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    Cleopatra Palace Hotel

    Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$194
          US$148
          Great Deal
          US$167
          US$168
          Traveller (1651)
          Room & Suite (422)
          Pool & Beach (242)
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          Overview
          • Excellent53%
          • Very good33%
          • Average10%
          • Poor3%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Accessible rooms
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Cleopatra Palace Hotel
          Special Price: With up to 25% discount!
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          Mediterranean Palace Hotel
          2,899 reviews
          #28 of 59 hotels in Playa de las Americas
           
          Europe Villa Cortes
          1,130 reviews
          #4 of 59 hotels in Playa de las Americas
           
          Tigotan Lovers & Friends Playa de las Americas
          340 reviews
          #8 of 59 hotels in Playa de las Americas
           
          H10 Conquistador
          5,402 reviews
          #21 of 59 hotels in Playa de las Americas
           
          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,876)
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          There are newer reviews for Cleopatra Palace Hotel See the most recent reviews

          641 - 645 of 2,876 reviews

          Reviewed 20 January 2016 via mobile

          Here now and loving it! The room is tired but very comfortable, clean and has mostly everything you want. Tea/coffee making is a must for a 4* hotel and the use of the fridge should be free not £2.80 euros a day. Breakfast is excellent...More

          1  Thank christina41
          Response from Alejandro Cresp... D, Director General at Cleopatra Palace HotelResponded 25 January 2016

          Dear Christina, Thank you very much for sharing your positive review with all of us here. We are truly happy to know that your stay was so pleasant and I will transmit your comments to the different departments. I would like to inform you that...More

          Reviewed 20 January 2016 via mobile

          Amazing location.staff all ways friendly. This was our 4th visit to this hotel.It was very busy this year.so I think this is why our room wasn't cleaned every day.We left the hotel at 9am returning a 4am room not touched.4.30 pm knock at door from...More

          2  Thank darrensolo
          Response from Alejandro Cresp... D, Director General at Cleopatra Palace HotelResponded 25 January 2016

          Dear Guest, Thank you for taking time to share your short but positive review. I am very happy to know that you have enjoyed your stay with us and I would like to inform you that our cleaning service every day renews all the facilities...More

          Reviewed 19 January 2016

          This is an Excellent hotel with a great breakfast offering with lots of choice. Quiet pool area with reasonably priced food area. Sea-view rooms are worth the extra cost as the hotel is 25 metres from the beach. Friendly staff and very clean throughout.

          1  Thank Gilly5087
          Response from Alejandro Cresp... D, General Manager at Cleopatra Palace HotelResponded 20 January 2016

          Dear Gilly, Thank you for sharing your short but positive review. We are truly happy to know that you enjoyed your third visit with us and we can only say goodbye with the hope of welcome you soon again. Kinds regards,

          Reviewed 19 January 2016

          You can spedn a lot more and get a lot less ... Cleopatra Palace was a perfect choice. RIght on the beach front, the sandy part, with an awesome breakfast buffet and the price was great value. Call Julia PErez, she is awesome and will...More

          Thank flamingyak
          Response from Alejandro Cresp... D, General Manager at Cleopatra Palace HotelResponded 8 July 2016

          Dear Guest, Thank you very much for your short but positive review. We are truly happy to know that you enjoyed your stay with us and please do not hesitate to contact us for future bookings, we will be pleased to assist you. We look...More

          Reviewed 18 January 2016 via mobile

          Just had a week at this hotel and absolutely loved the location. The hotel itself is very big and other than checking in and out we never saw the reception area again. Rooms are not very big, beds and pillows weren't very comfortable and the...More

          Thank roxyLancashire
          Response from Alejandro Cresp... D, General Manager at Cleopatra Palace HotelResponded 20 January 2016

          Dear Guest, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been below your expectations. Regarding your comment about the rooms, we are...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Dry Cleaning
          • Banquet Room
          • Airport Transportation
          • Concierge
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$148 - US$384 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 On the Beach Hotel in Playa de las Americas
          • #6 Family Hotel in Playa de las Americas
          • #7 Spa Hotel in Playa de las Americas
          • #9 Romantic Hotel in Playa de las Americas
          • #11 Luxury Hotel in Playa de las Americas
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 431
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Expo Hoteles, Travelocity, Hotwire, TripOnline SA, Cancelon, Evoline ltd, Priceline, getaroom.com and HotelQuickly so you can book your Cleopatra Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Canary Islands >
          • Tenerife >
          • Playa de las Americas
          • Also Known As
          • Cleopatra Hotel Tenerife ,
          • Hotel Cleopatra Palace ,
          • Cleopatra Palace Tenerife ,
          • Cleopatra Palace Hotel Tenerife/Playa De Las Americas
          Add Photo Photos
          Traveller (1651)
          Room & Suite (422)
          Pool & Beach (242)
          Dining (135)
          Hotel & Grounds (1099)
          Bathroom (48)
          Family and Play Areas (7)
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          Questions & AnswersAsk a question
          Carol B
          So, just to let everyone who is planning on staying at Cleopatra Palace, as I have done for the past five years, I have written to the hotel - AND Expo Group on FOUR separate occasions about my one star stay in May, and to date, I've received NO response. Look at my reviews, I'm very generous where I stay and happy to comment on good service. My concerns re how we were treated in May have not been addres by CP or Expo and I for one, won't be treated this way. I've cancelled all future bookings and won't be returning. Good luck to all you travellers; I hope you don't encounter any problems at CP as they, and Expo Group tend to ignore you!
          22 June 2017|
          Answer
          Response from Alejandro Cresp... D | Property representative |
          Dear Carol, Thank you for sharing your comments. In Mare Nostrum Resort we respond to all and each communication from our Guests, be these emails, letters or other media like for example Tripadvisor. As you can see I have... More
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          Lucy S
          Hi, I was wondering how much it is to hire the fridge and kettle? Thankyou!
          21 June 2017|
          Answer Show all 6 answers
          Response from Alejandro Cresp... D | Property representative |
          Dear rita581, Thanks for contact us, The kettle is free , I suggest when you stay here at the hotel request it at the reception and as soon as possible you will have it available in your room. And the price for the fridge... More
          0
          Votes
          Lucy S
          Hi, I was wondering how much it is to hire the fridge and kettle? Thankyou!
          21 June 2017|
          Answer Show all 7 answers
          Response from Alejandro Cresp... D | Property representative |
          Dear rita581, Thanks for contact us, The kettle is free , I suggest when you stay here at the hotel request it at the reception and as soon as possible you will have it available in your room. And the price for the fridge... More
          0
          Votes
          Room Tips
          "Rooms to the back near beach as we were in 9333 which was right beside the Hard Rock with loud music till 2am"
          Read review
          "The rooms on the top floor have the largest and best balconies with dipping pools."
          Read review
          "3rd floor pool view"
          Read review
          "Go for a plunge pool room. It is a bit more money but the balcony is great and I think all of them get the..."
          Read review
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