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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,836 Reviews from our TripAdvisor Community

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Showing 2,087: English reviews
Leatherhead, United Kingdom
Reviewed 15 November 2015

First impression as we got off transfer coach was 'Oh is this our Hotel' , to be fair it did look dated from the outside but once inside everything was so reassuring this was going to be a great stay. Toni greeted us with her lovely smile and Juan Carlos fetched a much appreciated glass of Cava , a wonderful...

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Helpful?
1Thank Steve S
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your detailed report about your holidays with us. I´m glad to read that your stay has been pleasant, partly thanks to the attention provided by some members of our staff. I will make sure they are all informed of your satisfaction with their service as I am sure they will appreciate it. I...

Warrington
Reviewed 13 November 2015

This is the 4th time staying here, we stay here because of location which is excellent and we can have B & B. This hotel is now 27 yrs old we last stayed on the 25th anniversary but I do think it now needs some update in the bedrooms. The bath also needed to be replaced has seen better days....

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Thank FredaWarrington
Shrewsbury, United Kingdom
Reviewed 13 November 2015

Just spent a week here 5/11/15 to 12/11/15 booked a suite on the 6 Th floor with private pool and separate lounge - bedroom. The balcony was huge we had 4 sun loungers and a table and chairs private pool and parasol. The weather was between 29*c and 33*c so hot all week. The balcony has a fantastic view of...

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Helpful?
1Thank Julie M
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice words regarding your latest holidays in Mare Nostrum Resort. I´m pleased to know that you have found your room up to your expectations and you have enjoyed our breakfast buffet too. I hope to have the chance to welcome you again soon. Best regards, Alejandro Crespo General Manager

Durham
Reviewed 12 November 2015

We stayed here last week, arriving on the evening of Hallowe'en. First impressions were of a modern, clean and bright hotel. Our room was lovely, spacious and with good facilities - flat screen TV, good toiletries and large fluffy towels. There was ample storage space, lots of hangers in the wardrobe, plenty of drawers and good shelving in the bathroom....

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Helpful?
Thank MMW60
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive review. I´m happy to read that your stay has been pleasant and our service and attention have been up to your expectations. Regarding the food temperature at dinner, we are already working to solve this problem and improve this service. Please, accept my most cincere excuses for any inconveniences. I hope...

Sheffield, United Kingdom
Reviewed 11 November 2015

I booked a 7 night break for me and my daughter and when the coach pulled up outside the hotel we were pleasantly surprised and when we got inside the hotel it was amazing, very modern and beautifully decorated. Inside there was a mini supermarket and a drinks and snack machine. After we were booked we were escorted to our...

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Helpful?
3Thank Tracey R
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share with us your impressions about your recent stay in Mare Nostrum Resort. I´m happy to read that you have found our service up to your expectations. I hope to have the chance to welcome you again in future visits to Tenerife. Please, feel free to contact us for...

Largs, United Kingdom
Reviewed 11 November 2015

My wife and I just are back from a very enjoyable ten day stay with friends at the Med Palace. We have stayed at this hotel three times now and it is in a great location. As others have said, it is not up to five star standards and the rooms are a little tired although maintained to a high...

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Helpful?
1Thank Robert S
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments and positive review. Although we always make our best to provide a professional service, sometimes it is surprising how two people can have a totally different experience staying in the same hotel. In this case I couldn´t be happier to know that you have enjoyed your stay and our attention...

East Kilbride, United Kingdom
Reviewed 11 November 2015

This review relates to room 4020 which we had to enure for 5 nights of our holiday. The room is allocated at the area where the refuse collection lorries come early in the morning mainly at 6.15 am and one morning also at 3.30 am. The road works start at 7 am. As we had e-mailed the hotel prior to...

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Thank robert d
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you for your comments. As I explained to you, we have no problem in offering a quiet room as long as we have one available. However you had also requested two rooms close to each other and our only option to give you this was the location we offered you. As I told you, we thought this...

Beverley, United Kingdom
Reviewed 9 November 2015

I find it incredible that some people (lisasteph27) can find that many problems with this beautiful establishment! This is our second visit and I can assure any reader of this article of only high standards. That previous scribe, yes Lisasteph, complained about the food and entertainment. Your having a laugh!! Don't believe anything that person says; if anything, there's too...

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Helpful?
1Thank Barrie R
Cwmbran, United Kingdom
Reviewed 9 November 2015 via mobile

We stayed here over the Easter holidays, nice rooms and good location for local attractions. Very clean and tidy, great activities for all ages. Lovely pools and fantastic baby/toddler area with own fenced off paddle pool and indoor soft play. Friendly staff, all in all we were very happy with our stay. I have been coming to this hotel since...

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Helpful?
1Thank Khloe W
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice words. I´m really happy to know that you have enjoyed your stay and I would like to take the chance to thank you for your extraordinary loyalty. After so many years we have a big group of loyal guests who, like you, started visiting us when children and now they still...

Wigan
Reviewed 8 November 2015

We've just returned from a 9 day stay at this hotel with our 2 year old daughter and have to say that we thought it was excellent! Upon arrival in our room we were greeted with a fridge for no extra charge, a child's bath robe, children's towels, a bottle warmer and a gift pack containing a duck for the...

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Helpful?
1Thank Marie0303
Alejandro Cresp... D, Director General at Mediterranean Palace Hotel, responded to this review

Dear Guest, It is me who must thank you for writing such a detailed and nice review about your recent stay with us. I´m happy to know that you have enjoyed our Halloween activities. Our staff always makes their best effort to provide our guests with the best possible entertainment and attention and they are always happy to receive good...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: $166 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
247 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view overlooking sea”
436darrenw, 25 Apr 2017 | Read review
“We like a pool view”
ABAGMA, 21 Apr 2017 | Read review
“High, pool facing room.”
995liamb, 17 Apr 2017 | Read review
“no good rooms in med palace. all too old and in need of refubish”
toffeeapple2013, 16 Apr 2017 | Read review
“I think they are all pretty similar, pool view maybe nicer but mountain view has amazing sunrises.”
  • Mountain view sunrise
286angelad, 4 Apr 2017 | Read review
5 of 5