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MUR Hotel Neptuno Gran Canaria

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Traveller (729)
Room & Suite (170)
Pool & Beach (138)
Overview
Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (1,496)
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996 results
Traveller rating
545
302
106
20
23
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Time of year
LanguageEnglish
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545
302
106
20
23
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All reviewsyumbo centreglass of sangriabreakfast chefgran canariapool areagay friendly hotelevening mealfruit baskethalf boardmini barreturning guestsgay menall inclusive optionbuffet stylehead waiterfantastic hotelshow cooking
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1 - 5 of 996 reviews
Reviewed today via mobile

We haven’t been for about two years due to financial circumstances but we finally returned to the place of many happy holidays. Love the hotel the staff the food the location. If I had any complaint it would be that the English tv channels were...More

Thank Rudders26
Reviewed yesterday

Good room, wonderful staff, good food and plenty of choice. From our arrival the staff cannot do enough for you. Adult only hotel, very mixed Gay and Straight. Also. Mixture of British, German, Dutch, and more. Great atmosphere by the pool.

Thank GordonReaperBrown
Reviewed 2 days ago via mobile

Stayed for four nights in September 18 and loved it. The room was clean, comfortable and I had a great view over the pool and the Yumbo centre. The reception staff were fantastic and happy to deal with any queries I had. I didn’t have...More

Thank pmklondon
Reviewed 1 week ago via mobile

This was my 2nd time in the hotel and the 1st with my partner, it’s got a great location over looking the yumbo which is great for a night out , the room was ok at the side off the hotel which was very quiet...More

Thank Rob E
Response from Mur H, Director General at MUR Hotel Neptuno Gran CanariaResponded 1 week ago

Dear Rob, Thank you very much for your opinion about the hotel, I am glad you were happy with your room and our staff. About food, I don´t know at what time you were here, but I am glad to inform you that we started...More

Reviewed 1 week ago via mobile

I went with my friend in October 2017 and it was absolutely amazing! You get a glass of champagne on arrival (which is also included in the all inclusive) Comfy beds and very clean room, lovely staff and great service. The food was absolutely delicious...More

Thank Ellie W
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$140 - US$227 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
,
MUR Hotel Neptuno Gran Canaria Playa Del Ingles
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
171
Price range
US$140 - US$227 (Based on Average Rates for a Standard Room)
Also Known As
Neptuno Hotel Maspalomas
,
MUR Hotel Neptuno Gran Canaria Playa Del Ingles
Location
Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Photos
Traveller (729)
Room & Suite (170)
Pool & Beach (138)
Dining (66)
Amenities (35)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 1,106 attractions in Gran Canaria
Yumbo Centrum
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.14 km away
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Questions & Answers
Ask a question
niks299
August 16, 2018|
AnswerShow all 10 answers
Response from Hayley K | Reviewed this property |
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.
3
Votes
grimms
June 18, 2018|
AnswerShow all 4 answers
Response from Smirnshaz | Reviewed this property |
You can smoke outside x
0
Votes
MarkBajer
June 14, 2018|
AnswerShow all 6 answers
Response from AndyEddie | Reviewed this property |
In addition to the other answers, you can have their WiFi across a number of your devices too so it’s handy if you’ve got a tablet as well as your phone etc.
1
Vote
Room Tips
"Pool view, all rooms are to same standard."
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"all rooms seem to have pool view and lift was quick and efficient"
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"Email a week before and ask for a room above the second floor, overlooking the pool and not on the sides"
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"We had no problem with noise, even facing the pool and being situated on a low floor."
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