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La Quinta Inn & Suites New Braunfels

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La Quinta Inn & Suites New Braunfels
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264 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites New Braunfels
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Showing 263: English reviews
Granbury, Texas
Reviewed 20 July 2016

The staff was extremely kind and courteous. Our rooms were very clean and comfortable. They helped accommodate us with our early arrival. Will definitely stay here again and again!! I highly recommend La Quinta Inn & Suites New Braunfels

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Helpful?
1Thank kowebas
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review kowebas! I am glad your stay was excellent! I will definitely pass on your praise to our staff. We have been re-training our staff in better ways to provide outstanding service to our guests and I am very happy that it is showing. Courteous staff and a clean/comfortable hotel are our top priorities! We look...

Reviewed 16 July 2016

Dogs barking in the hallway most of the night, security latch torn off front door, dead bolt lock torn off bathroom door, no bulb in bedside lamp. I did call the front desk about the dogs barking and was told " This is a pet friendly hotel," you will just have to live with it.

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Helpful?
1Thank jamestW8268AP
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thanks for the review James Trevathan! I apologize that your stay did not meet your expectations. We have already gone through your room and made sure that all the issues you noted have been taken care of. I did speak to the front desk representative regarding your call. Please know that the 'you will just have to live with it'...

Collinsville, Mississippi
Reviewed 15 July 2016

I love this hotel so much that we have been coming here for our summer vacation for over 10 years. If there is a problem the manager on duty will fix it. The pool is always clean, you got a 50/50 chance that the hot tub is working. Breakfast area is very clean. They are doing renovation now but they...

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Helpful?
1Thank Mikebrantley
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thanks for the review Mikebrantley! I am glad you enjoyed your stay. We are trying our best to keep everything up to par on cleanliness and we are looking forward to everything being done this month. We will see you next time and the gym will blow you away when you see it! AJ A General Manager lq0254gm@laquinta.com

Reviewed 13 July 2016 via mobile

Although the room was fine, and the staff were friendly, the breakfast equipment was not working properly. Both the microwave and the toaster power repeatedly went out. Also, although the whirlpool was open, the jets were not working properly and the temperature was lukewarm.

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Helpful?
1Thank choatex
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review choatex! It was reported to me regarding the power during the breakfast on Monday morning. I did look into it personally and it was fixed that afternoon. I apologize for the inconvenience. I also looked into the whirlpool jet/heat issue you had. After inspection, everything seemed to be working properly and heating per city code....

Oklahoma City, Oklahoma
Reviewed 11 July 2016

the air did not work in my room and i had a loud neighbor. did not sleep well was not to happy room was nice just wish i could have enjoyed it better. maybe when we pass thru again it will be better. but what can i say Texas has my heart.

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Helpful?
1Thank lovelyboans
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review lovelyboans! I do apologize that the A/C unit did not seem to work as expected and that your neighbor was loud. Please do not hesitate to notify us at the front of any situations that may occur during your stay. Our staffed is trained to identify the cause and offer a solution immediately, especially to...

Brownwood, United States
Reviewed 30 June 2016

A/C not working, elevator not working, had to ask 3 times to become a rewards member. had no solution to a/c and elevator. breakfast attendants not friendly if you even see them. the rooms very clean. this hotel is remodeling and I feel once they are done it will be a better place to stay

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Helpful?
2Thank Tina H
AJ A, General Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for the review Tina H. Only through our guests comments such as yours can we better our hotel and our staff. We did check on the A/C unit in your room and found that the unit was not set to cool correctly. It has been repaired and is blowing nicely. Along with the remodeling, we have also gone...

Grand Prairie, Texas, United States
Reviewed 24 June 2016

Fresh smell of paint, fitness suite unavailable. Outdoor swimming pool not in an ideal spot, facing busy main road, not too sure I want to expose myself to driving onlookers. Room is clean neat and tidy. Air conditioner works, especially so hot outside. Usual La Quinta style.

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Helpful?
2Thank FangLam
Management response:

Thank you for your positive comments we are completing the finishing touches on our hotel with New Rooms and a totally Remodeled lobby and expanded Dining Room. We hope you will like the new look. Planning on adding some privacy netting around the pool fence for a liitle more atmosphere. Best Regards, The manager

Dallas, Texas
Reviewed 24 June 2016

Very nice remodel! Excellent hotel for price range. Excellent location for area activities. Pool is kinda lacking but I understand they have plans for that area as well. Staff is extremely accommodating and had great suggestions for restaurants and activities.

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1Thank aquaholic52
Grand Junction, Colorado, United States
Reviewed 6 June 2016 via mobile

La Quinta is always our first choice when we have pets or kids. This one was our least favorite of all due to construction/renovation. Floors are being retiled/carpeted and pose a risk walking on them. The outdoor pool is situated next to a noisy, busy intersection. Even though the motel is close to lots of attractions, it's certainly not the...

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Helpful?
1Thank Kathy S
nbhotelgm, Manager at La Quinta Inn & Suites New Braunfels, responded to this review

Thank you for your honest comments. We are closing in on completeing our lobby and dining room renovations in the next few days. We do our best to make the area safe and clean during this stressful time of renovation. Please feel free to contact me anytime tp discuss an adjustment on your lodging bill because of sub par accomodations....

College Station, U.S. Virgin Islands
Reviewed 5 June 2016

Upon making the reservation, the hotel staff did not inform us the entire first floor was under construction. It looked so much like a construction site, when I first entered to check-in, I second-guessed myself that I went to the wrong hotel. The lobby was in such disarray, that I had to ask the construction workers where the check-in desk...

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Helpful?
1Thank Zeana S
nbhotelgm, Manager at La Quinta Inn & Suites New Braunfels, responded to this review

I am so sorry for the issues we had during that week you were here. We failed to notify you of the lobby construction and I apologize. We have resolved all those issues and I can assure you the lobby and dining room are now completed. Please feel free to contact me directly and I will happy to make adjustment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 3 star hotel is only 2 miles from Schliterbaun Waterpark, 3 miles from Historic Gruene, Tx and 10 miles from the Outlet Malls. We have and outdoor pool and Hot Tub, expanded Continental Breakfast, high speed wireless internet, free parking and close to several good restaurants with Chili's in our adjacent lot. All rooms, have coffee maker, micro, refrigerator and high standards of cleaning as verified by La Quinta Inc. Fitness center and elevator. ... more   less 

Additional Information about La Quinta Inn & Suites New Braunfels

Address: 365 Hwy 46 South, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $108 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites New Braunfels 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
La Quinta Inn & Suites New Braunfels Hotel New Braunfels
La Quinta Inn And Suites New Braunfels
La Quinta New Braunfels
New Braunfels La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It only has wired wifi, and only wireless in lobby.”
 of 5 bubbles FangLam, 24 Jun 2016 | Read review
“Get a room away from their noisey elevator!”
 of 5 bubbles cassiefayetatro , 16 Nov 2015 | Read review
“Try to stay on first floor to avoid elevators.”
 of 5 bubbles BobG183, 9 Aug 2015 | Read review
“I guess you should ask if there are any noisy pets in the building and then ask to be placed away from them.”
 of 5 bubbles michaellM1218CB, 13 Apr 2015 | Read review
“If you want quiet, ask for the third floor.”
 of 5 bubbles SusanDFW, 24 Feb 2015 | Read review
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