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Hotel Best San Francisco

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Hotel Best San Francisco
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216 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Liverpool
Reviewed 1 week ago via mobile

Just returned from San Fransisco Salou and I have to say this hotel was amazing. Every single member of staff we came across were very friendly, the rooms are absolutely spotless, modern, spacious and well equipped with two massive beds, walk in shower, large tv and fridge. We had a top floor room over looking the pool so got the...

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Thank Kim H
Ellesmere Port, United Kingdom
Reviewed 3 weeks ago

Great hotel, great location and very friendly staff, great service they really make you feel welcome, especially Begona, Vincente and Teo in the restaurant. Miguel who does all the entertainment was really good even organised a walking tour of salou and on Monday he arranged a group walk to the market. Our room was excellent with three beds, a fridge...

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1Thank mical44
Kildare, Ireland
Reviewed 3 weeks ago

Checked out today , great stay., great price. I was disappointed to get a room facing the road and i had asked for a pool view long before my stay which the hotel confirmed they had noted. I went back to the gentleman in reception only to be told there was no pool views left. This was a bad start...

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1Thank Stephen R
Reviewed 1 January 2017 via mobile

Stayed here for 1 week at the end of august. Very nice and clean hotel, very nicely renovated and to a high standard. We stayed in a room on the ground floor round the side of the hotel next to the pool. Very nice and private area, clean and big room. Didn't notice too much noise from the pool area...

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1Thank kirstyd97
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Guest, Thank you for sharing your feedback about your stay in our hotel on Tripadvisor. We will take your comments into account in order to keep improving our service and offer you an even better experience next time you come to visit us. Kind regards, Sandra Lazaro Hotel Manager

London, United Kingdom
Reviewed 26 October 2016 via mobile

The location is perfect, 5-10 min walking distance to the beach. The hotel is very modern,spacious with good facilities, playing area, evening entertaining shows held in the hotel yard. Staff are really friendly and most of them speak 3 languages (English, french and of course spanish :)). Big thank you to Mary and Ann-Marie from the restaurant, they were very...

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3Thank Silva555
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Guest, Thank you for sharing your opinion about our hotel. We are glad to know you enjoyed your stay with us. On behalf of the staff you, thank you for your nice words. We hope see you again very soon. Kind regards. Manel Ortiz Hotel Manager

Reviewed 18 October 2016 via mobile

Me and my girlfriend stayed here for 5 nights from October 13th. The hotel is lovely, recently refurbished, but for us there were a few downsides, we were pretty much the only English speaking people that were here, also maybe because of its central location the hotel is very much elderly people, were in our Mid 20s and easily the...

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1Thank Tommy F
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Tommy F, Thank you for sharing your opinion about our hotel. We take note of your remarks and we will do our best to improve our services and facilities. We hope you will return to our hotel in the future. Kind regards. Manel Ortiz Hotel Manager

Reviewed 16 October 2016

Two male reception staff on arrival were very good, very affable and helpful, I do not like to be too high up and they very quickly arranged for room to be reallocated to a lower floor, however, the female staff the next day were absolutely rude and ignorant and it seemed like the only word they knew was 'NO'. Food...

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2Thank Shelia G
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Shelia G, We are deeply sorry for not having your expectations and for the inconvenience you encountered during your stay. We apologize if you did not feel well treated and if you felt uncomfortable, we can assure you that it was not our staff's intention, it might have been due to language barrier. We take note of your comments...

Reviewed 12 October 2016 via mobile

First impressions hotel is spotless clean and has been refurbished to a high standard. Room was lovely but a bit small having 2 double beds in it.we're no tea Making facilities and no drawers to put anything in. Food was basic for a 4 star hotel and looked like they mainly catered for the German palate. I had to use...

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Thank Hilary P
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Mrs. Hilary P, Thanks for sharing your opinion about our hotel on this site. We regret that you didn't fully enjoy your stay over here in Salou. Your recommendations will help us to improve our services and facilities. Best regards. Manel Ortiz Manager

London, United Kingdom
Reviewed 9 October 2016 via mobile

Me and my boyfriend stayed in this hotel on half board for 4 nights (end of Sep-beginning of Oct). Based on my holiday experiences, I assure you that it is not a 4 stars hotel. I've stayed many 3 stars hotels and to be honest all were much better than this. Firstly, All staff (from receptionist to waitress / except...

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1Thank NurcanKutukcu
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Guest, I regret that you didn't enjoy your stay as much as was our intention. We'll work to improve the quality of our services and we waited future visitors fully enjoy our hotel. On another occasion, if you have any problems , please contact our customer service department or direction, to try to improve your satisfaction Best regards. Manel...

Reviewed 1 October 2016 via mobile

Staying in this hotel at this minute in time, arrived yesterday and the women on reception couldn't be more nicer, such a lovely lady. On the other hand the girl on reception today is so ignorant, was standing in a queue at reception waiting to speak to her and another guest walked in front of me and the receptionist knew...

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1Thank mkellie7
BestHotels2016, Gerente at Hotel Best San Francisco, responded to this review

Dear Guest, Thank you for sharing your opinion. We apologize if you consider the actitude of our tstaff was not adequate, we will take corrective measures to ensure it will not recur in the future. We form all our staff to provide the best service at all times. We'll work also to improve our restaurant service to provide our guest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
Official Description (provided by the hotel)
Renovated en 2015 and located at the tourist heart of Salou, just 150m. from Playa de Levante and Capellans beaches. Comfortable rooms with fully fitted bathroom, balcony, telephone, satellite TV, security door lock, heating, air conditioning and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine, bar-cafeteria and TV lounge. Terrace with swimming pools (for adults and children), children's area. Optional services: parking, internet corner and meeting room. ... more   less 

Additional Information about Hotel Best San Francisco

Address: C/ Amposta 5, 43840 Salou, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range: $73 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Best San Francisco 4*
Number of rooms: 229
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Also Known As:
Best San Francisco Hotel Salou
San Francisco Salou
San Francisco Hotel
Hotel Style:
#25 Luxury Hotel in Salou
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Best San Francisco staff and other travellers.
36 questions
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7 months ago
Stirling, United Kingdom
Belfast, United Kingdom
over a year ago
Aberdeenshire, United Kingdom

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Questions? Get answers from Hotel Best San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 2 or 3”
mical44, 6 Apr 2017 | Read review
“Pool views get the sun for the best part of the day !”
StephenR125, 3 Apr 2017 | Read review
“pool view is better and not too noisy if on south side”
980sheliag, 16 Oct 2016 | Read review
“Most rooms face the pool which is a nice view. Never heard any noise but were always in a bit later.”
BrilliantBeni, 28 Sep 2016 | Read review
“Overlooking the pool was lovely, bright and sunny”
sandjthompson, 21 Sep 2016 | Read review
5 of 5