Travelodge

Travelodge

Worst hotel I have ever paid for this hotel is disgusting and the people are rude even the owner
Traveller (20)
LOOKS LIKE DOG PEE ALL OVER CARPET.
Room & Suite (6)
"Kitchen" sink
Dining (5)

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About

2.0
#32 of 34 hotels in New Braunfels
3.4 of 5 bubbles
Location
2.5 of 5 bubbles
Cleanliness
2.6 of 5 bubbles
Service
2.4 of 5 bubbles
Value
*Free Local Calls *Outdoor Pool *25 " Cable TV with HBO *Close to Restaurants & Shopping
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
BBQ facilities
Non-smoking hotel
24-hour front desk
Laundry service
Parking
Wifi
Outdoor pool
Sun terrace
Self-serve laundry
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
1.5 of 5 stars
HOTEL STYLE
Budget

Location

375 S State Highway 46, New Braunfels, TX 78130
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
San Antonio Intl Airport
41.1 km
See all flights
Austin-Bergstrom Intl Airport
68.6 km
See all flights
99Reviews0Q+A7Room tips
Traveller rating
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Detailed Reviews
ssharp235969 wrote a review Oct 2021
San Angelo, Texas
1.0 of 5 bubbles
This hotel falsely advertised continental breakfast which was one of the only reasons I booked here. Rooms were grimey, bathroom was deteriorating and dingy, door had a badly replaced lock. We were unaware our room was an adjoining room and had to lock that door upon arrival. Walls are paper thin and there are lots of working men who stay up late drinking in the parking lot after their shift? Overall terrible experience. Do not recommend.
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Review collected in partnership with this hotel
Date of stay: September 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Oct 4, 2021
Dear ssharp235969, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did especially with the breakfast and the condition of the hotel. We have briefed our staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gina M wrote a review Jun 2023
1.0 of 5 bubbles
We paid for two nights and when we got into the room my daughter laid on the bed and started screaming Mom there are roaches on the ceiling! Around the same time my friend came out of the bathroom saying there are roaches in here. We grabbed our bags not wanting the roaches to get into our belongings and come home with us and went straight to the office. We were told he couldn't do a refund. We were there for not more than 10 minutes. We had to book a room elsewhere which was another 400.00. We went to talk to the manager the next morning and he refused to give us a refund. Totally ruined our vacation due to having to pay for a room we didn't stay in. I cant believe Wyndham would put their name on the insanitary and unsafe property.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Jun 30, 2023
Dear ginamY6142FT, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We have a very reputed nationwide company that maintains our facility for any pest control issues. Please know, that your description of your stay is highly unusual and does not represent the high standards we aim to achieve as our hotel does not have roaches, and rooms are being inspected regularly. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bpitts541429 wrote a review Jul 2021
2.0 of 5 bubbles
This was not a good experience. Do not recommend. Was overpriced. Person at check-in was not friendly and seemed to care less if we were there. People in pool were very loud and acting very lewd and inappropriate. Morning of departure cleaning lady was cussing very loudly right outside the room
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Review collected in partnership with this hotel
Date of stay: July 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Jul 14, 2021
Dear bpitts541429, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. We would like you to know that guest satisfaction is of extreme importance to us and steps shall be taken to improve everything on priority and to ensure no other guest will experience the same. In regards to the front desk staff, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
j260boydstun wrote a review Nov 2022
Fort Worth, Texas
2.0 of 5 bubbles
Very dated, accessible only through the La Quinta parking lot next door; not many rooms filled (none in the other buildings across the parking lot). Floor on the second floor room was uneven, balcony was dead bolted (no key) and chained, overlooked the back wall of the La Quinta next door. PASS this one by.
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Review collected in partnership with this hotel
Date of stay: October 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Nov 10, 2022
Dear j260boydstun, Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly maintained according to the high standards of our maintenance staff. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. We assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
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C A wrote a review Oct 2023
1.0 of 5 bubbles
This place is the worst hotel I ever stayed on 40 plus years I have been traveling. Room conditions were terrible as it looks like someone had forced doors, pealed off paint and old carpet in really bad shape. Bathroom shower and sink faucets were old and lacked maintenance. There was mold around the toilet and as others indicated real big roaches. On top of closet there was an attic access and I noticed rat poop.

