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Gloria Palace San Agustin Thalasso & Hotel

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2,603 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Bracknell, United Kingdom
Reviewed yesterday NEW

this is by far one of the best hotel i have stayed in the food was very good the rooms are a good layout and very clean the roof top pool is great if i had to find a down side to the holiday is there is not a lot to do in san agustin

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Helpful?
Thank kevinankinson
Reviewed yesterday NEWvia mobile

Stayed here September with my husband for my 50th birthday and also celebrated our 30th wedding anniversary ,very German orientated ,.hotel amazing and food ...enough to please everyone ..it's in s very quiet part of San agustin ..2nd night into our stay ...noisy young lads next door inviting girls in their rooms partying all night ..music on late at night...

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Thank Coralee H
Cork, Ireland
Reviewed 3 days ago NEWvia mobile

Had a great time here food was great rooms where real nice best of all was willy the manager he really made us feel at home and his great team can't wait too come back again thank you willy.hotel is in a great location and roof top chill out area.

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Helpful?
Thank Philip C
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Philip C, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from the hotel as well as the room is nice. It would...

Preston, United Kingdom
Reviewed 5 days ago NEW

Firstly, this is an impressive hotel. The facilities are good and the food excellent. Initially we had a family room, ok.....but just ok!...not in the main hotel and a tadge tired. The views certainly not as impressive. We paid 100 euros to upgrade to a suite and what a difference! 6th floor a huge bed and impressive view of the...

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2Thank toffee290
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustin Guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. You can be sure that it is a great encouragement for the GLORIA team for your nice review. It would be a pleasure to welcome you again in your next holidays...

Reviewed 1 week ago

Stayed in november. Everything was good except the promised wifi We stayed in a family room where in was no sign of wifi eighter outside or inside the room. i told reception 4 times ans they always told me they would sens someone but nothing happens. I like the hotel but i dont like when hotel cant keep the promises...

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1Thank plupp m
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustin Guest, Thank you for your recent stay at Gloria Palace San Agustín Thalasso & Hotel ****. We are very happy that you liked the hotel. I am very sorry for the wifi and the services for our reception team. It is important for us to receive feedback from our guests in order to improve and...

West Midlands, United Kingdom
Reviewed 1 week ago

Have just retured from a very enjoyable holiday, visited this hotel many years ago...if you're looking for a chill out holiday this is for you, wouldn't recommend people who have mobility problems lots of steps. Rooms spacious all front facing, food good and entertainment better than most resort hotels. Staff helpful and friendly, plenty of activities if you want.

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Thank maria s
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Maria, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel and will be an honor to have you in future holidays....

Leicester, United Kingdom
Reviewed 1 week ago

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Thank 641diannef
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Larne, United Kingdom
Reviewed 1 week ago via mobile

On arrival we were very impressed with the foyer and reception at this hotel. Check in was efficient and staff pleasant. A glass of champagne whilst checking in was a lovely touch. We were directed to our room which was not part of the main hotel. We were on the second floor and weren't expecting to carry suitcases up four...

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2Thank footballmollie
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very pleased to read that you enjoyed at the hotel and have already taken note of the improvements that the Management should do in order to maintain the standards. For your next stay...

Sheffield
Reviewed 1 week ago

My mum & I stayed at this hotel from 06/11/16 to 13/11/16, we really did not want to leave, we were looked after by the excellent staff from the moment we arrived. We were on an AI basis & thought the food etc was very good & always plenty of choice. I was pleasantly surprised that you did not have...

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1Thank Lindal00
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Linda, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very pleased to read that you enjoyed at the hotel and everything was excellent and recommend the all-inclusive board. I also would like to thank you for the lovely compliment about our staff....

Reviewed 2 weeks ago via mobile

Took my Mum of 86 and my two daughters to this hotel for a bit of r and r in Nov we had a great time. Lovely staff could not fault it. We all had a chilled time. We had a family room which was very comfortable, food was plentiful and varied. Beach just a short walk away and local...

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Helpful?
1Thank Sue B
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Sue B, Thank you for taking the time to share your experience. It is nice to hear that you enjoyed with us. We want to make our guests feel very special. We are so happy to read that all your family can enjoy with the food and the hotel. We look forward to welcoming you again at our hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $116 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Green Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 On the Beach Hotel in San Agustin
#2 Luxury Hotel in San Agustin
#2 Romantic Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
239 questions
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose main hotel and a room 2nd floor or above”
 of 5 bubbles toffee290, 3 Dec 2016 | Read review
“We were on5th floor no noise problems.”
 of 5 bubbles mariasS1182CJ, 29 Nov 2016 | Read review
“If you find the bed too hard, ask reception for a topper.”
 of 5 bubbles 641diannef, 29 Nov 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Lindal00, 25 Nov 2016 | Read review
“Insist on a room with a sea view and one on a higher floor to allow for lovely views.”
 of 5 bubbles katesh, 23 Nov 2016 | Read review
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