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Sleep Inn & Suites

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240 Reviews from our TripAdvisor Community

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Showing 234: English reviews
London, Canada
Reviewed 16 April 2015

We have stayed at this hotel many times on our way to Mexico from Canada. The hotel is spotless,beds are vey comfortable , the staff is excellent especially the young student with asthma she is a ten. the lady that looks after the enjoyable buffet breakfast is very friendly and keeps everything well maintained . The hotel is very good...

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Helpful?
Thank JandLcanada
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

JandLcanada, My staff and team would like to join me in thanking you for the review and taking the time to complete this survey. We are so glad you enjoyed our hotel and all the accommodations that we offer. We look forward to seeing you again soon! Sincerely, Stephanie S

Shreveport, Louisiana
Reviewed 8 April 2015

We researched motels for our five day stay in New Braunfels and decided on Sleep Inn. We were very happy we did! It was centrally located for our day trips to San Antonio, most Texas Hill Country towns, San Marcus, Gruene, etc. Two requirements we wanted were very clean rooms & comfortable beds. Sleep Inn had both, plus free parking,...

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Helpful?
1Thank sportcityfan
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

sportcityfan, We are so delighted that you enjoyed your stay with us! Let me take the time to say thank you from our staff and team for completing this review. We do try our best to accommodate our guests in every way possible and are so happy we were able to do so with you and your family! Please come...

Huntsville, Texas
Reviewed 7 April 2015

we stayed here apr 3 - apr 5 for a friends wedding at the milltown historic distric. we drove here from huntsville, tx which is about 3 hrs away and we had left our house around 8 and arrived in New Braunfels around noon and the hubby had called while we were driving if we could check in early. the...

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Helpful?
Thank Samantha Marie W
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Samantha Marie W, I would like to thank you for choosing us as your home away from home and for taking time to complete this survey. However, I do apologize for the safe fee and the room number said outloud. This is not a normal occurrance for us. Please know the guests room number is never suppose to be said...

Fredericksburg, Texas
Reviewed 29 March 2015

As a parent of athletic children that are on traveling sport teams, I have come to the realization that if I can get a decent hotel that includes breakfast for around $100 then it is worth it to save the extra driving, fuel, and meals on the road. This hotel fits the bill. It is clean and nice. The staff...

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Helpful?
1Thank Michael L
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Michael L, Thank you so much for choosing us as your home away from home for yourself and your team! We are so glad that you enjoyed our accommodations. We strive hard as a team to make each and every guest happy. Our complimentary hot breakfast is delicious! We hope to see you and your team again soon! Sincerely, Stephanie...

Darwin, Australia
Reviewed 21 March 2015

I was surprised at our front desk service given the glowing reviews previously written. Our clerk was not particularly rude but certainly wasn't amazing- she was quite short with us and made us (and others that I witnessed) almost feel guilty asking questions/arriving to check in and interrupting her TV time (in another area). Otherwise the hotel was comfortable, bathroom...

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Helpful?
1Thank Amy S
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Amy S, Our staff and team would like to thank you for choosing us for your stay here in New Braunfels, Texas! I would like to apologize about our front desk. Customer service is our number one priority and we will definitely take this into consideration to better serve our guests. I hope you will give us another chance next...

Bryan, Texas
Reviewed 19 March 2015

The hotel is basic, clean, quiet and comfortable. Nothing special, nothing bad. The breakfast is incredibly dull and the coffee is below average. It is, however, conveniently located to downtown and Gruene.

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Helpful?
Thank Conrad1903
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Conrad1903, I would like to thank you for taking the time to review our hotel. We as a team will take all points into consideration to better accommodate future guests. We hope you will give us another chance in the future. We do offer a hot Morning Medley Hot Breakfast! Which includes fresh waffles, sausage, scrambled eggs, hard boiled eggs,...

Austin, Texas
Reviewed 18 March 2015

This is probably one of my favorite hotels. Even when I work in San Antonio, I rather make the drive here just to sleep here. Reason being? The rooms are super clean. I have a weird mental thing that if I think a room isnt clean, I'll start itching myself. The internet speed is pretty decent: 4-5 Mbps download and...

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Helpful?
Thank Angie L
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Angie L, On behalf of our team and staff we would like to thank you for taking the time to complete this survey. We are so glad you enjoyed your stay as well as our amenities! We hope to see you again soon! Sincerely, Stephanie S Guest Services

McAllen
Reviewed 17 March 2015

I recently spent two nights at the Sleep Inn in New Braunfels. The lady at the front desk was very nice when we checked in. There was an issue in our bathroom and she moved us to another room immediately and even asked if we needed help moving. The beds were really comfortable and the breakfast was very nice as...

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Helpful?
Thank cruisequeenMcAllen
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

cruisequeenMcAllen, Our entire staff and myself are so delighted to hear that you enjoyed your stay with us so much! I am glad that our team members were able to assist you and do so in a kindly manner. We do expect great from our staff and they do deliver! We hope to see you again soon! Sincerely, Stephanie S...

Reviewed 11 March 2015 via mobile

I enjoyed my stay. The hotel and rooms smelled clean and fresh and the pillows were awesome. The AC worked well. Breakfast was pretty good and the wifi was fast enough to stream movies on my tablet. My only minor complaint would be that you could hear the people walking upstairs. Overall, I'd highly recommend it!

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Helpful?
Thank Laura H
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Laura H, On behalf of our team here at the Sleep Inn & Suites New Braunfels, we would like to thank you for your kind review. I will be sharing this information with our staff so that they may continue to better serve our guests. Thank you for taking the time to complete this survey. We look forward to seeing...

Reviewed 9 March 2015

Very clean quiet hotel. Breakfast choices were good and lady who runs breakfast service was friendly and does an excellent job. I saw her help a younger boy fix his plate and she was constantly refreshing food and cleaning. People at front desk were very friendly.

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Helpful?
Thank Shutthebackdoor
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Shutthebackdoor, On behalf of our staff and team we would like to thank you for filling out this survey and choosing us for your stay here in New Braunfels, Texas ! We are delighted that you enjoyed your stay and our friendly staff. I will share this good news with them and let our breakfast attendant surely know as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Gold Award Winning Sleep Inn & Suites of New Braunfels, TX. Located on IH-35, our hotel is located just minutes from Schlitterbahn Water Park, Gruene Hall, and shopping at the Prime, Tanger, and Premium Outlet Malls in nearby San Marcos. You will also find our hotel conveniently located near the Comal and Guadalupe Rivers, Natural Bridge Caverns and Wildlife Ranch, and Canyon Lake. Experience top San Antonio attractions such as the Alamo, the Riverwalk, Sea World, and Six Flags Fiesta Texas within a short drive from our hotel. Our 100% smoke-free property features family friendly amenities like an outdoor swimming pool and hot tub, complimentary Morning Medley® HOT breakfast, free Internet access, and spacious guestrooms and suites that let you stretch out and relax. Our modern guestrooms and suites feature useful amenities such as a spacious work desk, refrigerators, microwaves, and LCD TV. Stay connected with our free WIFI or business center, or take a retreat from your busy work day in our fitness center. Dream Better Here® at the Sleep Inn & Suites in New Braunfels! ... more   less 

Additional Information about Sleep Inn & Suites

Address: 1477 North I-35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $104 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Hotel Style:
#1 Romantic Hotel in New Braunfels
#2 Spa Hotel in New Braunfels
#6 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
1 question
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Hammond, Louisiana
over a year ago

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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for a suite.”
  • Don't leave the coffee table where it is - espeially when sleeping!
  • Don't watch TV from desk.
  • Don't try to watch TV from the couch.
 of 5 bubbles cowsrplano, 4 Jan 2017 | Read review
“You can hear people in the pool at night, so go for a room away from the swimming area.”
 of 5 bubbles rebeccacharlene, 30 Dec 2016 | Read review
“For a quiet, restful night, ask for a room on the third floor away from the highway.”
 of 5 bubbles JustWatson, 30 Sep 2016 | Read review
“Ask if they have Showtime etc.”
 of 5 bubbles darryloxford, 29 Jun 2016 | Read review
“Best rooms on the north end, exit door close but not much noise, A/C is cold!”
 of 5 bubbles cawmktg, 24 Apr 2016 | Read review
5 of 5