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AxelBeach Maspalomas

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AxelBeach Maspalomas
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1,400 Reviews from our TripAdvisor Community

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Showing 671: English reviews
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Reviewed 2 days ago NEWvia mobile

I've stayed at the Axel Beach many times but this time around the service was amazing! Carmen could not do more to make sure our stay was memorable. Loved the service she and her team gave - glad I stayed and definitely will be going back to see her!

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Helpful?
Thank JimJam B
Szeged, Hungary
Reviewed 5 days ago NEW

We loved staying at Axel Beach for several reasons: the staff were all extremely friendly and helpful, the room was spaciousa and the view marvellous. It was gerat to chillax in the jacuzzi and the sauna. We will definitely return.

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Helpful?
Thank csanyoo
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Reviewed 5 days ago NEW

Discrete about being gay on here but very in your face over the top gay hotel in person, Caught us out & was not happy about it Didnt get the room we asked for (2x twins) ending up with doubles & then refused any type of refund. only offer was your friend can sleep on the sofa. Disgusting.

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Helpful?
Thank Tony P
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Tony, We appreciate your opinion and your time to give us the opportunity to improve our services. Our hotel is located in the heart of the gay district of Maspalomas and is the first aimed at the LGTB community in the world and we are very proud of it. Our audience is mostly gay and as we say in...

London, United Kingdom
Reviewed 6 days ago NEW

Was my first time to stay here and I can only speak good of the hotel. Great facilities, the swimming pool, the rooms are impeccable and spacious. From all the staff to the mangers, everyone made me feel welcome and I will most certainly be staying again next time, very soon...Gary.

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Helpful?
Thank garymberry
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Leicester, United Kingdom
Reviewed 6 days ago NEW

A great stay as always at this place, with very friendly staff regardless of who they are (cleaners, reception, bar staff or managers). Very clean and accommodating, with a great location a stones throw away from the Yumbo centre.

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Helpful?
Thank Tim G
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about AxelBeach Maspalomas!! I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Mireia Pérez Puig...

Ede, The Netherlands
Reviewed 6 days ago NEW

Third time there! Nice chilling atmosphere friendly staff ! rooms are clean and the food is good as well!ldont forget to have a Massage !Definitily will be back ! tanks again Axel team Maspalomas ! Greets from Holland from the 2 Joshes

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Helpful?
Thank jossen1234
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind...

Amersham, United Kingdom
Reviewed 1 week ago

We picked this rather at random, as our flight came in too late in the evening to get to the apartment we'd booked further south. The staff were all very friendly and helpful, and looked after our luggage the following day while we collected our hire car.

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Helpful?
Thank RVW1603
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you for your great comment about AxelBeach Maspalomas!! I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Mireia Pérez Puig...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

A well-run and friendly gay hotel/beach club. Staff superb, good pool bar and pleasant atmosphere. We have stayed three times and never been disappointed . Cleaning staff excellent and fit in with your timetable. Standards are high. Also great room service.

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Helpful?
Thank junius101
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind...

Barcelona
Reviewed 1 week ago

There is some many hotel in Maspalomas, but this one specific offer you a great ambient to have fun and enjoy the island like you have to be! Axel Hotel is a great choice for who come to have fun and make new friends. Thank you very much guys, keep going like that. :)

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Helpful?
Thank Freddy T
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Freddy, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Alnwick, United Kingdom
Reviewed 1 week ago via mobile

Very much a relaxed, openly gay venue which also accommodates those of a different persuasion and there were a small number of mixed couples there during my stay. The reception and bar staff were always very polite and friendly. Nice outdoor space with large unheated pool, big jacuzzi, green spaces and sauna. Always plenty of sun loungers available. There is...

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Helpful?
Thank Robert T
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Robert, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. We strive to provide an enjoyable atmosphere and personalized...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about AxelBeach Maspalomas

Address: Avda. Tirajana no 32 | Entrance by C / Timple, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $100 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AxelBeach Maspalomas 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Prestigia, Travelocity, Priceline and Hotel.de so you can book your AxelBeach Maspalomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
AxelBeach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#5 On the Beach Hotel in Playa del Ingles
#6 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from AxelBeach Maspalomas staff and other travellers.
41 questions
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Questions? Get answers from AxelBeach Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room overlooking the pool, it's worth it.”
 of 5 bubbles csanyoo, 18 Mar 2017 | Read review
“You can pay a bit more for a pool view, but all rooms are identical.”
 of 5 bubbles TimG181, 17 Mar 2017 | Read review
“Try to ask for a pool view, is very nice.”
 of 5 bubbles 618freddyt, 15 Mar 2017 | Read review
“Stay somewhere else”
 of 5 bubbles HADIDA, 13 Mar 2017 | Read review
“Pool Side views are definitely worth the extra expense as the other side of the hotel overlooks a relatively busy road.”
 of 5 bubbles 493mattb, 10 Mar 2017 | Read review
5 of 5