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We stayed at this hotel en route to Big Bend. We selected this hotel based on convenience to the freeway. Our reservation initially was for 2 rooms and was booked months in advance. Prior to our trip, I had to cancel one of the rooms....More
Thank Jamie O
Response from TXC21, General Manager at Comfort Inn & Suites MonahansResponded 1 week ago
While it was a pleasure having you here as our guest, your feedback regarding the billing and cancellation caught my attention. I am extremely sorry that you do not agree with our policies regarding the second guaranteed reservation you had and rest assured I...More
I've stayed here 3 times and I'm very comfortable. The people are always friendly and helpful and the check on process is quick. Very large room and an indoor pool and spa which is the main reason I stay here.
Attempted to address my concern with management regarding the fact that the staff had taken my cash payment for the room AND billed my card, but was told: a) it was just a hold that would be lifted; b) management was on a cruise and...More
This hotel has the potential of being something great. Unfortunately, the cleanliness and routine maitenance of the facility is lacking. Upon entering our room we found the room to be very hot and humid. Luckily the ac unit worked. The walls of our room were...More
Thank David H
Response from TXC21, Manager at Comfort Inn & Suites MonahansResponded 13 June 2016
We want to thank you for taking your time to write a review. It was good to hear that our front desk, Lisa, did an amazing job! It always makes us happy to hear that our friendly staff are always doing their best...More
The motel was clean and nice. Some cosmetic repair could be done around the air conditioner, but overall the room was fine. The daytime receptionist couldn't seem to find our Choice Hotel number (she put in the wrong phone number ) and seemed annoyed that...More
US$125 - US$231 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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