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Comfort Inn & Suites Odessa

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Comfort Inn & Suites Odessa
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Arrived at 2:00 am and was quickly checked in. Beds were very comfortable, room accommodating size. Bathroom was very clean. Only issue was they there were only 3 towels in room for 5 of us, had to go get more. The. Breakfast hours lasted until 10am which was awesome for our late arrival. Provided biscuits, gravy, bacon and eggs in... More 

Helpful?
Thank Charmy174
TXA97, General Manager at Comfort Inn & Suites Odessa, responded to this review

Thank you for taking the time to review our hotel! We're so glad you enjoyed breakfast. Guest satisfaction is our number one priority here at the Comfort Inn and Suites. We hope to see you next time you're in Odessa! Heidi Dodson General Manager Comfort Inn and Suites Odessa More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

It was kind of hard to find the entrance to the Inn but once found we were pleasantly surprised. We met Myesha at the front desk immediately and what an amazing lady. She was very informative about the town and inquisitive about the career that I have chosen. The room was amazingly clean, quiet and spacious with the separate sitting... More 

Helpful?
Thank Jeremiah M
Santa Rosa, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2016

Hotel room was fabulous. But when our group for up and went out to breakfast there was nothing ready. No juice, no milk for cereal, no bread or bagels only thing available was waffles and no syrup. The girl was not working fast at all to refill even when receptionist came in to help her. We went to IHOP. No... More 

Helpful?
Thank tamibegley
TXA97, General Manager at Comfort Inn & Suites Odessa, responded to this review

On behalf of our entire team let me apologize for failing to meet your needs at breakfast. I will bring this to my staff's attention to ensure this doesn't happen again to any future guests. I hope you will give us another opportunity to serve you here at the Comfort Inn and Suites Odessa! Heidi Dodson General Manager More 

McAllen, Texas
1 review
Reviewed 4 August 2016

Like to to stay at Comfort Inns, since the oilfield has slowed down, the rooms are a lot more reasonable in the area that i travel. I have a hard time getting the stay points that i deserve, wish the system that y'all have was little more user friendly.

Helpful?
Thank brbhouse
El Paso
Level Contributor
3 reviews
Reviewed 17 July 2016 via mobile

Upon arrival my husband checked the bed (as he usually does) and found that the pillow cases were dirty. 2 had makeup on them and the third had a hair still on it. Ok, fine, easy solution..we called down and asked for new pillow cases. The front desk personnel were very helpful and understanding. Also mentioned that 7 complaints had... More 

Helpful?
Thank ksalci
1 review
Reviewed 14 June 2016

Overall, this hotel was very accommodating. It was updated, with many charging outlets for electronics in the hotel room. Rooms were clean. Breakfast was always restocked quickly, with many options to choose from. Clean pool also. Our only problem was with towels. On the reservation, we had stated five people were staying in the room for four nights. We only... More 

Helpful?
Thank Kaitlynn L
Lubbock, Texas
1 review
Reviewed 10 April 2016 via mobile

worst experience of my life. staff is rude, very poor management doesn't handle anything. never staying again. clerical was very rude & snotty, management wasn't any help. room smelled very bad, had to wait like an hour for a room.

Helpful?
Thank Mary m
Farmington
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2016 via mobile

Our room was downstairs. The rooms have high ceilings at least downstairs don't know about upstairs. The room was clean but had a smell to it, a bit of a funky smell but we couldn't figure out where it was from. The room itself is roomy but you can tell people haven't been kind to the room. The info book... More 

Helpful?
Thank Ruth H
TXA97, General Manager at Comfort Inn & Suites Odessa, responded to this review

Thank you for taking the time to comment on your recent stay at the Comfort Inn and Suites Odessa. I will share your feedback with the housekeeping department to ensure our future guests have the best stay possible. We hope to see you again soon! Heidi Dodson General Manager Comfort Inn and Suites Odessa More 

Tucson
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2016 via mobile

We arrived late at night and were welcomed in by a nice young man who made check in a breeze. Room was very clean and bed was comfy. I have had better breakfasts, pretty sure it was powdered eggs. But the service provided was friendly and cheerful which more than compensated. I would stay again.

Helpful?
Thank Dancingdell
TXA97, General Manager at Comfort Inn & Suites Odessa, responded to this review

Thank you for staying with us on your recent trip to Odessa! All guest feedback is important to us and I will share your comments with our staff. We hope to see you again soon! Heidi Dodson General Manager Comfort Inn and Suites Odessa More 

New York City, New York
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 November 2015

Check in and check were both very easy. At first, the room assigned to me smelled like smoke. I asked to change to another room immediately and was given a room nearby. The new room was spacious and clean. I asked for more linens and pillows. I picked them up at the front desk. My sister forgot her toothbrush and... More 

Helpful?
1 Thank Toan N

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites Odessa

Address: 801 South JBS Parkway, Odessa, TX 79766
Region: United States > Texas > Odessa
Price Range: $95 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Odessa 2*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Odessa staff and other travellers.
1 question
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Pearland, Texas, United States
over a year ago

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Questions? Get answers from Comfort Inn & Suites Odessa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the loudly dinging elevator.”
 of 5 bubbles Resque, 2 Apr 2015 | Read review
“Book one at the end of the hall as you run the risk of having only one noisy neighbor.”
 of 5 bubbles 500AMB, 16 Mar 2015 | Read review
“Just stay away...”
 of 5 bubbles greekguy951, 24 Jun 2014 | Read review
“Not on the highway side. Very noisy.”
 of 5 bubbles Jbergvt, 9 Apr 2014 | Read review
“I did not use the restaurant or room service so have left an average rating.”
 of 5 bubbles JohnY680, 11 Aug 2012 | Read review
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