

This was our 4th visit to the Benalmadena Palace, and it is still as good as ever. Special mentions to Mario on reception, Ana in the breakfast room, and Cisco with the Disco, as well as Fatima in the Mini-Club. On this visit we were part of an extended family trip for 5 nights. Our room on the 3rd floor...

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1Thank Colm W
Reviewed 4 weeks ago via mobile

We returned to this hotel just after the New Year and yet again had a fantastic experience. We had a beautiful studio on the 7 th floor , which had a lovely balcony with views of the sea and it was a very spacy room . We were checked in by Pablo at reception, he was very welcoming, helpful and...

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10Thank Clairiy
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Clairiy, Wow! Many many thanks for such an extensive and heartwarming feedback, we are all thrilled with all the compliments! We try to do a good job day after day and nothing encourages us more than the knowledge that our guests feel like home. So pleased to read that you and your family fully enjoyed your holidays with us...

Aylesbury, United Kingdom
Reviewed 5 weeks ago

This hotel sets a standard that others in the area cant get close to. The room was clean with lovely warm shower. A kitchen with all the basics that you would need, and a bedroom thats the maid keeps in perfect condition every day . The indoor pool with steam room and sauna is more than you would expect to...

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5Thank lee w
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Lee, Thank you so much for your wonderful feedback. We are pleased that we met your expectations for cleanliness, facilities and services. Thank you for choosing our Hotel and hope to be your 1st choice in Benalmadena for a long time! Kindest regards from all the staff!

Edinburgh, United Kingdom
Reviewed 5 weeks ago

Just back from a very relaxing week at the Benalmadena Palace. Myself and my wife were made to feel incredibly welcome by every single member of staff. I had a problem with the safe and couldnt get it to lock when we first arrived so I went to reception to report it and was told they'd send someone to fix...

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2Thank rik_pam
Jacqueline S, Director de Relaciones con Clientes at Hotel & Spa Benalmadena Palace, responded to this review

Dear Rik, Many thanks for your feedback and for choosing our Hotel for your holidyas. We enjoyed reading all your compliments towards our breakfast buffet, services and staff. Glad that you enjoyed your stay and wish to return...Hope the bracelet has arrived home by now! We look forward to welcoming you again soon. Warmest regards from the Benalmadena Palace team!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel & Spa Benalmadena Palace

Address: Camino de Gilabert s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Price Range: $82 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Spa Benalmadena Palace 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hotel And Spa Benalmadena Palace
Hotel Benalmadena Palace
Benalmadena Palace Hotel
Hotel Palace Benalmadena
Hotel & Spa Benalmadena Palace Spain - Costa Del Sol
Hotel Style:
#2 Spa Hotel in Benalmadena
#5 Luxury Hotel in Benalmadena
#6 Family Hotel in Benalmadena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel & Spa Benalmadena Palace staff and other travellers.
187 questions
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Questions? Get answers from Hotel & Spa Benalmadena Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms ok- nice to have apartment”
 of 5 bubbles susan681, 18 Feb 2017 | Read review
“Rooms on all sides of the hotel have good views apart from a few secreted main entrance on the front rooms. Other than that fab.”
 of 5 bubbles LouieRoss, 13 Feb 2017 | Read review
“Maybe request a pool view room to get the sun in the afternoon.”
 of 5 bubbles leew836, 18 Jan 2017 | Read review
“Rooms facing the pool get the winter sun”
 of 5 bubbles dukinfield_family, 9 Jan 2017 | Read review
“Pool facing rooms due to the sun, however if you want a quiet room go for mountain view”
 of 5 bubbles 7lydiac, 3 Jan 2017 | Read review
5 of 5