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Gloria Palace San Agustin Thalasso & Hotel

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Gloria Palace San Agustin Thalasso & Hotel
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2,811 Reviews from our TripAdvisor Community

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Showing 1,278: English reviews
Start your review of Gloria Palace San Agustin Thalasso & Hotel
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Reviewed yesterday NEW

Second time visiting gran canaria but first time at this hotel. We were made to feel like 1st class guests when we arrived. On arrival we were offered cava or orange juice and very friendly staff. The hotel is brilliant rooms cleaned everyday and the maids all very friendly. The food was amazing and always different choices there was never...

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Helpful?
Thank clairebbz91
Belfast, United Kingdom
Reviewed 2 days ago NEWvia mobile

Holidayed for a week with my friend and her three young children in a family room (ground floor). So don't expect a view from the family room, you are behind the pools so facing a big wall and on the ground floor, which makes it quiet dark. However we were rarely in the room so didn't really mind. The room...

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Helpful?
Thank Breenek
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Breenek, From Gloria Palace San Agustín Thalasso & Hotel ****, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from...

Reviewed 1 week ago via mobile

After weeks of searching I decided to stay at Gloria Palace hotel as I wanted a nice relaxing spa holiday. On arrival champagne and orange juice were offered to us and the staff were really friendly. We got there about 11am and the lady behind reception advised us that Our room was not yet ready until 2pm but we could...

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Helpful?
5Thank Nadia A
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Nadia A, I would like to thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel for your holiday on Gran Canaria's south coast. We also appreciate the recent comment, sharing your experience with other Tripadvisor members. The opinion of our guests represents the engine that keeps helping us to improve our services and standarts. That is the...

Huddersfield, United Kingdom
Reviewed 1 week ago

traveled to this hotel with my daughter and grandson for a ten night stay had two adjoining rooms didn't have the problems at reception has others had checkin was smooth and quick my gripes about the hotel was havin a kettle in the room but coffee tea and milk not replenished by house keeping and entertainment was very poor just...

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Helpful?
2Thank golcargiant
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear family, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. We appreciate your review, which is the best way to be aware of details that makes the difference and helps us to improve the service and maintain the standards. We have taken note of your...

Leicester, United Kingdom
Reviewed 1 week ago

What a great hotel. From the moment we stepped in to reception the staff could not do enough for us. Great Room with fantastic view. Really good quality beds and lining. Good sized bathroom a quite modern. Free WiFi and air-conditioning the only thing you had to pay for was the safe box. This could be included in your room...

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Helpful?
Thank jimlant
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Jim, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very happy to read that you had a pleasant stay at GLORIA and that you recover properly and could enjoy the last days of your stay. Your words are a great encouragement for...

Reviewed 2 weeks ago via mobile

We arrived back on Monday after a week's stay at gloria Palace. I would have given 5 stars except for our check in, we arrived at 7.30 in the evening it was a fiasco we r 4 women aged 60to70 years and not all in the best of health yet we were left to find our own room with little...

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Helpful?
Thank John R
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear John R, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. I appreciate your feedback, which is very important for us in order to improve our service and maintain the standards. And also, thank you very much for your nice words about our staff, specially...

Huddersfield
Reviewed 2 weeks ago via mobile

Fab hotel, staff were fantastic, all inclusive was great, drinks and food, no queuing and amazing choice, plenty of entertainment, plenty of sunbeds, great hairdressers, no need to leave the hotel. Now you are thinking what spoilt it ? Reception....we arrived about 8pm, 4 ladies, 3 of which were 70 years old, we were eventually checked in, handed cards, told...

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Helpful?
1Thank AnneHuddersfield
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Anne, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We appreciate your nice comments about the staff and the food. We also regret that you did not stay longer. Thank you for mentioning some points that we could improve. We have taken notes of...

Reviewed 2 weeks ago via mobile

This is an imposing building which sits above the town and can be seen for miles around. Because of its location, it's not great if you suffer mobility issues but, really, there is no need to leave the hotel if you like that type of break. Taxis are readily available if you feel the need. The hotel itself has lifts...

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Helpful?
1Thank Colin D
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Colin D, From Gloria Palace San Agustín Thalasso & Hotel ****, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. Also, thank you for your nice words for the room. It would be an honor for us to seeing you again in...

Leeds, United Kingdom
Reviewed 2 weeks ago

Room had great sea view. Staff were helpful and pleasant. Food good, plenty of choice. We were on HB so found it best to go to the Chill out Bar on the roof for drinks as they were same price as bar downstairs bar but made to order. On the odd occasion we got a drink from lounge bar we...

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Helpful?
Thank Dianne W
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Dianne W, Thank you for taking the time to share your experience. Were are so happy that you liked the beautiful sea view, our helful and pleasant staff and our Chill out Bar on the roof. It would be a pleasure to welcome you again in your next holidays in Gran Canaria. Warm regards, Alberto Freniche Gloria Palace San...

West Lothian
Reviewed 2 weeks ago

As most have said this is a very good hotel that could be excellent with a few tweaks. Positives: Breakfast is very good counted 13 different fresh fruits and around 9 pastries/cakes. Could do with the Cava every day not just Sunday though We found it easy to get sun loungers don't know what it would be like in the...

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Helpful?
Thank Mid_Calder_Jambo
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. We are glad to read that you enjoyed your stay with us and appreciate your review, which is the best way to be aware of details that makes the difference and helps us to improve...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $119 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Booking.com so you can book your Gloria Palace San Agustin Thalasso & Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Spa Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 Luxury Hotel in San Agustin
#3 On the Beach Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking pool/sea”
 of 5 bubbles 48diannew, 12 Mar 2017 | Read review
“Rooms in the main hotel all have a sea view”
 of 5 bubbles Mid_Calder_Jambo, 11 Mar 2017 | Read review
“Make sure you pick a room with a ocean view or you will be dissappointed.”
 of 5 bubbles MRMackey426, 8 Mar 2017 | Read review
“We had a room on the second floor (709), and we had already a great sea vieuw”
 of 5 bubbles marcelgerardjozefv, 7 Mar 2017 | Read review
“Ask for a room 4th floor or higher for a good view.”
 of 5 bubbles FelizTraveller, 5 Mar 2017 | Read review
5 of 5