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La Quinta Inn & Suites New Braunfels

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Traveller (38)
Room & Suite (45)
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Overview
  • Excellent32%
  • Very good29%
  • Average18%
  • Poor12%
  • Terrible9%
Travellers talk about
“parking lot”(24 reviews)
“room was clean”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
There are newer reviews for La Quinta Inn & Suites New Braunfels
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Traveller rating
124
115
73
47
36
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LanguageEnglish
124
115
73
47
36
Show reviews that mention
All reviewsparking loteggs and sausageroom was cleanfirst floorplace to staydecent hotelstaying at this hotelfree breakfastthe breakfast areafront desk staffeasy accessnice staysan marcoshot tubpetsschlitterbahnhighway
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71 - 75 of 395 reviews
Reviewed October 25, 2017

I would just like to let you know that our stay was not so pleasant, for the following reasons: 1. Our a/c was not cooling; although we had family staying next to our room & in front of our room & both rooms were really...More

Review collected in partnership with La Quinta
1  Thank Happygirl1986
Response from Frank O, General Manager at La Quinta Inn & Suites New BraunfelsResponded October 27, 2017

I’ve received your review of La Quinta New Braunfels. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured your comments will be shared with our team. Thanks again for your time, and hope...More

Reviewed October 24, 2017

First of all, when we arrived we unloaded our luggage and pet into our room. Within 5 minutes we discovered the toilet was non-functioning. Upon notifying the front desk, they ALREADY KNEW and hadn't told us, AND they did not have parts to fix it....More

1  Thank Nicole N
Response from Frank O, General Manager at La Quinta Inn & Suites New BraunfelsResponded October 27, 2017

Sorry to hear about your stay, Upon checkout the front desk was only notified about the toilet issue. Was why they moved you to an EK which the room does have a sofa sleeper and is why she had just made that adjustment. Rest assured...More

Reviewed October 22, 2017

This hotel is a nice hotel. We have stayed here in the past and have had no problems. This year was the first year that I was not totally happy with our stay. We will return I am sure. I hope next year we don't...More

Review collected in partnership with La Quinta
1  Thank kathleenmO2711SM
Response from Frank O, General Manager at La Quinta Inn & Suites New BraunfelsResponded October 24, 2017

I have received your review of La Quinta New Braunfels. Looks like we fell short on meeting your expectations.I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured your comments will be shared with...More

Reviewed October 20, 2017

LaQuinta is reliably good regarding comfort and amenities. The beds are comfortable and the breakfast is pretty good, too, with several choices. We normally travel with a little dog, but this time she did not accompany us.More

Review collected in partnership with La Quinta
Thank avisn2017
Response from Frank O, General Manager at La Quinta Inn & Suites New BraunfelsResponded October 23, 2017

Thank you for your feedback! I'm pleased to hear that you had such an enjoyable stay with us at New Braunfels la Quinta. Our team looks forward to providing you with exceptional service in the future. its our commitment to serve our guests to our...More

Reviewed October 3, 2017

We were in process of moving and new home needed interior painting. Due to health issues we could not stay in home until painting completed. The La Quinta was very clean and quiet. The staff was very helpful when my mom fell and required EMS...More

Review collected in partnership with La Quinta
Thank slanag2016
Response from Frank O, General Manager at La Quinta Inn & Suites New BraunfelsResponded October 5, 2017

Thanks for your feedback! Hope all is well with your mother and I'm glad to hear that our staff was very helpful.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (45)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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bacrowe
March 14, 2018|
AnswerShow all 3 answers
Response from Kelly R | Reviewed this property |
The rooms are inside hotel style. There are several restaurants right at the intersection, Denny's, Olive Garden, Golden Corral, Chilis, and several fast food places. There is a Kohls across the street and a few other... More
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Room Tips
"Stay on the top floor"
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"If you need ADA accessible, understand that it might not be honored even if confirmed."
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"Ask to see your room FIRST! Examine it closely. Demand a clean room, or have hotel send team to room to..."
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""shop around" think twice"
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