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Hotel Folias

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Hotel Folias
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257 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Aylesbury, England, United Kingdom
Reviewed 4 days ago NEW

Stayed here feb half term, for a cheap sunny break. Hotel is close to the beach, has a great heated pool and crazy golf for 2 Euros for all 3 of us to play. We did not eat at the hotel, but there are great restaurants nearby, we had a fab meal at El Captain on the beach. Reception staff...

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Thank Brian M
Reviewed 16 January 2017 via mobile

Great hotel food was lovely stuff was friendly and welcoming would stay there again beach was only 5 min walk shops was within walking distance every thing at the shops was cheap weather was great pool was a good size very restful holiday

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Thank Daniel A
Elena Q, Director General at Hotel Folias, responded to this review

It is fantastic that you expend a goodholidays with us!

Reviewed 6 January 2017 via mobile

We was given a new renovated apartment with our own sunterass and sunbeds. Just a stair for directacess to the pool. The kitchen had what was necessery for making a dinner. It was a pity that it was a lot Of small ants everywhere so do not leave any food On the benches. The shower and toilet was ok, but...

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Thank Helena J
Elena Q, Director General at Hotel Folias, responded to this review

I don't know if we have more things that you like it or not.... I am so sorry for the cleaning, I was speking with our Housekeeper and search solutions... But I don't undesrtand if you have this problems, why you did't tell us??? We can do something for you during your stay, not days after.

kent
Reviewed 31 December 2016

Arrived at las folias about 7.30pm and was given room 318. This was more like a corridor than a room, it wasn't even listed on the signs to the rooms. It had no balcony or terrace, overlooked the road on a round corner. The bedroom was tiny with two beds we could hardly fit it, storage was past the bathroom...

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Thank unhappy008
Elena Q, Director General at Hotel Folias, responded to this review

Have you had a bad holiday by sleeping one night in a room you did not like? You said the other room was great. And the food, the service, the staff, the facilities, the proximity to the beach, what do you think ??

Reviewed 14 December 2016

sad to hear that there isnt much going on at this hotel anymore entertainment wise, i used to be the entertainments manager here from 2001 to 2003 and this was the best hotel to stay in for miles around, we had the best staff, and the best entertainment, people came back year after year because of the hard work we...

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Thank Jessegaronuk
London, United Kingdom
Reviewed 2 December 2016

I and my partner stayed at this hotel for 12 nights in the late October 2016. We were unsure what to expect after seeing some of previous travellers’ photos, but luckily it was not that bad. Obviously if you hope to see high end quality for the price you paid, you more likely to be disappointed. We haven’t and we...

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Thank Ava_Wind
Elena Q, Director General at Hotel Folias, responded to this review

I am very happy that you enjoyed your vacation with us !. And of course it is right, it is a 3 star Hotel, with very good value for money. We can not pay a 3 star Hotel and want services of a 5 star Hotel!

Orebro, Sweden
Reviewed 12 November 2016

Friendly and helpful staff. Well cleaned. Room safe (costs €2/day) has plenty of space, activate your own 6-digit code, contains easily 4-5 ipads, camera etc. Large fridge, you can store 2 bottles of water each 5 litres plus wine. We asked for two extra mattresses since beds were a bit too hard for us, were delivered within the hour. Green...

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Thank Christer_Soderback
Elena Q, Director General at Hotel Folias, responded to this review

Fantastic if you enjoy your stay!

Edinburgh
Reviewed 6 November 2016

Stayed 10 nights in this unpretentious aparthotel, self-catering although there were other board types available. Allocated Room 418 which was ok but no balcony or terrace, facing North which meant we didn't need to pay for aircon. Could have done with some storage in the bedroom and a bedside light would have been nice. Safe available for 2 euros/day and...

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Thank Mickydouglas
Elena Q, Director General at Hotel Folias, responded to this review

I am very happy that you enjoyed your vacation with us!. Air conditioning is free for all rooms. You are right with the night table light, I'll keep that in mind. But I do not agree with your comment about the sunbeds. We have enough for 90% occupancy of the Hotel and all have mats. In fact, I have never...

sham el sheik
Reviewed 22 October 2016

checking in was fast we had room 511 clean and large beds . we didn't unpack just went down to the bar for a drink. Staff had smiling faces and made us welcome food was great something for ever taste we made lots of friends down by the pool,5 min to the beach beautiful coastal walk. We would like to...

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Thank WalesShamElSheik
Elena Q, Director General at Hotel Folias, responded to this review

Thanks a lot! And hope to see you again!

Brighton and Hove, United Kingdom
Reviewed 18 October 2016

A good size room with a largish shower. Cleaned every day apart from Sunday and Tuesday. A nice clean pool and the food was excellent although not very hot. The weather was very hot as well! I would definitely go back!

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Thank Steve D
Elena Q, Director General at Hotel Folias, responded to this review

Fantastic! Hope to see you soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hotel Folias

Address: Retamas, 17 | San Agustin, San Bartolomé de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $77 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Folias 3*
Number of rooms: 100
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Also Known As:
Aparthotel Folias Hotel San Agustin
Aparthotel Folias San Agustin
Hotel Folias Gran Canaria/San Agustin
Hotel Style:
#2 Best Value Hotel in San Agustin
#8 On the Beach Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Folias staff and other travellers.
25 questions
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Questions? Get answers from Hotel Folias staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed to overlook the pool, we were on the ground floor with access straight to the pool.”
 of 5 bubbles 513brianm513, 18 Feb 2017 | Read review
“Don't stay in 318”
 of 5 bubbles unhappy008, 31 Dec 2016 | Read review
“Our room was on 6th floor, a bit low flow in shower when everyone were taking shower at the same time, but we always had water ;)”
 of 5 bubbles Christer_Soderback, 12 Nov 2016 | Read review
“Built into the side of a hill so Reception is on Floor 2 and Pool Bar and pool on Ground Floor. Majority of rooms face South not overlooked”
 of 5 bubbles Mickydouglas, 6 Nov 2016 | Read review
“5th floor sea view pool view quite room”
 of 5 bubbles WalesShamElSheik, 22 Oct 2016 | Read review
5 of 5