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MUR Hotel Neptuno Gran Canaria

1,362 reviews
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Traveller (655)
Pool & Beach (129)
Room & Suite (128)
Overview
  • Excellent51%
  • Very good33%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“yumbo centre”(243 reviews)
“glass of sangria”(10 reviews)
“gran canaria”(98 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,362)Write a Review
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All reviewsyumbo centreglass of sangriagran canariapool areawater slidegay friendly hotelfruit basketevening mealmini bareggs baconhalf boardgay couplesstraight couplesshower headbuffet styleall inclusive optionhead waiter
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1 - 5 of 916 reviews
Reviewed yesterday via mobile

My husband and I stayed here over New Year on a bed and breakfast package. We had a room on the third floor with a corner balcony which had the sun all day. Our room was cleaned every day and towels were always replaced with...More

Thank rumtraveler
Reviewed 2 days ago

Awesome hotel, good breakfast, lunch and dinner. Great staff, friendly en Always time for a laugh. The only thing what can better is de reservation by the swimmingpool. Some people reserve their sunchair early in the morning, late in the night. Thats a pitty for...More

2  Thank Marga v
Reviewed 4 days ago

My annual visit to Gran Canaria - and stayed yet again at the Neptuno - for the first time, we had dinner included and this was good value and also a great way to start the evening (there are two time slots to choose from...More

Thank Davidsw1h
Reviewed 4 days ago via mobile

My partner and I are currently staying at The Neptune Hotel. On the positive side this hotel has excellent staff. They are all so friendly and helpful in all areas of the hotel. The location for us is ideal right beside the Yumbo where we...More

5  Thank Tombias
Reviewed 1 week ago via mobile

We are staying at the Neptuno now for the first time with Jet2holidays , the location is perfect for the nightlife in the yumbo centre , the rooms are very clean and comfortable, and the staff very helpful, and welcoming. The dining experience in our...More

4  Thank Paul M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
Room types
Non-Smoking Rooms
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
Room types
Non-Smoking Rooms
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Traveller (655)
Pool & Beach (129)
Room & Suite (128)
Dining (66)
Hotel & Grounds (461)
Bathroom (31)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bigsib
2 November 2017|
AnswerShow all 3 answers
Response from MurHotels | Property representative |
Hi Bigsib, One of the difference between most of the hotels in Gran Canaria and Hotel Neptuno, is that we do serve branded drinks on all inclusive. Best regards, Armando Romero Director Hotel Neptuno
0
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Elaine R
20 October 2017|
AnswerShow all 2 answers
Response from MurHotels | Property representative |
No, Taxi drivers have a fixt price... you only get a small supplement on sat/sun and bank holidays. ... should be almost same price.
1
Vote
Google Translation
Alex8600
18 September 2017|
AnswerShow all 5 answers
Response from jon365athen | Reviewed this property |
Anytime after 8 I think, life guard arrives at 10 but you can swim before then
1
Vote
Room Tips
"try to get a room with the pool view"
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"I prefer rooms overlooking the pool, but all rooms are great."
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"Round large balconies on the south side have sun all day long"
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"Lower floors are our preference."
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