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Holiday Inn Express Hotel & Suites

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Traveller (6)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent71%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“omelet”(7 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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181 results
Traveller rating
123
39
9
5
5
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LanguageEnglish
123
39
9
5
5
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All reviewsomeletfront deskapplebee's restaurantfitness centergreat hotelcouple of nightsdrove straightdrive awaysmelled wonderfulrewards clubcinnamon rollsbiscuitscustomer serviceroom was clean and comfortablebaconpleasant surpriseking suite
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1 - 5 of 181 reviews
Reviewed 4 days ago

This hotel was a pleasant surprise. It is convenient to get to - right off the interstate with restaurants within walking distance. The room was clean. The bed was comfortable and had a selection of soft or firm pillows. The front desk was polite and...More

Thank Lester R
Hotel's Favourite
Reviewed 23 August 2017

I've stayed here several time over many years. I think my experience with them goes back over about 15-20 years and a couple of renovations. Our King Suite was very comfortable. I consider this motel a cut above many others in the HIE group. This...More

Thank Richard Z
Reviewed 3 weeks ago via mobile

This hotel desperately needs an update. Tiles in the bathroom were nasty and towels were dingy yellow. Our bathroom had only two half rolls of toilet paper! Guests should have new rolls. The breakfast was average but the staff was very friendly. I prefer prepackaged...More

Thank jerdz
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 1 week ago

Hi jerdz! It was our pleasure hosting your stay in Mount Pleasant, and thanks for sharing your thoughts! We are very particular in the service of our hotel staff, breakfast selections, and pet care. This is why we're very glad you noticed our efforts on...More

Reviewed 22 March 2018 via mobile

Such a friendly staff! Jessica was awesome and got us checked in very quickly. She also got us signed up for the reward program. The rooms are very cozy and I always get a great nights sleep in their beds!

Thank Courtney C
Reviewed 22 March 2018

I can't give a total five stars, on account of the mis-communication with the staff. i had made the reservation in the afternoon, but knew we were going to be around 2 in the morning checking in. we were coming from another state and drove...More

Thank Terina P
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 weeks ago

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our front desk failed to note the reservation of your late arrival. For some reason this reservation was changed by our internal system...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$89 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (6)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Amarsh2016
20 February 2017|
AnswerShow all 3 answers
Response from stoogeg3 | Reviewed this property |
Yes, they did.
1
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Room Tips
"Ask for a suite rather than a regular room. They are spacious and well-equipped."
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"No tip, we just prefer the bottom floor for convenience."
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"We had bottom floor--that was a good choice. Elevator at this hotel is very slow. Room was quiet."
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"During the summer, stay on the first floor. It's close to the floor."
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