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All reviewsomeletfront deskapplebee's restaurantfitness centergreat hotelcouple of nightsdrove straightdrive awaysmelled wonderfulrewards clubcinnamon rollsbiscuitscustomer serviceroom was clean and comfortablebaconpleasant surpriseking suite
This hotel was a pleasant surprise. It is convenient to get to - right off the interstate with restaurants within walking distance. The room was clean. The bed was comfortable and had a selection of soft or firm pillows. The front desk was polite and...More
I've stayed here several time over many years. I think my experience with them goes
back over about 15-20 years and a couple of renovations.
Our King Suite was very comfortable. I consider this motel a cut above many others in the HIE group.
This hotel desperately needs an update. Tiles in the bathroom were nasty and towels were dingy yellow. Our bathroom had only two half rolls of toilet paper! Guests should have new rolls. The breakfast was average but the staff was very friendly. I prefer prepackaged...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 1 week ago
It was our pleasure hosting your stay in Mount Pleasant, and thanks for sharing your thoughts!
We are very particular in the service of our hotel staff, breakfast selections, and pet care. This is why we're very glad you noticed our efforts on...More
Such a friendly staff! Jessica was awesome and got us checked in very quickly. She also got us signed up for the reward program. The rooms are very cozy and I always get a great nights sleep in their beds!
I can't give a total five stars, on account of the mis-communication with the staff. i had made the reservation in the afternoon, but knew we were going to be around 2 in the morning checking in. we were coming from another state and drove...More
Thank Terina P
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 weeks ago
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our front desk failed to note the reservation of your late arrival. For some reason this reservation was changed by our internal system...More