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Cleopatra Palace Hotel

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Traveller (2056)
Room & Suite (529)
Pool & Beach (257)
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About
Description
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa More relaxation with thalassotherapy and perfect tranquility. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$133 - US$316 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
,
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Location
Spain > Canary Islands > Tenerife > Playa de las Americas
Reviews (3,386)
Filter reviews
2,569 results
Traveller rating
1,372
810
262
74
51
Traveller type
Time of year
LanguageEnglish
More languages
1,372
810
262
74
51
Show reviews that mention
All reviews plunge pool pianist playing mare nostrum resort the hard rock cafe mediterranean hotel on arrival sea view sister hotel glass of champagne breakfast was amazing top floor lovely hotel bed and breakfast basis chocolate fountain superior room gala dinner safari centre
FilterEnglish
Updating list...
1 - 5 of 2,569 reviews
Reviewed today via mobile

Stayed here for the first time in September with my boyfriend and neither of us can say a bad word about this hotel. we had to wait an hour for our room because we had an early flight but other than that everything else went...More

Thank Laura P
Hotel's Favourite
Reviewed August 29, 2018 via mobile

Travelled as a family of 6, four adults and 2 children..Stayed at the Marenostrum resort Cleopatra palace for 2 weeks. We had an adjoining family rooms and it was perfect. Rooms were good sized, alittle dated but clean and very quiet. Restaurant was lovely, breakfast...More

5  Thank Lynne R
Response from Alejandro C, General Manager at Cleopatra Palace HotelResponded August 30, 2018

Dear Lynne R, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and...More

Reviewed 2 days ago

Me and my partner booked 5 nights (kids free) break to Tenerife and chose Cleopatra Palace for it's location. Paid extra for the sea views and had a great holiday. Nice touch at check in they offer you some champagne and then your bags are...More

1  Thank Mike M
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded yesterday

Dear MikeM,  It is us who must thank you for taking the time to share your nice review here on Tripadvisor and for having chosen us for your holidays. I am happy to read that your experience has been so positive and of course we...More

Reviewed 3 days ago

We have stayed here many times. Although it is looking tired there is much to like about this hotel. The location is great- on the coast with lots of good bars and restaurants on the doorstep. The rooms are large and comfortable, with free safe...More

Thank Maureen G
Reviewed 5 days ago via mobile

I had looked at trip advisor nearly every day looking at the latest reviews for cleopatra palace after I booked it nearly a year ago so was expecting the odd complaint here and there to be justified. We arrived there Monday lunchtime and greeted straight...More

Thank JamesS5473
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded 2 days ago

Dear James, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I...More

View more reviews
Questions & Answers
Ask a question
Kingmetz
October 16, 2018|
AnswerShow all 2 answers
Response from Alejandro C | Property representative |
Dear Kingmetz, If you have booked to stay at the Cleopatra Palace you can go to both restaurants for breakfast. Best regards,
0
Votes
Google Translation
17Lauren17
October 15, 2018|
AnswerShow all 5 answers
Response from Alejandro C | Property representative |
Dear Lauren, Of course, you can change to half board if you wish, by contacting booking department or when you arrive at the reception. Best Regards,
0
Votes
Google Translation
Coastal163817
October 14, 2018|
AnswerShow all 6 answers
Response from Alejandro C | Property representative |
Dear Coastal, There aren´t tea and coffee facilities in the room, but you can request room service and ask for the cost of coffee and tea. Best regards,
0
Votes
Google Translation
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