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BEST WESTERN PLUS New Caney Inn & Suites

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69 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Rockwall
Reviewed 1 week ago NEW

Hotel is located under the new grand parkway and is a little hard to get to right now.Hotel was clean and quite.people at the desk at check in and check out very nice. next time i am in that part of the south i will stay there again.

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Helpful?
Thank Thomas A
Billy p, Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Thomas A: Thanks so much for writing such a nice review. Yes, the Grand Parkway is an awesome addition to this area, and can be a bit challenging to maneuver. We are glad you figured it out! We thank you for your kind comments, and look forward to seeing you next time you're in our area.

Reviewed 17 October 2016

Good price, clean hotel and rooms! Enjoyed our stay. The staff was very kind and helpful. Only had one minor problem during our stay and it was probably because of a new employee. This was our second stay here and we willl be back!

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Helpful?
Thank DarrenS4
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Thank you for such a nice review! We enjoyed having you stay with us. I do apologize that you had an issue, and I appreciate your attitude about new employees! We hope you do come back and see us; we will strive to ensure a better stay on your next visit. If you have other comments/concerns, please call us at...

New Caney, United States
Reviewed 14 October 2016

I love staying at this hotel, staff is super nice and rooms are very clean! From check in to check out always treated with respect and hospitality. Highly recommend this hotel to anyone travelling through the area.

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Helpful?
Thank Ramona B
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Ramona B: Thank you for your glowing review!! Thank you for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us and there is nothing better than...

Mountainburg, Arkansas
Reviewed 14 September 2016

First of all the smoke free hotel has a smoking pit next to entry door that forces non smokers to enter non smoking hotel through a cloud of smoke. Employees were smokers. Secondly, our room was not cleaned the second night we were there which is okay. Thirdly but most importantly pets jumped up and licked me in elevator. The...

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Helpful?
Thank WinGate2013
Lubbock, Texas
Reviewed 6 July 2016

This should be rated as the #1 Hotel in New Caney. Overall appearance is excellent- from looking outside to the rooms. Attention to detail on cleanliness as well as exceeding customers expectations. Pet friendly. We were impressed from the minute we entered the hotel from the reception at the desk and it just kept getting better during our stay. Rooms...

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Helpful?
Thank Jayhawk79424
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Jayhawk79424: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us! We strive to make you feel at home when you are with us and it sounds like you think we succeeded. We hope to see you...

Springdale, United States
Reviewed 13 June 2016

They exceeded our expectations with the quality and comfort of the rooms. The gym was small, there wasn't a lot of equipment to work with, however, you can definitely get your cardio done. We wish all places had a later breakfast hour but other than that, we really enjoyed my stay.

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Helpful?
Thank Ana G
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Ana G: Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us. See you again soon!

Reviewed 12 June 2016 via mobile

Talk about a place that make you feel welcomed. This place is it. No, this place don't have posh, uber luxurious accommodations or room service but they are friendly and accommodating. We started using them back in 2012 and they still have our votes of the 'Home away from Home' hotel. Check in is fast and check out is faster....

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Helpful?
Thank Mike P
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Mike P: Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It’s a delight to know that you thoroughly enjoyed your hotel, breakfast and staff. Please come back and visit us again soon!

Texas
Reviewed 29 April 2016

We were displaced due to flooding and they helped us in every way they could. Great staff and clean rooms. Very happy with our 3 day stay. Karen was fantastic at the front desk. We stayed as a emergency, but would love to go back to just relax.

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Helpful?
Thank Doyle B
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Doyle B: Thank you for such an incredibly nice review! We were so glad to be able to assist you during a very stressful time! We are appreciative of anyone who takes time to leave a friendly review and love that you want to come "just visit". You and the dogs are still welcome anytime.

Rusk, United States
Reviewed 18 April 2016

This hotel seems to be relatively new. It was extremely clean. I would recommend anyone traveling to the New Caney area to use this hotel. The staff was very helpful even at 3:30 AM when several of the parents of our ball team checked in.

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Helpful?
Thank Ruthann F
Billy p, General Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Thank you for such an incredibly nice review! Everyone at the BEST WESTERN New Caney Inn and Suites takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review, and hope to see you again soon!

Splendora Tx., United States
Reviewed 15 March 2016

The AC was set to no lower than 75 and the room was hot. I went to the front desk twice and had to wait for the clerk to return from a smoking trip outside by the pool. Food was burned at 4:30 am and set the fire alarm off. Guests were in panic. Nobody came to say it was...

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Helpful?
Thank Sandra Y
Billy p, Manager at BEST WESTERN PLUS New Caney Inn & Suites, responded to this review

Dear Sandra Y: Thank you so much for taking the time to share your experience with us. I am so sorry to learn that your stay was not enjoyable. Your comments on the air conditioner, the desk clerk smoking, the fire alarm issue and the fridge have been duly noted. All air conditioners in the room are able to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sports is a way of life in Texas and our BEST WESTERN PLUS New Caney Inn and Suites is in a location that is convenient for many sporting events and competitions, including a luxury Tour 18 Golf Course nearby. Frequent flyers can rest assured they'll catch their flight because our property is a brief drive from the George Bush Intercontinental Airport. However, that doesn't mean there aren't plenty of nearby opportunities for rest, relaxation and recreation, too. Lake Houston State Park is in the neighborhood and a favorite destination for outdoor lovers. More of a city traveler? That's covered, too. The Humble Civic Center is also near our New Caney hotel where top events happen year round. Whether you prefer a getaway at Lake Houston Wilderness Park or a concert or sporting event for the record books, it's all at your fingertips when staying here. The A. V. " Bull" Sallas Park Sports Complex is minutes away, and there's nothing like taking in a game even if you're here for business. The Walmart(R) Distribution Center attracts employees to the area on a regular basis, and mixing sports with business is always in good taste. If something a little more relaxing strikes your fancy, visit the Oakhurst Country Club for fine dining, social events and recreation. After a meeting at Kingwood Medical Center or taking care of business with Baker Hughes, why not treat yourself? Romantic getaways are made complete with southern hospitality, while business travel with Exxon Mobile(R) is complemented by some of the area's top attractions just a few miles away from our hotel in New Caney, TX. Luxury bedding awaits every guest at the BEST WESTERN PLUS New Caney Inn and Suites. We are happy to accommodate groups and those in town for a special event. Simply ask one of our friendly staff members if there anything we can do to improve your stay with us and we will go above and beyond to deliver. Book a room at BEST WESTERN PLUS New Caney Inn & Suites today and enjoy the best value and a memorable stay in New Caney, TX! ... more   less 

Additional Information about BEST WESTERN PLUS New Caney Inn & Suites

Address: 22033 US Highway 59, New Caney, TX 77357-8257
Region: United States > Texas > New Caney
Price Range: $106 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Caney Inn & Suites 2.5*
Number of rooms: 49
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Also Known As:
New Caney Hotel New Caney
New Caney Inn And Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS New Caney Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dogs are allowed in all beds on all floors, even pit bulls”
 of 5 bubbles WinGate2013, 14 Sep 2016 | Read review
“If a cab is needed, ask the hotel for their recommendation for a reputable cab company.”
 of 5 bubbles MAMNewJersey, 17 Nov 2014 | Read review
“We requested a quiet room. Third floor met our expectations.”
 of 5 bubbles BnB_SE_Texas, 6 Feb 2014 | Read review
“3rd floor rooms are very quite”
 of 5 bubbles cecelia0, 3 Jul 2013 | Read review
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