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Sleep Inn & Suites

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235 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Kingsland, Texas, United States
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 December 2014

Excellent stay started with a very nice front desk person who gave us an unsolicited perk. Very nice touch. Room was spacious, clean, and comfortable. Breakfast was good, and well looked after to make sure everything was getting refilled. One of our kids accidentally made a bit of a mess in the room and they didn't blink an eye when... More 

Helpful?
1 Thank Lance P
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Lance P, I am so happy to hear that you and your family enjoyed your stay here with us. Thank you for completing the review. As a team here at the Sleep Inn & Suites, we do our best to make sure your stay is the finest it could possibly be. Our job is to make it a good memorable... More 

East Wenatchee, Washington
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 November 2014

Great room on 3rd floor as I recall-----very quiet. Breakfast was good---dedicated room. I preferred this hotel to the Comfort Suites located nearby. Weekend rates quite a jump for either----book on-line if possible.

Helpful?
Thank Richard E
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Richard E, Thank you for your great feedback of our hotel. I truly appreciate your kind words about our hotel! Also, you may book with us directly by calling us at the hotel or booking at choicehotels.com--either way you are ensured to get the best possible value in town! I hope to see you on your next visit to New... More 

Hammonton, New Jersey
Level Contributor
4 reviews
4 hotel reviews
Reviewed 12 November 2014

First time staying at a Sleep Inn. We arrived at the hotel in the evening after a long airplane ride. I normally check the hotel room very good, but being so tired from the travel that day, I did not check the beds. We woke up the next morning and noticed several stains on the sheets and one blanket. After... More 

Helpful?
Thank Lisa6871
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of our hotel. Guest feedback helps us determine what we are doing right and what we could improve upon. I truly apologize about the incident you encountered at our hotel, and this type of incident are not typical of our hotel. I have spoken with our entire housekeeping staff to ensure issues such as this... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2014

Hotel appeared clean. I enjoyed the breakfast. The bed was comfortable but the pillows were half the length of regular pillows, like throw pillows. I thought that was weird. But overall good. The bathroom was also clean. We stayed by the stairwell but it was still quiet.

Helpful?
1 Thank Natalie B
Gretna, Louisiana
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 November 2014

This place was nice. A little on the expensive side when u consider that u r only sleeping here. But it was clean and pleasant. Their wi-fi was a bit troublesome - several mainstream websites were blocked. No complaints.

Helpful?
Thank r0sie1977
Montgomery, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2014

We have stayed in this Sleep Inn several times. The hotel rooms are clean, comfortable, and quiet. The hotel is convenient to I-35 and New Braunfels/Gruene. The staff is wonderful. If you have any problems at all, give them and call and they'll make it right. And if you like to take the stairs rather than the elevator, go ahead!... More 

Helpful?
Thank Peggy F
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of our hotel! It speaks volumes when say you have chosen our hotel on several of your trips to New Braunfels! I will share your comments with our staff--I know they will be happy to hear that their hard work is truly appreciated! Again, thank you for your kind words and see you on your... More 

Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2014

I hesitantly made the reservation since I've never stayed here and the price was too good to be true. I am so glad we chose this one. It's very clean and the staff is extremely friendly and helpful with anything you might need. The rooms were nice and roomy and the beds were comfortable. Hot breakfast was great with a... More 

Helpful?
Thank Debbie C
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

I truly appreciate your review of the Sleep Inn & Suites of New Braunfels! I am happy that you chose us too! Honestly, our entire staff works very hard to make sure that each and every guest that comes to our hotel has exactly the same experience that you did. Our philosophy is to provide the same or higher level... More 

Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 October 2014 via mobile

We booked a couple of nights at this hotel & were so impressed that we decided to stay an extra night. This place is CLEAN! The staff are very friendly & helpful. The beds are comfortable & the rooms a good size. Our room is quiet & the pool & outside areas are very well taken care of. Breakfast is... More 

Helpful?
1 Thank Louise L
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for glowing review of our hotel! I appreciate the kind words that you have said about our hotel and staff. It is always a pleasure to hear from our guests about their experience with us. I truly hope that you come visit us again during your next trip to New Braunfels! Sincerely, Nitin Bhakta General Manager More 

Dallas, Texas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2014 via mobile

Great stay, great price. They were even able to accommodate my handicapped grandmother even though I forgot to put it on the reservation and were nice about it. Enjoyed our short, pleasant stay! I would stay in this chain again based on my experience here.

Helpful?
Thank MEVV
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

MEVV, I want to thank you for taking the time to review our hotel! I am happy to hear that we were able to fulfill your requests, and that you found our hotel to be of good value! Again, thank you and I hope to see you on your next visit to New Braunfels! Sincerely, Nitin Bhakta General Manager More 

Northern Ireland, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 September 2014

Stayed here after a really bad experience with the cleanliness of hotel in Kerrville stayed 9th & 10th September. I haven't stayed at a Sleep Inn for a number of years. The young woman at reception was extremely friendly and helpful when checking us in, as was the other receptionist. The hotel manager should be grateful that they have employees... More 

Helpful?
3 Thank Rae3332014
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for the review. I’m very happy that you enjoyed your stay with us so much! I will share your feedback with our entire staff; I know will they will be delighted to hear the great things you had to say about them and their efforts. We all look forward to having you back next time your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Gold Award Winning Sleep Inn & Suites of New Braunfels, TX. Located on IH-35, our hotel is located just minutes from Schlitterbahn Water Park, Gruene Hall, and shopping at the Prime, Tanger, and Premium Outlet Malls in nearby San Marcos. You will also find our hotel conveniently located near the Comal and Guadalupe Rivers, Natural Bridge Caverns and Wildlife Ranch, and Canyon Lake. Experience top San Antonio attractions such as the Alamo, the Riverwalk, Sea World, and Six Flags Fiesta Texas within a short drive from our hotel. Our 100% smoke-free property features family friendly amenities like an outdoor swimming pool and hot tub, complimentary Morning Medley® HOT breakfast, free Internet access, and spacious guestrooms and suites that let you stretch out and relax. Our modern guestrooms and suites feature useful amenities such as a spacious work desk, refrigerators, microwaves, and LCD TV. Stay connected with our free WIFI or business center, or take a retreat from your busy work day in our fitness center. Dream Better Here® at the Sleep Inn & Suites in New Braunfels! ... more   less 

Additional Information about Sleep Inn & Suites

Address: 1477 North I-35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $88 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Odigeo, Travelocity, Priceline and Choice Hotels so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Hotel Style:
#1 Romantic Hotel in New Braunfels
#2 Spa Hotel in New Braunfels
#3 Best Value Hotel in New Braunfels
#6 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
1 question
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Hammond, Louisiana
over a year ago

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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet, restful night, ask for a room on the third floor away from the highway.”
 of 5 bubbles JustWatson, 30 Sep 2016 | Read review
“Ask if they have Showtime etc.”
 of 5 bubbles darryloxford, 29 Jun 2016 | Read review
“Best rooms on the north end, exit door close but not much noise, A/C is cold!”
 of 5 bubbles cawmktg, 24 Apr 2016 | Read review
“Accesibiltiy for wheelchairs is very good. Door to bathroom is extra wide and very helpful”
 of 5 bubbles Mimom91929, 20 Apr 2016 | Read review
“We had south rooms but since motel sits east-west and at right angle to road, with another motel between, all rooms should be quiet.”
 of 5 bubbles 330kayt, 20 Jan 2016 | Read review
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