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Baymont Inn & Suites New Braunfels

CancelonUS$72*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$142*
US$72*
Great Deal
US$75*
US$75*
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Baymont Inn & Suites New Braunfels
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333 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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Reviewed yesterday NEWvia mobile

I wouldn't give this place a one but the numbers didn't minus. BLACK MOLD!, water stains, exposed wires in ceiling!!, filthy carpets! Never again! Then when I got there I order two queens and they charged me $40 because we had four people not two! If I would have seen the room first I would have gotten another hotel but...

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Helpful?
Thank Jody Justice B
La Vernia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Friendly, helpful staff willing to go the extra mile. Rooms were clean and spacious and very quiet. The internet was fast and reliable, just frustrating that the password had to be re-entered every time you logged on. The sofa was pretty warn, but the springs were still OK. The breakfast was good - nothing fancy, but plenty of choices.

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Helpful?
Thank Anne K
About Hotel's Favourite Review
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

Thank you for staying with us, and the very kind words! We hope you choose us when your in New Braunfels again!

United States
Reviewed 2 days ago NEW

The staff is really nice from check in to check out. Did not care for the low selections choices for breakfast. The wifi was spotty. It would w ork fine then it would stop. I slept well nonetheless. The carpet was ripped at the door in front of my room. That can be a safety hazard.

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Helpful?
Thank A-Solivagant-Flaneur
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We are glad you enjoyed your stay, and will definitely look into the issues stated. We are glad for your visit with us, and hope you will come again soon.

Reviewed 3 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank sjhinojosa
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

New Braunfels, Texas
Reviewed 4 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 518carmenh
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

Reviewed 1 week ago

owners are great people and they are all times on the premises, but the fact is they are trying to do every thing themselves in order to safe money, rooms need a lot care, I had roaches on the restrooms, cleaning people I belive are friends or relatives of the owners, rooms are not cleaned or stocked as it should.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank jpulex
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We are thankful for the kind words, and will address anything you have mentioned. We are glad for your stay with us, and hope you'll come back to stay with us.

New Braunfels, Texas
Reviewed 1 week ago

We stayed one night in a double queen room. When we got there, the desk clerk didn't know how to manage the computer, and the manager was very condescending to her. It took a very long time to check in. When we got to our room, it was 90 degrees and humid outside, but the air conditioner was not on,...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank W2095WKsallym
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We did have a few issues this weekend with our elevator, and ice machines. The elevator has been repaired, and we are scheduled to have the ice machines repaired. The workout gear doesn't get much use, so the repairs are on way now. It is strange that your A/C wasn't working properly, but we will be looking at all of...

Reviewed 1 week ago via mobile

We have stayed here the last three years for a reunion and each year it had gotten worse and worse. Staff is very nice, building is old and run down. Elevator broken, no locks on downstairs public bathrooms by pool, room smelled must, hair dryer broken. Not worth the price we paid, we won't be going back!

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Helpful?
Thank SowderS
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We apologize for any inconvenience faced, but will look into any issues mentioned. Thank you for your advice, as we are always improving ourselves. Hope you'll come back.

Austin, TX
Reviewed 1 week ago

I have stayed at this Baymont 2x. And I really wanted to have a better experience the 2nd time but unfortunately, that was not the case. The people at the front desk were very, very nice and helpful so I wanted to enjoy my stay. But there were too many issues with the room. The internet didn't work this time,...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Matt M
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We guarantee that all our bedding is always washed after every stay, every pillowcase, every fitted sheet, every blanket, every towel, every time. We apologize for any issue you had to deal with, but we are thankful for your advice.

Nashville, TN
Reviewed 2 weeks ago

We've stayed here over the years and keep coming back because although it's basic, it's clean and the front desk is nice. It's also walking distance to restaurants including Taco Cabana (yum!). But this time is felt different. Some of my reservations (from Hotels.com) couldn't be located and everything seemed complicated. The rooms weren't as fresh and it was weird...

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Helpful?
Thank Molly66
spatel712, Front Office Manager at Baymont Inn & Suites New Braunfels, responded to this review

We apologize for any inconvenience, and thank you for any advice you could give us! We hope to see you again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Baymont Inn & Suites New Braunfels

Address: 979 N Interstate 35, New Braunfels, TX 78130-3782
Region: United States > Texas > New Braunfels
Price Range: $89 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites New Braunfels 2.5*
Number of rooms: 61
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites New Braunfels staff and other travellers.
2 questions
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9 months ago
9 months ago

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Questions? Get answers from Baymont Inn & Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms are close to a club with loud music. You want to avoid that”
Molly66, 10 May 2017 | Read review
“Second floor, further from the elevator so you don't hear the DING.”
AnneK612, 26 Apr 2017 | Read review
“the hotel is on the SOUTH side of I-35 NOT the NORTH”
264geris, 12 Feb 2017 | Read review
“Go somewhere elsew!”
893ricl, 1 Nov 2016 | Read review
“use ANOTHER hotel”
439SATISFIED, 3 Oct 2016 | Read review
5 of 5
Cancelon
US$72* /night
View Deal
Booking.comUS$75
Hotels.comUS$75
AMOMAUS$142
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*Disclaimer
Prices are for 1 room, 2 adults
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