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Fairfield Inn & Suites by Marriott New Braunfels

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Traveller (14)
Room & Suite (14)
Dining (3)
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Overview
  • Excellent49%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(42 reviews)
“great smile”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
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Offers from Fairfield Inn & Suites by Marriott New Braunfels
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Offers from Fairfield Inn & Suites by Marriott New Braunfels
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (250)
There are newer reviews for Fairfield Inn & Suites by Marriott New Braunfels
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All reviewsfront deskmarriott rewardsgreat smilewafflesroom was cleanrooms are nicegreat place to staywould stay againsan marcosstayed here for one nightdesk stafffree breakfastindoor poolice machinenice breakfastfitness centertop floor
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11 - 15 of 246 reviews
Reviewed December 29, 2017

We were in town for a wedding and chose to stay at this Fairfield because it was convenient. The staff was very friendly, helpful, and polite. Our room was extremely nice. The bed and everything about the room was comfortable.More

Thank jajenkins4
Response from Cynthia V, Assistant General Manager at Fairfield Inn & Suites by Marriott New BraunfelsResponded December 31, 2017

jajenkins4, Thank you for your detailed response. Your comfort and happiness are top goals for us to acheive for all of our guests here at the Fairfield Inn & Suites New Braunfels. We hope that we were an integral part of your holiday experience and...More

Reviewed December 29, 2017 via mobile

A newer facility with the expected rooms and amenities, our room, however, had issues starting with AC that wouldn't cool and an uncomfortable bed that was too firm for us. The room above us had children jumping on the bed and floor and slamming doors...More

Thank Ralph P
Response from Cynthia V, Assistant General Manager at Fairfield Inn & Suites by Marriott New BraunfelsResponded December 31, 2017

Ralph, Thank you for taking the time to reach out to us to let us know about your stay. I want to apologize for not being able to exceed your expectations. I can understand how frustrated you may be due to the inconveniences you experienced....More

Reviewed December 16, 2017

We came to New Braunfels for a tournament and stayed here for a weekend; the hotel is family friendly and clean. Bonuses include an indoor pool, which, although small, was clean and well maintained. The fitness center was equipped with 2 treadmills, one elliptical, and...More

Thank Kim6-2014
Response from Cynthia V, Assistant General Manager at Fairfield Inn & Suites by Marriott New BraunfelsResponded December 21, 2017

Dear Kim6-2014, We truly appreciate your feedback regarding your most recent stay at the Fairfield Inn & Suites New Braunfels. I am glad to hear that you enjoyed the hotel amenities, our staff and the hotel cleanliness. We understand the importance of having a home...More

Reviewed December 16, 2017 via mobile

A pretty nice hotel. It is right off the highway, but the road noise isn’t too bad. Rooms are nice with a decent sized bathroom. Clean and everything works. Good service. Fitness center and indoor pool are small but nice. Breakfast in the morning.More

1  Thank Michael Y
Response from Cynthia V, Assistant General Manager at Fairfield Inn & Suites by Marriott New BraunfelsResponded December 21, 2017

Michael, Thank you for giving us feedback regarding your last stay with us. At the Fairfield Inn & Suites New Braunfels, we strive to serve our guests with thoroughness and care. We also want to make sure our guests have what they need to be...More

Reviewed December 13, 2017

I want to recognize Kevin Islam, Arman Saenz and Megan at the front desk, I have been staying at the Marriott from September through December every 2 weeks. They have made my stay in New Braunfels wonderful. They always greet me when I arrive and...More

Thank eadelagarza83
Response from Cynthia V, Assistant General Manager at Fairfield Inn & Suites by Marriott New BraunfelsResponded December 21, 2017

Mr. De La Garza, Thank you for taking the time to reflect on your recent stays with us. We are glad to know that we can provide you the amenities needed to be comfortable when you are here for extended periods of time. As you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in New Braunfels
#4 Family Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in New Braunfels
#4 Family Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (14)
Dining (3)
Pool & Beach (1)
Questions & Answers
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claugoertz
April 8, 2018|
Answer
Response from Sue B | Reviewed this property |
I’ve never seen any there. Residence inn in north central San Antonio does
0
Votes
shardaybartie
July 2, 2016|
AnswerShow all 2 answers
Response from Cooperton | Reviewed this property |
Too far to walk but an easy drive.
0
Votes
austinwingsfan
July 17, 2015|
Answer
Response from Cynthia V | Property representative |
yes, we have an elevator.
0
Votes
Room Tips
"Even numbered rooms are quieter."
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"First floor across from dining are the only loud rooms, all others very quiet, especially 3rd floor."
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"Excellent location off of I-35."
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"Request a room towards the back away from the frontage road and freeway"
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