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High quality hotel, well worthy of its four star status.
The price for half-board represented good value.
Staff are courteous, friendly and attentive.
Hotel is extremely clean inside and out, room cleaning was regular and showed good attention to detail; towel changes were daily.
This hotel continues to stay very special to my heart. Why? Because the staff genuinely care for you and look after you. It is spotlessly clean and although a few little things could be improved, I am sure the Director and his team will do...More
Just amazing. Although they don’t allow inflatable unicorns 🦄 in the pool ( very disappointed )
The the food is good and plentiful. The Drinks were great too. Anything you wanted and cocktails
Themed nights for dinner made it interesting.
Definitely don’t miss...More
My mum and her partner have been coming to this hotel for years and always raved about it. This November we joined them for 4 nights of sun and fun. I can see exactly why people return year after year. The Neptuno provides classic Spanish...More
This is my umpteenth visit to Hotel Neptuno, Playa del Ingles, and each visit has been amazing. The hotel is really beautiful, ideally located in the centre of town close to the Yumbo Centre. The staff are very friendly and welcoming, the service is impeccable,...More
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.