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Traveller (1657)
Room & Suite (476)
Pool & Beach (230)
Overview
  • Excellent10%
  • Very good29%
  • Average26%
  • Poor13%
  • Terrible22%
Travellers talk about
Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
2 Star Hotel
All hotel details
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Reviews (3,205)
There are newer reviews for Laguna Park 2
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Traveller rating
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361
639
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279
757
773
361
639
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All reviewsfree bus to the beachbad reviewscleaned every other dayafter reading the reviewsapartment was cleanplenty of sunbedsgreat holidayaqualand
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1,271 - 1,275 of 2,809 reviews
Reviewed 30 July 2014

Stayed here for two weeks with my partner we are both in our 20s,the rooms are basic but fine &cleaned every other day. All the staff are excellent and very friendly and always have the time to talk to you! The hotel is close to...More

3  Thank Siadan
Response from Supervisor Q, Director de Relaciones Públicas at Laguna Park 2Responded 17 August 2014

Dear Customer We are grateful for your feedback and we are very pleased that you enjoyed the hotel and have spent a great holiday. We hope you visit us again soon Best regards

Reviewed 30 July 2014

My only regret is not leaving on arrival! The room was near the pool but not as described. The room had no microwave as stated, no toaster or kettle. It was discovered the fridge and freezer did not work as everything went off in a...More

4  Thank dunhol74
Response from Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2Responded 10 August 2014

Dear guest you did not like the hotel, you wanted to leave and you asked for a partial refund and we responded you affirmatively, everything was fine until you demanded a cash refund after having paid by card. If you pay on card you get...More

Reviewed 28 July 2014

I have just returned from a week at Laguna Park 2 and I was very pleasantly surprised! I was slightly worried after reading the reviews on here but when we arrived we were very surprised indeed, especially at the cost we paid! The rooms were...More

7  Thank Oliver L
Response from Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2Responded 17 August 2014

Dear Customer We are grateful for your extensive and honest review and we are very pleased that you enjoyed the hotel and have a great holiday spent with us. It is true that most people who have good experience do not write here, it's a...More

Reviewed 27 July 2014 via mobile

I know the adage.."you get what you pay for" but.... If you visit Laguna Park 2.. You need to keep repeating this mantra in your head, while dealing with cockroaches, lager louts.. Poor facilities and down right nightmare experience!!!! Spend your money elsewhere...like we had...More

5  Thank Faye C
Response from Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2Responded 9 August 2014

Dear client We are very sorry that you did not like the hotel. We can ensure that we are not as bad as you describe us. We're a good team of people working to satisfy most of our customers and it is true that sometimes...More

Reviewed 26 July 2014

We stayed at laguna park last year, and after reading some negative views i was worried. On arrival we entered the hotel reception area, which was bright and clean, we got our keys to the room, which was also very clean with great views ....More

3  Thank marie w
Response from Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2Responded 17 August 2014

Dear Customer thank you very much for your great review, we are very happy that you have spent a great holiday in our resort and that you enjoyed our services. We look forward to your new visit son Best regards

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$40 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$40 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1657)
Room & Suite (476)
Pool & Beach (230)
Dining (105)
Amenities (33)
Family and Play Areas (15)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mabcfc
15 April 2018|
AnswerShow all 5 answers
Response from andy b | Reviewed this property |
No they don’t .not sure if they have a defibrillator either
0
Votes
Michelle T
11 March 2018|
AnswerShow all 2 answers
Response from Debs3071 | Reviewed this property |
We didn't go in it but I don't think it is to be honest
0
Votes
elizabethroberts2018
8 March 2018|
AnswerShow all 12 answers
Response from Ken H | Reviewed this property |
Some do
1
Vote
Room Tips
"for accessibility issues, there is a lift however it I would ask before your stay for best accessible room."
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"don't get a room close to the pool, there are lots of bugs"
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"Take a few extra hangers"
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"initially i thought first floor apartment would be better, but ground floor was shadier and cool, we got..."
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