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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,611 Reviews from our TripAdvisor Community

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Showing 1,917: English reviews
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Wonderful pool with good aerobics class every day. Breakfast very good. Great location for shopping just beware of the shops on the promenade. Despite all the times we have said how do people get sucked into these scams an Asian guy welcomes you into his shop and proceeds to sell us two computers that when we got back to the...

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Helpful?
Thank A TripAdvisor Member
Reviewed 2 days ago NEW

This had been our first time staying in South Tenerife, as we had many years ago stayed in North Tenerife and on comparison, both have a lot to offer, although for me personally I prefer the South as they have the nice white sand beaches and is a lot more warmer. The beaches in the North tend to be more...

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Helpful?
Thank Tr1pStarr7
County Wexford, Ireland
Reviewed 4 days ago NEWvia mobile

Lovely staff, very helpful Stayed for full week end of November Rooms are basic enough,we had sea view facing pool on 6th floor,great views Only downside from us was the noise coming from the bar from around 9-12pm each night,not much noise insulation in rooms so you could clearly hear it every night until around midnight,herself got earplugs and that...

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Helpful?
Thank smnkehoe
Liverpool
Reviewed 1 week ago

Excellent hotel. Nice staff, very clean, lovely range of breakfast foods, lots of available sun beds. Beach at rear entrance, Shopping centre at frobt entrance with numerous designer shops. Perfect for couples and families

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Helpful?
Thank John O
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your kind words. I am happy to know that you have enjoyed your stay with us and I hope we will have the chance to welcome you again in future visits to south Tenerife. Do not hesitate to contact us for any assistance with your bookings or any special request. We´ll be glad...

Glasgow, United Kingdom
Reviewed 1 week ago

Booked directly picked up by private mini bus from the airport. . Very attentive staff, rooms very clean and tidy. Expensive pool area and day and night activities and entertainment Excellent choice of food. Not quite 5 star however includes use of restuarant facilities in adjoins hotels which are part of the group.

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Helpful?
Thank Walter908
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your comments and for giving us a high rating. I´m glad to know that your experience with us has been positive and I hope we will have the opportunity to welcome you again in future visits to south Tenerife. Best regards,

Cardiff, United Kingdom
Reviewed 1 week ago

This hotel needs a overhaul. Stayed there on bed+brekfast food not a very good quality Rooms very old and small But you only pay for what you get we had a good price to stay there for the weekend but would not go there for the week

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Helpful?
1Thank S L
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your comments. I am sorry to know that certain aspects of our buffet services and room facilities have not been up to your expectations. Please, accept my deepest apologies for the inconveniences. I suggest you to visit our web page, where you will find information about the other two hotels within the same...

Wirral
Reviewed 1 week ago

When you enter there is a wow factor , reception very friendly and efficient. We had a suite with a very large balcony, nice sunloungers, sun all day long, a plunge pool, cannot fault situation of room. The rooms were spacious , flat screen tv (did not use) very large bed (comfortable), controllable piped music in lounge and bathroom,good wardrobe...

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Helpful?
3Thank cooly690
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post your very detailed report about your recent stay with us. I appreciate that our services have pleased you, in spite of the quality of our facilities, which you have found below your expectations. Within Mare Nostrum Resort there are other two hotels, more modern and probably closer to...

Worcestershire, United Kingdom
Reviewed 2 weeks ago via mobile

We have visited this & sister hotels on several occasions - this is the first time that we have been so disappointed - especially paying more than we could have to stay elsewhere. The location is fantastic. The pool area is also superb although it did get very busy. Breakfast buffet was excellent, although staff were thin on the ground....

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Helpful?
3Thank Simon E
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for posting your impressions about your last stay with us. I am sorry to know that you have felt disappointed by the standard of our facilities. please, accept my deepest apologies for the inconveniences. A complete room refurbishment is on the agenda although not scheduled yet. Let me suggest you to stay at any...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Amazing hospitality and tasty food. Cleanliness was very good also and the staff are really helpful at all times. Very good experience and for sure I'll go again and deal with them again and again and again

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Helpful?
Thank ahmedtaha92
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your short but positive report. I am happy to know that your experience with us has been positive. nothing will please us more than welcoming you again as often as you wish. I take the chance to wish you all the best for 2017. Best regards,

Cork
Reviewed 2 weeks ago via mobile

Came back last Friday after a wonderful week. The Hotel was fab, great location. Breakfast was super and staff so friendly. Enjoyed every minute. Shop so convenient for water and tea! Room was lovely, with balcony. Fresh towels every day. Enjoyed the facility of having the use of two pools and a spa! We will be back! Mary & Ger

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Helpful?
Thank maryryanCork
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for posting your nice comments. I am glad to know that your stay with us has been pleasant and I hope we will have the chance to welcome you again in future visits to Tenerife. Do not hesitate to contact us if you need any assistance with your booking. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $145 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#10 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
221 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room adjacent to more residential areas, less noise from clubs and restaurants.”
 of 5 bubbles Tr1pStarr7, 8 Dec 2016 | Read review
“We had a pool view on the 3 floor good views the same room on the 4 floor was £10 pn more not much more of a view”
 of 5 bubbles 726sl, 28 Nov 2016 | Read review
“overlooking pool.”
 of 5 bubbles cooly690, 27 Nov 2016 | Read review
“Fifth floor and sea view”
 of 5 bubbles DrewF2307, 24 Nov 2016 | Read review
“Higher floor for less noise”
 of 5 bubbles juneh284, 23 Nov 2016 | Read review
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