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Gloria Palace San Agustin Thalasso & Hotel

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Gloria Palace San Agustin Thalasso & Hotel
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2,873 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,307: English reviews
Reviewed 4 June 2015 via mobile

I have just come back from having the most amazing time at this beautiful hotel.myself,my partner and our 3 children all had such a pleasant stay and all enjoyed the choice of food and drinks.i would agree with earlier reviews that the bed comfort was not the best,but take this away and there really is nothing I could fault with...

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Helpful?
1Thank Danrush80
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for your very nice review and for choosing us for your holidays with your family. We know how important is desconecting from routine and having a good break with the family and we are very happy to know that you had a pleasant stay with us. We take notice...

London, United Kingdom
Reviewed 4 June 2015

This is our 2nd time at this hotel the first being in 2013 and all i can say is they have done it again. Lovely food, staff accommodation, entertainment. I was really happy that the wifi was spot on compared to last time great signal. I want to keep this gem a secret but can only serve Gloria Palace and...

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1Thank Jim7715
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for your very nice review and for choosing us for second time for your holidays. We really appreciate that in your review you have written the change you have experience with our wifi and as you say the signal was great. We made a big effort in order to...

Wolverhampton, United Kingdom
Reviewed 1 June 2015 via mobile

Me and my partner stayed at the hotel for 10 nights and had the most amazing time! The rooms are really nice and clean. The food is amazing at breakfast, lunch and tea! The entertainment is fantastic and always something different everynight and things for the children as well. The pools are really clean and all the staff are freindly...

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4Thank Jessica O
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for your very nice review and for choosing us for your holidays. We do really appreciate very much your opinion about rooms, nice and clean, the food ( amazing as you said). We also appreciate your words about pools and our friendly staff. Finally, we want thank your recommendation...

Reviewed 1 June 2015

This was our first beach/pool type holiday as a family (of 6) - really had little idea what to expect but most expectations exceeded! Very warm and friendly staff, excellent food and great choice, particularly if any food intolerances etc an issue. Nice beach close by, plenty of activities for all and generally a thoroughly nice place to spend 10...

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1Thank Simon H
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, We are happy to know that we exceeded your expectations. We would like to thank your nice review about friendly staff, excellent food and great choice, and the rest of your opinion about hotel and place. We will take into consideration what you say about reserving the sunbeds. Thank you very much.

Melton Mowbray, United Kingdom
Reviewed 27 May 2015

Stayed for 7 nights in a junior suite, bedroom and separate lounge (a bit on the small side but adequate).The beds were large but very hard mattress and woefully inadequate pillows provided. The stuffing was knocked out of them and was of a bolster type shape. (Needs that looking into to match up with the rest of the high quality...

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5Thank Champersmk
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, We are pleased to read that the hotel is in spectacular surroundings with splendid views and that you spent a pleasant holidays. Thank you very much for your constructive review. We take notice of all your suggestions and will work on that in order to improve all that you said in your opinion....

Cambridge
Reviewed 23 May 2015

Just returned today from an Amazing week, The Hotel is just lovely, the room the Staff the food the All inclusive Cocktails Lovely . The selection of food is brilliant so much to choose from cantered for all taste . The staff can't do enough for you they go out of there way . Big thank you to Chris the...

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8Thank Karen S
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. Thank you very much for your very positive evaluation about the hotel, staff, rooms, food, drinks, and everything that you have mentioned to in your review. On behalf of Cris,...

Ipswich, United Kingdom
Reviewed 22 May 2015

Had a great 10 days stay at this hotel. Check in very efficient and was told all the info we required. We were AI which suited us as were traveling with 2 children. The only strange thing was that we were not given wrist band to identify us as A! but had to give a room card everytime we ordered...

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7Thank jsd_jsd
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso and hotels, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. As far as the offer from restuarants is concerned, the hotel has a restaurant...

Ferndown, United Kingdom
Reviewed 21 May 2015

A glass of bubbly at reception as we checked in started the holiday off in style. Reception staff spoke very good English, and were polite, knowledgeable and efficient. Our room was clean and spacious. ALL rooms overlook the pool areas and the sea, which is about half a mile away. Restaurant was very clean, with a wide variety of self-service...

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5Thank DGM2444
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you very much for choosing us and for sharing your experience with other travelers. We are happy to know that you enjoyed your stay at Gloria Palace San Agustin Thalasso and Hotel and want to thank you the very positive review you have posted about service, food, rooms and cleanliness, and the...

Newcastle upon Tyne, United Kingdom
Reviewed 18 May 2015

We thoroughly enjoyed our stay at the Gloria Palace and certainly would recommend it. However the following are a few comments they might like to consider for the future. We were there for two weeks and apart from a hassle with the key card and the fact that no-one mentioned there were three sets to stairs to climb to reach...

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5Thank Annoyed_11
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Thalasso & Hotels guest, many thanks for giving us 5 points of 5. Thanks aswell for recommending several times in your opinion. As you know last weekend South of Gran Canaria celebrated The Gay Pride so almost all hotels were fortunatly full. That is why we could not sell as Check out as we would like it on...

Reviewed 18 May 2015 via mobile

We stayed for a week to celebrate our honeymoon and it was absolutely brilliant from start to finish perfect location and close enough to town and beeches can't wait to go back with our kids, the food was outstanding and the service was great to would definitely recommend the all inclusive.

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3Thank Patrick S
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Thalasso & Hotels guest, first of all congratulations for your celebration. By the way, we have three weddings this month, so we can say May is the month of love¡¡¡. We hope see you again in the next celebration¡ Yours faithfully

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $125 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Family Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
308 questions
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Newcastle upon Tyne, United Kingdom
1 month ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to make sure room is in main building for good views . Annexed is fine but you have to walk outside to access hotel proper.”
, 26 Apr 2017 | Read review
“Get a room at the highest floor as possible, due to noise from restaurant, pool a.s.o.”
McLeod89, 21 Apr 2017 | Read review
“They gave us 2 rooms next to each other ( on request via email)”
audreytimbers, 18 Apr 2017 | Read review
“family rooms are slightly odd in that the twin room had a door but the double didn't so privacy we felt was lacking.”
57sallyw, 18 Apr 2017 | Read review
“All rooms look out to sea but the wifi is not the best when you are in the communal areas”
eileenv1, 18 Apr 2017 | Read review
5 of 5