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Grand Texan Hotel & Convention Center

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Traveller (27)
Room & Suite (27)
Pool & Beach (9)
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Overview
  • Excellent24%
  • Very good18%
  • Average16%
  • Poor15%
  • Terrible27%
1 week ago
“Baby needs a make over”
4 days ago
“Fantastic Staff & Facility”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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11 - 15 of 114 reviews
Reviewed 2 August 2017

Wife booked a room here to spend the night after driving from Austin all the way to Odessa to pick up our niece. The shower didn't work, the phone in the room didn't work (wasn't even anywhere near a jack). Needless to say she called...More

Thank Dale L
Reviewed 22 July 2017 via mobile

Do not stay there. Ice machine do not work, Wi-Fi doesn't work properly,microwave needs replaced, lights do not work was told that they did not have any bulbs to replace bad ones in bathroom, maintenance man said he would be back but did not, people...More

Thank jknigjt53
Response from Ted H, General Manager at Grand Texan Hotel & Convention CenterResponded 25 July 2017

Good Day, We appreciate the time taken to give us feedback from your stay and we value all insights. I am the new GM and have only been here 3 weeks, but, we are working on plans to make improvements in various areas of the...More

Reviewed 17 June 2017 via mobile

I have stayed at this motel for the last two years. Have always had some sort of issues there. But they were always resolved to where the kids all had fun. We usually have multiple rooms, except for this year, that god. This used to...More

Thank Tommy W
Response from Ted H, General Manager at Grand Texan Hotel & Convention CenterResponded 15 July 2017

Good Afternoon, I am the new GM for the hotel, and although I was not here when you stayed, I am here working to make improvements, and we value your insights. I would like to invite you back to stay with us, in August or...More

Reviewed 4 May 2017 via mobile

I should've went to a Hilton hotel. This hotel needs to update everything to the paint, carpet and website. The website says they offer shuttle service and free breakfast but that is not the case. I called to see when the last shuttle was and...More

Thank aprilclements2017
Reviewed 29 April 2017 via mobile

Took forever to check in, due to (Brittany) answering the phone and not asking the caller to hold. Then talking to supervisor about calls other calls (that were also complaints. When reserving rooms, Ask for inside rooms, was put outside. Was clear to see, when...More

Thank Tammy G
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$139 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$139 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (27)
Room & Suite (27)
Pool & Beach (9)
Dining (2)
Questions & Answers
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Room Tips
"Make sure reversations are correct. I personally went in to make my reservation and when I went to check in..."
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"Book a different hotel- there are no good rooms here"
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"Ask for a room with indoor entrance. The outside areas are well light but are old, dirty and could be creepy."
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"Do not stay in the rooms in the back part of the hotel. Not updated. Stay in the main area around the pool."
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