We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-07-30 2017-07-31
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Neptuno Gran Canaria

    Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
    Save
    Best prices for your stay
    2017-07-30 2017-07-31
    US$186
    US$181
    Great Deal
    US$186
    US$185
    Traveller (594)
    Room & Suite (125)
    Pool & Beach (118)
    AxelBeach Maspalomas
    1,558 reviews
    #8 of 134 hotels in Playa del Ingles
     
    Gold By Marina
    1,485 reviews
    #1 of 134 hotels in Playa del Ingles
     
    Occidental Margaritas
    4,561 reviews
    #18 of 134 hotels in Playa del Ingles
     
    Seaside Sandy Beach
    1,239 reviews
    #5 of 134 hotels in Playa del Ingles
     
    Overview
    • Excellent52%
    • Very good32%
    • Average12%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “yumbo centre” (226 reviews)
    “water slide” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Meeting Rooms
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    AxelBeach Maspalomas
    1,558 reviews
    #8 of 134 hotels in Playa del Ingles
     
    Gold By Marina
    1,485 reviews
    #1 of 134 hotels in Playa del Ingles
     
    Occidental Margaritas
    4,561 reviews
    #18 of 134 hotels in Playa del Ingles
     
    Seaside Sandy Beach
    1,239 reviews
    #5 of 134 hotels in Playa del Ingles
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$181.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Ingles hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "64e04e0324434437ad5b9e8cab70ec06", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":237084,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79474229],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":181,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"64e04e0324434437ad5b9e8cab70ec06","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":186,"lowestMetaPrice":181,"additionalPartner":false,"highestMetaPriceDisplay":186,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":186,"lowestMetaPrice":181,"highestMetaPriceDisplay":186,"hotelName":"Hotel Neptuno Gran Canaria","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY0ZTA0ZTAzMjQ0MzQ0MzdhZDViOWU4Y2FiNzBlYzA2IiwiQUlLIjoiNDE2YzcxMTM0NzE4NDRhY2I4ZjBhNzMzM2I5MmZiMzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$181", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76486173":"Hotwire","78917735":"OrbitzEWS","109262807":"HotelsCom2IB","53920979":"TravelocityEWS","79474229":"CheapTicketsEWS","32434999":"BookingCom","32677420":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,233)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 838 reviews

    Reviewed yesterday via mobile

    I stayed with my other half at this hotel and I can't say enough positive things about our stay. Restaurant staff brilliant; especially Hillario who did everything to make sure my picky vegetarian fiancé was well looked after even making her a special vegetarian lasagna....More

    Thank Bigstraps
    Reviewed 4 days ago via mobile

    Stayed here and the service was fantastic. Great atmosphere as solo traveller made to feel welcome. All staff friendly and go out of there way to support and advise. I would definitely recommend this hotel and will definitely be back again. One main issue, which...More

    Thank Peebai
    Reviewed 4 days ago

    I have just returned from a week at the Neptuno hotel (July 2017). I booked the holiday very last minute and the hotel I picked upon reading the reviews online. Pretty much all the reviews online were truthful. It is a lovely hotel (pretty dated)...More

    Thank mattypop
    Reviewed 1 week ago

    Just back home from this hotel. On arrival I was allocated a 4th floor room. Even though I had requested a lower floor room due to a lift phobia. Was advised none available as hotel was very busy. Although the dining room and pool were...More

    2  Thank sbjtBolton
    Reviewed 1 week ago via mobile

    From the moment we arrived until the moment we left nothing was too much trouble for any of the staff. Reception, Waiting, Kitchen and Door Staff only too happy to help. Spotlessly clean throughout. Great location. Highly recommend.

    Thank Grant F
    AxelBeach Maspalomas
    1,558 reviews
    #8 of 134 hotels in Playa del Ingles
     
    Gold By Marina
    1,485 reviews
    #1 of 134 hotels in Playa del Ingles
     
    Occidental Margaritas
    4,561 reviews
    #18 of 134 hotels in Playa del Ingles
     
    Seaside Sandy Beach
    1,239 reviews
    #5 of 134 hotels in Playa del Ingles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$120 - US$177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Playa del Ingles
    • #13 Romantic Hotel in Playa del Ingles
    • #18 Family Hotel in Playa del Ingles
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, TripOnline SA, Travelocity, Cancelon, HotelQuickly, Evoline ltd, Hotwire and HRS so you can book your Hotel Neptuno Gran Canaria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Maspalomas >
    • Playa del Ingles
    • Also Known As
    • Neptuno Hotel Maspalomas ,
    • Hotel Neptuno Gran Canaria Playa Del Ingles
    Add Photo Photos
    Traveller (594)
    Room & Suite (125)
    Pool & Beach (118)
    Dining (52)
    Hotel & Grounds (428)
    Bathroom (31)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    eo Hotels Las Gacelas Apartments
    158 reviews
    .16 km away
     
    Walkirias Resort
    231 reviews
    .17 km away
     
    Europa
    31 reviews
    .02 km away
     
    Aparthotel Buenos Aires
    795 reviews
    .08 km away
     
    Nearby Restaurants
    LoLa
    517 reviews
    .06 km away
    Nuevo Rokoko
    67 reviews
    .11 km away
    Mana 264
    1,137 reviews
    .06 km away
    Restaurant Valentines
    294 reviews
    .07 km away
    Nearby Attractions
    Yumbo Centrum
    3,556 reviews
    .13 km away
    Eiffel Bar
    945 reviews
    .13 km away
    Minigolf Yumbo
    404 reviews
    .18 km away
    Divinity Karaoke Bar
    119 reviews
    .09 km away
    Ask a question
    Questions & Answers
    Onmytravels1
    17 July 2017|
    Answer Show all 3 answers
    Response from mattypop | Reviewed this property |
    Not that I am aware of. But the yumbo is across the road which has banks and currently exchange places.
    0
    Votes
    jarod h
    15 July 2017|
    Answer Show all 5 answers
    Response from Mushka1987 | Reviewed this property |
    Hi, You have towels provided in the room specifically for the pool side and they are big enough so you won't need to take your own. Have fun :)
    0
    Votes
    Room Tips
    "All rooms seem identical, but lower number rooms get late afternoon sun."
    Read review
    "You'll need to get up early and get a sun lounger if you like to sunbathe by the pool - they go quickly!"
    Read review
    "I think every room is good but the pool room maybe can be a little bit noisier."
    Read review
    "Request a Pool View when booking!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing