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We haven’t been for about two years due to financial circumstances but we finally returned to the place of many happy holidays. Love the hotel the staff the food the location. If I had any complaint it would be that the English tv channels were...More
Good room, wonderful staff, good food and plenty of choice. From our arrival the staff cannot do enough for you. Adult only hotel, very mixed Gay and Straight. Also. Mixture of British, German, Dutch, and more. Great atmosphere by the pool.
Stayed for four nights in September 18 and loved it. The room was clean, comfortable and I had a great view over the pool and the Yumbo centre. The reception staff were fantastic and happy to deal with any queries I had. I didn’t have...More
This was my 2nd time in the hotel and the 1st with my partner, it’s got a great location over looking the yumbo which is great for a night out , the room was ok at the side off the hotel which was very quiet...More
Thank Rob E
Response from Mur H, Director General at MUR Hotel Neptuno Gran CanariaResponded 1 week ago
Thank you very much for your opinion about the hotel, I am glad you were happy with your room and our staff.
About food, I don´t know at what time you were here, but I am glad to inform you that we started...More
I went with my friend in October 2017 and it was absolutely amazing! You get a glass of champagne on arrival (which is also included in the all inclusive) Comfy beds and very clean room, lovely staff and great service. The food was absolutely delicious...More
Hello, towels are supplied for the poolside. Both kettle and hair dryer is supplied. I would still take a hair dryed because theirs was a little weak. You get free tea and coffee even if youre half board.