Please avoid this place at all cost
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Avoid this place!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Oct 31, 2023
Dear CA, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the condition of your room, bathroom, sink, these maintenance mishaps and the mold issues and to assure you that this inconvenience has been addressed. We have raised this concern to our maintenance manager for immediate action. Fortunately, the pest control experts that we employed to complete the thorough inspection following your complaint discovered no evidence of roaches or rats in any of our rooms. However, each room was still treated with a pest heater for precaution. I hope you will find your expectations to be far surpassed during your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberly_wormley wrote a review Jul 6
Austin, Texas
1.0 of 5 bubbles
The staff was not helpful, rude and very combative. The breakfast consisted of milk, sitting out in a pitcher for however long and rotten orange juice in the dispenser. When I tried to contact the front desk, the hotel staff was 50% away from the front desk. If I could rate a negative number for the overall experience for this hotel, I, definitely, would.
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Review collected in partnership with this hotel
Date of stay: June 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded 1 week ago
Hi Kimberly_wormley, Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had during your stay. We are deeply concerned to hear about the issues you encountered with our staff. Providing excellent customer service is a top priority for us, and your description of the staff being unhelpful, rude, and combative is unacceptable. We will address this matter immediately with our team to ensure it does not happen again. Your comments regarding the breakfast offerings are also very concerning. The situation you described with the milk and rotten orange juice is far from our standards. We will be reviewing our breakfast procedures to prevent such occurrences in the future. We also apologize for the difficulty you had in contacting the front desk. Your feedback is invaluable, and we will work on improving our availability and responsiveness. We hope to have the opportunity to regain your trust and provide you with a much-improved experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sbezde220342 wrote a review Aug 2021
Richmond, Texas
2.0 of 5 bubbles
Cancelled our visit 3 weeks in advance but kept getting bounced back and forth between Booking.com and Travelodge. The desk manager at Travelodge said he just needed to hear from Booking.com and Booking.com kept telling me they could get no response from Travelodge. Very frustrating and expensive lesson.
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Review collected in partnership with this hotel
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Aug 27, 2021
Dear sbezde220342, We are truly sorry that we never had the chance to host you as well as the inconvenience you experienced with your reservation. Unfortunately, we can not do much about the booking made thru third-party sites and encourage guests to always contact us directly for the best rate and flexibility. Again, we are sorry for the frustration, and we hope you are feeling better. Please come visit us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spayne923638 wrote a review Jun 2023
2.0 of 5 bubbles
Good location as it is close to everything but expensive considering the issues we had. Manager was nice about the problems but when I go on vacation, I don't want to clean toilets etc. No coffee pot in the room either.
Read more
Review collected in partnership with this hotel
Date of stay: June 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Jun 17, 2023
Dear spayne923638, Thank you for providing us with feedback from your recent stay. It's great to hear that our location was convenient, however, I do regret that you experienced several shortcomings during your stay, especially with the condition of the hotel, your room, and the cleanliness. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda L wrote a review Jun 2023
San Antonio, Texas
3.0 of 5 bubbles
They need to fix the lighting in room 116. Only 2 lamps work. The light over the vanity in the bathroom was out when I was here last week and is still out, in addition to one of the lamps in the room. I know this is a budget motel and you get what you pay for, but I would expect sufficient lighting.
Read more
Date of stay: June 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Jun 15, 2023
Dear lindaIU8052NJ, We appreciate you taking the time to share your feedback after your recent stay with us. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. It would be wonderful to see you again so we can make sure you enjoy the excellent visit you deserve.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
silviap472023 wrote a review Jul 2023
Brownsville, Texas
4.0 of 5 bubbles
Place was clean and reasonable. Had no problems during my stay and it was close to a lot of shopping centers and Bucees. Also very close to other small towns around the area. A very centralized location if you want to visit Wimberly or Gruene and the river amenities.
Read more
Review collected in partnership with this hotel
Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Travelodge
Responded Jul 6, 2023
Hi silvia472023, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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No results found.Try changing or clearing your search to read questions and answers.
C A wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"Avoid this place!!!"
Read full review
dianec333 wrote a tip Mar 2017
texas8 contributions10 helpful votes
1.0 of 5 bubbles
"wifi not working."
Read full review
jen850 wrote a tip Oct 2016
Cedar Park, Texas97 contributions40 helpful votes
2.0 of 5 bubbles
"Make sure you specify "non-smoking" room if that's what you prefer."
Read full review
Jay L wrote a tip Jul 2015
1 contribution4 helpful votes
1.0 of 5 bubbles
"Highly not recommended"
Read full review
Lisa C wrote a tip Jul 2015
Kennedale, Texas1 contribution
4.0 of 5 bubbles
"Book in advance to get a better rate"
Read full review
Not the right property for you?
There are more places to choose from in the New Braunfels area.
PRICE RANGE
C$97 - C$141 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Americas Best Value Inn & Suites
LOCATION
United StatesTexasNew Braunfels
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travelodge - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Travelodge
Which popular attractions are close to Travelodge?
Nearby attractions include New Braunfels Conservation Society (1.1 km), Freaky Findz (1.0 km), and Tobacco Haus Cigar Lounge & Bar (1.0 km).
What are some of the property amenities at Travelodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Travelodge?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Travelodge?
Yes, free parking is available to guests.
What are some restaurants close to Travelodge?
Conveniently located restaurants include Fork & Spoon, Bosses Pizza, and La Cosecha Mexican Table.
Are there opportunities to exercise at Travelodge?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Travelodge?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Travelodge?
Many travellers enjoy visiting Gruene Historic District (4.5 km), Sophienburg Museum (3.1 km), and New Braunfels Conservation Society (1.1 km).
Is Travelodge accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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