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Candlewood Suites New Braunfels

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Candlewood Suites New Braunfels
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 2 weeks ago via mobile

First and foremost a warning, be , absolutely sure you're on their website because I called and got transferred to some fake third party thing where I was overcharged and they refused to refund my money. Finally after many threats we were able to change our date. That being said when we arrived the hotel was nicer than I expected,...

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Thank Randy T
Albuquerque, New Mexico
Reviewed 3 weeks ago

I stayed at the Candlewood Suite for one night in fall of 2015 during vacation. Enjoyed it so much that I booked for three nights in November 2016. The rooms are large, clean, and well-appointed. We stayed in another chain for one night during the same vacation and we missed all of the space we had at Candlewood. The hotel...

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Thank tsw2000
Reviewed 4 October 2016 via mobile

Stayed here for 3 weeks waiting on a visa with my husband and dog. The location is great. Near to lots of restaurants and other places. The staff is super. Friendly, professional and always ready to help you. The room was quiet, clean and equipped to let you prepare easily breakfast and lunch. Nice weight room and free laundry facilities....

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Thank bgunited2
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Your four-legged family member is always welcome here. We try our absolute best and our staff takes great pride in prepairing guest rooms. We truly value your feedback. Thank you for staying with us so long, we hope your...

Reviewed 21 September 2016 via mobile

Set Ina very nice area.... Outdoor pool for fun outdoors. It's very much an at experience. They have a cupboard room with just about anything you may need..they also have a workout room and offer self serving laundry.

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Thank vanessa l
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We take grerat pride in our property and the service we offer. It is nice to hear that you enjoyed the fitness center during your stay. Please, come back and visit us soon. Sincerely, Kelly H. Director of Sales

Orlando, Florida
Reviewed 27 July 2016

We have been traveling to New Braunfels for almost a decade. We've stayed at several locations but felt the need to find a new place. The full size refrigerator and freezer was a selling point for us. The room was a nice size and kept a cool temperature despite it being over 100 degrees outside. The person who checked us...

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Helpful?
Thank JoeHeg758
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We try our absolute best and our staff takes great pride in prepairing guest rooms. We truly value your feedback. We hope you will visit us again. Sincerely, Kelly H. Director of Sales

Waco, Texas
Reviewed 26 July 2016

We stayed at Candlewood because they are pet friendly and we had our 45 lbs dog with us. The hotel was packed, so I was somewhat concerned about it being quite enough for me to sleep, and the noise bothering the dog. The staff was very friendly, even giving my dog a treat when I returned from walking her. The...

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Thank Tex991
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Your four-legged family member is always welcome here. We try our absolute best and our staff takes great pride in prepairing guest rooms. We truly value your feedback. We hope you will visit us again. Sincerely, Kelly H. Director...

Houston, Texas
Reviewed 8 July 2016

This property is in really good condition and fairly new. The Manager told me it was built in 2013 or 2014? It is on the feeder road, so it is easy to get on I-35 southbound. My room was in excellent condition. I used the "CUPBOARD" for the first time and found the prices of the items to be reasonable....

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Thank Chris S
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We try our absolute best and our staff takes great pride in prepairing guest rooms. We truly value your feedback. We look forward to the next opportunity to have you stay with us. Sincerely, Kelly H. Director of Sales

A TripAdvisor Member
1 review
Reviewed 5 July 2016 via mobile

From the moment we walked in we were greeted my friendly staff. We were a bit early for check in but were helped and got a room right away. The rooms are perfect. The kitchen came fully stock with plates, silverware and glassware and even Tupperware! We have had a wonderful stay!

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Thank A TripAdvisor Member
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We try our absolute best and our staff takes great pride in prepairing guest rooms. We truly value your feedback. We hope you will visit us again. Sincerely, Kelly H. Director of Sales

Reviewed 25 June 2016 via mobile

It's always great to encounter such accommodating hotel staff. They greeted us and our furry friends. I would definitely stay here again. The only thing I didn't love was there was no hot breakfast. That's not enough to deduct a star. If you are in NB, stay here and float the Comal the next morning.

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Thank bluekym
VINAY P, Director of Sales at Candlewood Suites New Braunfels, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. As always, your four-legged family members are always welcome. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kelly H. Director of Sales

Tomball, Texas
Reviewed 1 June 2016 via mobile

We placed a reservation several weeks in advance of the Memorial Day weekend. Since there were four couple going, we had requested that our rooms be close and on the same floor. Apparently, this request was completely ignored. To make matters worse, we were place in a handicap accessible room, which if you are not handicapped, can be very uncomfortable....

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Thank Nicole B
Sandra D, Manager at Candlewood Suites New Braunfels, responded to this review

Dear Nicole B, We apologize for your experience, upon research your reservation was booked through a third party website and it was a handicap room. The second room for the party traveling with you was booked as a regular room and therefore we assigned them as close as we could putting you on the same floor a few rooms apart....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Candlewood Suites New Braunfels is located off Interstate 35, within minutes of Schlitterbahn Water Park and New Diabetic Research Center.At Candlewood Suites New Braunfels, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet.Candlewood Suites New Braunfels is within walking distance of many local favorite restaurants. For those guests who prefer to dine in, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. New Braunfels Candlewood Suites provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room.Much larger than the average hotel room and significantly more affordable than a corporate apartment, temporary housing, long term leases, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the New Braunfels Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, New Braunfels Candlewood Suites is the solution to your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites New Braunfels

Address: 1471 N Interstate 35, New Braunfels, TX 78130-2816
Region: United States > Texas > New Braunfels
Price Range: $132 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites New Braunfels 2.5*
Number of rooms: 83
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New Braunfels staff and other travellers.
1 question
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Houston, Texas

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Questions? Get answers from Candlewood Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am assuming that rooms not facing I-35 are quieter.”
 of 5 bubbles chrissE1536DH, 8 Jul 2016 | Read review
“Ask to be on west side for quieter rooms.”
 of 5 bubbles BlueberryBuckle, 21 Mar 2016 | Read review
“Rooms on west side of hotel are quieter.”
 of 5 bubbles V821PKmariaf, 29 Nov 2015 | Read review
“Ask for a room not overlooking the grill area.”
 of 5 bubbles bridgeth710, 17 Aug 2015 | Read review
“Ask for a room away from the highway”
 of 5 bubbles Beachgirlusvi, 27 May 2015 | Read review
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