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MUR Hotel Neptuno Gran Canaria

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Shuttle Bus Service
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Adult pool
Outdoor pool
Self-Serve Laundry
Sauna
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
540Restaurantswithin 0.5 km
135Attractionswithin 0.5 km
Reviews (1,552)
Filter reviews
1,035 results
Traveller rating
564
315
109
21
26
Traveller type
Time of year
LanguageEnglish
More languages
564
315
109
21
26
Show reviews that mention
All reviews yumbo centre gran canaria gay friendly hotel pool area fruit basket half board straight couples mini bar breakfast and dinner gay men returning guests all inclusive option buffet style head waiter fantastic hotel jumbo centre night life
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1 - 5 of 1,035 reviews
Reviewed 6 days ago via mobile

Great location. All hotel staff super friendly. The hotel is spotless. Good size room and balcony. Pool area lovely. Great quality food and drink. Couldn't fault this hotel. We had an amazing stay and would definitely return.

Date of stay: November 2018
2  Thank Denise M
Reviewed 6 days ago

I have to leave another review to say how great the Neptuno is once again.Our holiday got off to a flying start with a glass of cava.Although our room wasnt ready it did not matter as we were in no hurry.We got our usual room...More

Date of stay: December 2018
2  Thank Tim N
Reviewed 1 week ago

I have been staying at Neptuno eight times, allways to my greatest satisfaction. The hotel is situated near Yumbo Center, with all its bars and restaurants. The hotel itself is very nice, with a very professional staff in all terms. The dinner buffét is worth...More

Date of stay: November 2018
2  Thank R2279ATmartinb
Reviewed 2 weeks ago via mobile

Please, please, be careful when you see the black guy in the reception area, he molested me in front of my husband. Police have been notified and we will definitely sue that freak. Stay away and be careful with children

Date of stay: November 2018
2  Thank holidaysnt
Reviewed 2 weeks ago

Made to feel welcome from the start. Warm welcome and a glass of Cava from the receptionist. Great room, balcony overlooking the pool. Comfy bed, nice bathroom, minibar, kettle, tea and coffee, tv with a couple of English channels. The Restaurant manageress and her staff...More

Date of stay: November 2018
2  Thank jeffersuk-1
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Questions & Answers
Ask a question
niks299
August 16, 2018|
AnswerShow all 10 answers
Response from Hayley K | Reviewed this property |
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.
3
Votes
grimms
June 18, 2018|
AnswerShow all 4 answers
Response from Smirnshaz | Reviewed this property |
You can smoke outside x
0
Votes
MarkBajer
June 14, 2018|
AnswerShow all 6 answers
Response from AndyEddie | Reviewed this property |
In addition to the other answers, you can have their WiFi across a number of your devices too so it’s handy if you’ve got a tablet as well as your phone etc.
1
Vote
Room Tips
"Pool rooms may face the Yumbo but no noise"
jeffersuk-1
2 weeks ago
Read review
"Try and get a poolside room"
da489
2 weeks ago
Read review
"Rooms with a balcony overlooking pool on an upper floor"
tonylM2576FX
Nov. 5, 2018
Read review
"All rooms with pool views can be noisy up to 3 AM when "Jumbo" (next door) is in full swing at..."
davidmC1287QT
Oct. 21, 2018
Read review
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PRICE RANGE
US$130 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neptuno hotel maspalomas
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
171
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