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Candlewood Suites Mount Pleasant

59 reviews
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Traveller (5)
Room & Suite (18)
Dining (3)
Overview
  • Excellent51%
  • Very good25%
  • Average10%
  • Poor8%
  • Terrible6%
Travellers talk about
“full kitchen”(3 reviews)
“front desk”(8 reviews)
“parking lot”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (59)Write a Review
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1 - 5 of 59 reviews
Reviewed 25 July 2017

My family of 4 rated this room a 7..here’s why. Beds were only 2 full size beds. The carpets appeared to be outdated and dirty so they really need to be replaced. No breakfast but they do have a little “store” to purchase snacks with...More

Thank shellydehart
Response from IHGService, Guest Relations Manager at Candlewood Suites Mount PleasantResponded 9 August 2017

Hi shellydehart, Thank you for taking the time to tell us about your experience at Candlewood Suites MOUNT PLEASANT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the...More

Hotel's Favourite
Reviewed 23 February 2017

This appears to be a new property. Bedrooms and bathrooms are quite large. Lots of power outlets by the desk but not the bed stand. Nice recliner. Two things that really stand out are the TV channel selection and blazing fast internet connection; both wired...More

Thank iamJohnGalt2
Reviewed 19 July 2017 via mobile

Too many problems to discuss in detail. Register would not take our credit card, service hotline doesn't answer, first room-toilet leaks, second room -bathroom floods, no wifi, hair dryer broken. Staff doing the work best they can which is nothing. Most of the hotel guests...More

1  Thank Kwangduk
Response from IHGService, Guest Relations Manager at Candlewood Suites Mount PleasantResponded 2 August 2017

Hi Kwangduk, Thank you for your review of our hotel and for staying us. It is regrettable that your stay was marred by the bathroom facility and its amenities as well as the issues you had with your credit card. Let me assure your that...More

Reviewed 16 July 2017

We stayed in town at this hotel for two nights. We made reservations online and paid in full in advance. However, when we arrived at the hotel, we were told that the room we had requested with two double beds was not available and that...More

Thank okie179
Response from IHGService, Guest Relations Manager at Candlewood Suites Mount PleasantResponded 30 July 2017

Hello okie179! Thank you for letting us know about your experience and choosing to stay with us. It's good to know that our location worked well for your itinerary in the area. On the downside, I'm very sorry to learn that there were issues with...More

Reviewed 3 July 2017

I generally like Candlewood Suites, and, in many ways, this one was just fine. However, there is a big gap between the one we stayed at just a little further west and this one. For one thing, the staff was mostly absent. Every time I...More

1  Thank femaleboxer
Response from IHGService, Guest Relations Manager at Candlewood Suites Mount PleasantResponded 17 July 2017

Hi femaleboxer, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with you choosing our location for your travel needs, it is regrettable that the level of service rendered by some of our hotel staff members...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$71 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (5)
Room & Suite (18)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Make sure to request a non-smoking room if that is your preference"
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"stay on top floor if possible."
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"First floor rooms have high ceilings. A/C unit loud."
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"Get a top floor due to noise, not having a corporate rate may be expensive."
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