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Hampton Inn & Suites Mount Pleasant

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Hampton Inn & Suites Mount Pleasant
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442 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Lantana, Texas
Reviewed 6 days ago NEWvia mobile

Excellent place to stay in Mount Pleasant. Very accommodating for my family on recent trip with my Dad. Wouldn't stay anywhere else! Front desk folks are always helpful & pleasant. Good value for the price.

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Helpful?
Thank Virginia S
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, Virginia S! Thank you for choosing Hampton Inn and Suites during your recent trip to Mount Pleasant, Texas! I am so glad you enjoyed your stay with and we exceeded all your expectations! We try our best to provide exceptional customer service and make sure each and every guest is 100% happy with their stay! Thank you again for...

TExas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

After I ran into a surprise with my booking I thought I was up the creek without a paddle and the kids and my wife were fuming. One call to Debra at the front desk solved my problem. I am so grateful for this kind of service. It is great when people are patient and helpful and go the second...

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Helpful?
Thank ChrisVanGorder
About Hotel's Favourite Review
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, ChrisVanGorder! Thank you for choosing Hampton Inn and Suites during your recent visit to Mount Pleasant, Texas! I am so thrilled Debra was able to solve your problem! We always try to go the extra mile in exceeding our guest expectations! I am glad you were able to enjoy all of our amenities that our hotel has to offer...

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

Hotel provided a spacious and clean room. The bed was comfortable and the pillows were super soft. The bathroom had plenty of counter space, Neutrogena toiletries, and a shower with great water pressure. Breakfast had nice choices, but despite the fact that we were in the breakfast area 40 minutes before closing, the food was cold. There is a microwave...

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Helpful?
Thank cincykat
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, cincykat! Thank you for choosing Hampton Inn and Suites during your recent travels to Mount Pleasant, Texas! I am so thrilled that you enjoyed your recent stay with us with all of your wonderful compliments! I do apologize about the breakfast food being cold, I will be using this review as a training tool for my breakfast clerks during...

Cleveland, Ohio
Reviewed 2 weeks ago via mobile

This is a fairly new location, so the property is in really good shape. All of the employees have been very friendly and helpful. Typical (good) Hampton breakfast had eggs, cereal, oatmeal and waffles. Fitness center is a little sparse with 1 of each treadmill , bike and elliptical (no weights), but they do have access to a local gym....

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Helpful?
Thank DaveZ111
Reviewed 3 weeks ago via mobile

I would like to just brag up your staff at front desk Cass and Debra they greeted us like a queen and king ,thank you Hampton Inn Mt pleasant Texas. Very clean and luxury rooms we be glad to stay again. Tammy & Eugene Babinat

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Helpful?
Thank Tammy B
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, Tammy B! Thank you for choosing Hampton Inn and Suites by Hilton while traveling through beautiful Mount Pleasant, Texas! I am so glad we were able to exceed your expectations with "clean and luxury rooms"! We always try our best to make sure each and every guest is 100% happy as soon as they walk in the doors! Thank...

Lilburn, Georgia
Reviewed 3 weeks ago

The hotel is clean and well maintained. The staff is friendly and really work hard to make you comfortable. I would recommend this hotel to anyone with confidence. Good ol Texas friendliness and values comes out in these folks.

Review collected in partnership with Hampton
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Helpful?
Thank William G
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, William G! Thank you for choosing Hampton Inn and Suites during your recent travels to Mount Pleasant, Texas! I am so happy to see wonderful compliments about the staff and the hotel! We do pride ourselves in providing exceptional customer service with every guest that comes through our doors! Thank you again for your feedback and recommending us to...

Reviewed 3 weeks ago via mobile

I want to brag on Courtney Coleman for a minute! She is the sweetest, most helpful front desk lady I have ever encountered. From the moment I called to book the pool for my girls birthday party to the day of the party. She went above and beyond to help my daughter have the best day. I'll definitely be back...

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Thank Gracie H
Reviewed 3 weeks ago via mobile

Courteney was very helpful and one of the best clerks ive ever seen. We travel on business and stay at many places, because of her we will be back. When we asked for things they gave us more than enough of everything. The breakfast was delicious and was a wide variety.

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Thank Vivian B
Dallas, Texas
Reviewed 3 weeks ago

The hotel is very nice and the front desk agent Courtney made checking in very fast and easy and all with a very beautiful smile. The room was excellent and the complimentary appetizers at check in was great

Review collected in partnership with Hampton
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Helpful?
Thank Sherrie W
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, Sherrie W! Thank you for choosing Hampton Inn and Suites during your recent stay with us in Mount Pleasant, Texas! I am so glad you enjoyed our front desk clerk Courteney! We definitely strive to make sure each and every guest is 100% happy guaranteed! We are also pleased that you were able to enjoy our Manager's Reception featuring...

Blum, Texas
Reviewed 3 weeks ago via mobile

Courteney is a great front desk employee and does what she needs to to make the customers feel at home. She is a "people pleaser" and has excellent social skills. The Hampton has made a great choice for making her an employee, and without a shadow of a doubt one of the most pleasurable front desk attendants I've had the...

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Helpful?
Thank blakebrown2016
Cassy M, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello, blakebrown2016! Thank you for choosing Hampton Inn and Suites during your recent stay with us in Mount Pleasant, Texas! I am so glad you enjoyed your stay with us! Courteney does a fantastic job, she cares about guest satisfaction just as much as upper management does! She is an excellent asset to our team and we hope that she...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located between Dallas/Ft. Worth and Arkansas, the Hampton Inn & Suites Mount Pleasant hotel is set in the heart of the Lake Country and Forest Trails Region of Texas where you’ll find fantastic catfish and bass fishing. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 

Additional Information about Hampton Inn & Suites Mount Pleasant

Address: 2504 W Ferguson Rd, Mount Pleasant, TX 75455-2942
Region: United States > Texas > Mount Pleasant
Price Range: $132 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Mount Pleasant 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn & Suites Mount Pleasant Texas
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Mount Pleasant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a mini suite, it was roomy and very comfortable with mini kitchen. Very nice!”
 of 5 bubbles susancV9849NU, 1 Nov 2016 | Read review
“Our room was opposite the hwy with no outside noise”
 of 5 bubbles G4903IHmichaelm, 30 Oct 2016 | Read review
“We always ask for the top floor so there is no noise above us.”
 of 5 bubbles pata349, 28 Oct 2016 | Read review
“first floor suites are down the hall from the lobby and are conveneint and quiet”
 of 5 bubbles garysO1456SE, 18 Oct 2016 | Read review
“When I booked the room I requested to be away from elevators, stairs, vending machines and ice machines. All requests were met.”
 of 5 bubbles 686ritab, 5 Sep 2016 | Read review
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