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    Best Western Inn & Suites

    1493 N I-H 35, New Braunfels, TX 78130-2816
    Hotel website
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    Savings alert: 13% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$178
          US$90
          US$178
          US$90
          US$178
          US$90
          Traveller (3)
          Room & Suite (1)
          Hotel & Grounds (16)
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          Overview
          • Excellent45%
          • Very good28%
          • Average17%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “waffles” (20 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Suites
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Inn & Suites
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          Hilton Garden Inn New Braunfels
          510 reviews
          #4 of 32 hotels in New Braunfels
           
          Courtyard by Marriott New Braunfels River Village
          437 reviews
          #2 of 32 hotels in New Braunfels
           
          The Resort at Schlitterbahn
          698 reviews
          #3 of 32 hotels in New Braunfels
           
          Sleep Inn & Suites
          250 reviews
          #6 of 32 hotels in New Braunfels
           
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (363)
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          1 - 5 of 363 reviews

          Reviewed 6 days ago via mobile

          We arrived Friday. We booked 2 rooms. First off, the rooms smelled musty like it hadn't been cleaned. Mirrors were dirty and dust on all the furniture. We found a huge water roach in our room hallway. We were told by the front desk that...More

          Thank fronterhouse81
          Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 4 days ago

          My apologies to you and your family. We pride ourselves on being extremely clean as all of our rooms are thoroughly checked before we rent any room. In addition, we regularly treat our rooms and property with pest control services. Because of the high volume...More

          Hotel's Favourite
          Reviewed 10 April 2017 via mobile

          We began our drive from Matehuala MX in the morning. Crossing the border at Laredo Texas, our planned destination for end of day was San Antonio. Good traffic. Good weather. Plenty of Sunshine. We decided to push on to New Braunfels, TX to put us...More

          Thank JNPetrusek
          Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 12 April 2017

          Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. We are delighted to hear your stay with us was such a positive one. Thank you for taking the time to leave your review, and we hope to...More

          Reviewed 1 week ago

          Door had gaps under and over letting all cooling out. Looked like it had been kicked in before. There was also a dead bug laying a foot from the bed. Good hotel for the price but unless your standards are low, this might not be...More

          Review collected in partnership with Best Western
          Thank jasonjJ7355DF
          Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 4 days ago

          Thank you for staying with us here at the Best Western Inn & Suites of New Braunfels. I apologize for your issues with your room. We do everything in our power to make sure our guests have a great experience staying with us and will...More

          Reviewed 1 week ago

          This hotel has adopted the use of an instant coffee machine instead of brewed coffee in the lobby. This practice made a nice breakfast unenjoyable. I had to go down the street to get a good cup of coffee. They also used pitchers of milk...More

          Review collected in partnership with Best Western
          Thank Micheal K
          Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 1 week ago

          We are sorry to hear your stay was not a satisfactory one. I would like to take a moment and address some of your comments individually: We went to a single-cup, coffee dispensing machine in large part because of customer demand. It has many advantages...More

          Reviewed 2 weeks ago

          Very nice hotel. Would stay there again. The breakfast was very tasty and the kind size bed was very comfortable. Parking was also very convenient. The location was right off the highway making travel to San Antonio very easy.

          Review collected in partnership with Best Western
          Thank Kayla E
          Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 2 weeks ago

          Thank you for honeymooning with us. Congratulations and best wishes for your future. We are pleased to hear your stay was pleasant. Thank you leaving your review. Sincerely, Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

          Hilton Garden Inn New Braunfels
          510 reviews
          #4 of 32 hotels in New Braunfels
           
          Courtyard by Marriott New Braunfels River Village
          437 reviews
          #2 of 32 hotels in New Braunfels
           
          The Resort at Schlitterbahn
          698 reviews
          #3 of 32 hotels in New Braunfels
           
          Sleep Inn & Suites
          250 reviews
          #6 of 32 hotels in New Braunfels
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Multilingual Staff
          • Meeting Rooms
          • Business Centre with Internet Access
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Hot Tub
          Details
          • Price range
          • US$95 - US$234 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in New Braunfels
          • #10 Business Hotel in New Braunfels
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 60
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Best Western, Hotwire, Booking.com, Travelocity, TripOnline SA, Priceline, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • New Braunfels
          • Also Known As
          • Best Western Hotel New Braunfels ,
          • Best Western Inn And Suites ,
          • Best Western New Braunfels ,
          • New Braunfels Best Western
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          Traveller (3)
          Room & Suite (1)
          Hotel & Grounds (16)
          Nearby
          Hilton Garden Inn New Braunfels
          510 reviews
          .10 km away
           
          Sleep Inn & Suites
          250 reviews
          .33 km away
           
          Comfort Suites
          138 reviews
          .16 km away
           
          Quality Inn & Suites
          90 reviews
          .18 km away
           
          Nearby Restaurants
          Olive Garden
          86 reviews
          .68 km away
          Bosses Pizza New Braunfels
          38 reviews
          .95 km away
          New Braunfels Smokehouse
          123 reviews
          1.11 km away
          TJ's Burgers & More
          82 reviews
          .90 km away
          Nearby Attractions
          Schlitterbahn Waterpark New Braunfels
          1,761 reviews
          2.64 km away
          Faust Street Bridge
          76 reviews
          2.27 km away
          Prince Solms Park
          43 reviews
          3.06 km away
          New Braunfels Conservation Society
          15 reviews
          .67 km away
          Questions & AnswersAsk a question
          Waggsgirl
          Do you allow cancellations if one night is spent, but an emergency out of our control has occurred and the remaining night needs to be cancelled?
          29 July 2016|
          Answer
          Response from DosPlumas |
          I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
          0
          Votes
          mlb56003
          Difference between executive queen and regular queen room? I'm wondering about the price difference and if it's a good idea to pay more for the executive queen..
          26 June 2016|
          Answer Show all 5 answers
          Response from Susanna P | Reviewed this property |
          The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
          0
          Votes
          Room Tips
          "lots of road noise"
          Read review
          "Request a room on the back side away from the interstate. The front rooms are not loud but you can hear the..."
          Read review
          "All floors are good"
          Read review
          "Pick a room or park near the stairs as there is no elevator."
          Read review
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