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IFA Catarina Hotel

GreenLeadersGold level
28/06/2017 29/06/2017
1 room 2 adults 0 children
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IFA Catarina Hotel
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1,792 Reviews from our TripAdvisor Community

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There are newer reviews for IFA Catarina Hotel
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Showing 914: English reviews
Nottingham, United Kingdom
Reviewed 15 October 2013

Just got back from our second stay and we will definitely be coming back next October and so hope we get to see one of the hotels greatest assets – the same staff. So many people from all areas from reception, bar, in the restaurant right through to the cleaners are so polite, cheerful and happy to help at all...

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1Thank David L
Bracknell, United Kingdom
Reviewed 12 October 2013

Arrived at hotel to find my room booking had been cancelled by my booking agent, the hotel reception staff were fantastic and sorted a room never the less with no fuss or hassle. The rooms are large very clean and tidy. Breakfast is great, so much choice, fresh and if some what unusual ( fish balls!). I would recommend this...

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1Thank Karl T
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Thank you very much for your review and thanks for your great comment. We are sorry about your booking and we are very glad you had enjoyed your stay as booked and our Reception Staff could make it... We wish to welcome you again to the IFA Catarina for comming season and don't forget to mention your favourite room once...

Kent, uk
Reviewed 12 October 2013

Where to start, the rooms are spacious, loads of cupboard space and coat hangers. Slightly dated but you don't spend your holiday in a room. The hair dryer did not work well. But saying all that it was a very large a comfortable room. The reception people were very friendly and couldn't do enough for you, I lost my card...

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4Thank Diane B
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for sharing your experience at the IFA Catarina and thanks for your great comment. It is motivating and we forwarded to all head of department. We are very happy you had enjoyed your stay specially our food as well as our hard working animation team. We hope to welcome you soon again comming season and remain with best...

Southampton, United Kingdom
Reviewed 4 October 2013

This was our first visit to Grand Canaria and we we not disappointed. if I had to pick one thing that we loved about this nice hotel it would be the friendliness of the staff. The dining arrangements were comparable to a cruise. One could eat for most of the day if you were so inclined. The entertainments staff were...

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1Thank Michael T
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

We are very pleased you had a wonderful vacation at your first time in Gran Canaria and we thanks for your review. We hope to welcome you again and we wish you a nice time. With best & sunny regards and hasta la vista... Enrique Giersberg Hotel Manager

devon
Reviewed 24 September 2013

Just returned today from this hotel, have to say it has a good entertainment team but apart from that we were sorely disappointed . As others have said the beds are rock hard and the pillows are like slices of foam, so uncomfortable..... Reception staff were friendly, bar staff some good some not, worse member of staff that we came...

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1Thank wilf5
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Thanks for taking your time to write your review and we are very sorry you did not have your exected holiday. We try to fulfill most of our guest wishes and as you can observe other reviews we can fulfill most of the wishes. It is important to read all information you have at booking of your travel agancy as...

London, United Kingdom
Reviewed 22 September 2013 via mobile

Very clean and well presented hotel. The staff are friendly and hardworking. Lots of choice for food but may get repetitive if staying longer than a week. The rooms are spotless and cleaned everyday. Lots of activities to do during the day and the animation team work VERY hard and are fantastic with the children. Always enthusiastic and friendly with...

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Helpful?
Thank Emma_Louise210590
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Thanks for sharing your experience and thanks for taking the time for your review. We are happy you had a wonderful holidays we thanks also for recommending the place for families with or without children. We woul be glad to welcome you again at the IFA Catarina and wish you a nice time. With best regards and hasta pronto... Enrique...

Corby, United Kingdom
Reviewed 20 September 2013

We have just returned from 12 nights at The Caterina. We chose this hotel after reading so many super reviews and we were expecting a lot more. First the good points, and there are many overall, the hotel is very very clean, the staff work tirelessly to keep it in this condition, we regularly saw the decorator going in on...

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2Thank Shezz57
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and many thanks for your large comment and we are sorry your holidays where not as you expected. We try to satisfy many of Nationalities as you found already and you may find some food combinations as strange and that makes a place much more interesting. As you kind observe on other reviews our perfomance...

Kildare, Ireland
Reviewed 20 September 2013

Recently returned from our holiday in Maspalomas and really enjoyed our stay at the hotel Ifa Catarina. Every member of staff there were very helpful and friendly and the entertainment team were so enthusiastic. I don't know how they kept going in that heat every day. Room was spacious and clean and tended to every day. Food in restauarant was...

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2Thank JEAGB
Nantwich, United Kingdom
Reviewed 13 September 2013

Just returned from a 10 day all inclusive at the Catarina. Arrived at 9.45 pm following a 2 hour delay in our flight. Despite the restaurant closing at 9.30 we were allowed entry and had some warm food albeit a limited choice as the staff were clearing up. We had paid extra for a garden view and were not disappointed....

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4Thank ioan8
Bradford, United Kingdom
Reviewed 13 September 2013

I booked this hotel after reading previous comments on how well they had looked after a Coeliac. I emailed the hotel to inform them that I had booked and that I was a Coeliac and asked about several things. I never received a response. So I emailed the holiday company (on the beach) who emailed the hotel and received a...

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Helpful?
2Thank Robert B
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and many thanks for the time taken. We are glad you had a good perfomance of our kithen staff Santiago and we appologize for the misunderstanding. We have indeed several products for breakfast like bread and some pastries as well as som3 pasta. All ice-creams except "nata" and "turrón" are not gluten free. We hope...

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28/06/2017 29/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about IFA Catarina Hotel

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $128 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Catarina Hotel 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
IFA Catarina Hotel Playa Del Ingles, Gran Canaria
Ifa Catarina Playa Del Ingles
Hotel Style:
#3 Green Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
#20 Family Hotel in Playa del Ingles
#22 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from IFA Catarina Hotel staff and other travellers.
176 questions
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Questions? Get answers from IFA Catarina Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid being above the bar”
grantspring, 11 Apr 2017 | Read review
“We stayed on the 3rd floor and it was very quiet we had a lovely ciew of the pools and gardens”
michellerG3116NG, 14 Mar 2017 | Read review
“Garden & pool view for sun on the balcony during the afternoon.”
davidgQ7039UV, 7 Mar 2017 | Read review
“We have found rooms 301 -330 quite good”
523arthura, 7 Mar 2017 | Read review
“Rooms facing the hotel pool and grounds have the best views. Rooms on the south side are quieter.”
B7915OKgeorgeh, 6 Mar 2017 | Read review
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