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TownePlace Suites Odessa

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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Jackson
Level Contributor
556 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 4 weeks ago via mobile

Stayed only one night but it was excellent. Brand new hotel really close to the mall with a very nice and accommodating staff. They put me on the 4th floor where it would be quite for me to get some sleep to be able to drive my group back to Tennessee. Room was very nice with mini kitchen and very... More 

Helpful?
Thank Kirby P
Level Contributor
3 reviews
Reviewed 22 August 2016

Arrival was great! The lobby was clean and there were cookies! Thought it was a good start. Until. The desk clerk told me the pool was broken. But since I had kids she'd be willing to put a wading pool out on the deck for them to splash in? My kids are 8 and 15. Thanks but no. Then we... More 

Helpful?
Thank Becki T
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feedback. We take a lot of pride in providing exceptional guest service but unfortunately we fell short during your stay with us. Please accept my apologies. I hope you will give us another chance when your travels bring you back to the area. Again, thanks for taking the time to let us know how we are... More 

Little Elm, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2016

The room was clean, the hot breakfast was delicious and filling and the swimming pool was clean. The gates to the swimming pool were not in working order and there were no towels but we quickly got some after asking for them. The grounds were neatly trimmed. The staff at the reception desk was friendly and the manager thanked me... More 

Helpful?
Thank David L
2 reviews
Reviewed 10 June 2016 via mobile

I stayed in room #234 I loved the location of the room easy access to pool & parking lot . The liked the layout of the room & cleanliness . The a/c worked great during the day but not at night woke up sweaty turned it down but that didn't help other than that & the light in the bathroom... More 

Helpful?
Thank debra g
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. We are happy to here you enjoyed your stay with us. I have discussed with engineering the concerns you had with the room you stayed in. So we may ensure this will be an isolated issue. We hope to see you again when your travels bring you back to the Odessa area. Thanks again... More 

1 review
Reviewed 22 May 2016

The handicap shower left the bathroom floor very wet..and the bed was sagging so bad it looked like a elephant had slept on it for years. None of the ice machines worked. Even though the staff was very kind and friendly, we will not stay there again.

Helpful?
Thank Linda H
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. I would like to apologize that your stay with us did not meet your expectations. We pride ourselves in providing excellent customer service. I have spoken with the appropriate departments to insure this will be an isolated Issue. I you will give us another chance next time your travels bring you back to the... More 

Houston, Texas
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2016

It appears to be an older property. The room is clean and comfortable, but on the small side. The kitchenette is tiny. Also, there is no place for two people to sit and eat together. Only one office type chair at the table/desk. The staff I met was friendly. Sunday breakfast below average. Was a bit noisy till about 10:30... More 

Helpful?
Thank O3972EErichardb
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. I have discoursed your concerns with the appropriate departments. We do provide rooms with a sleeper sofa maybe this will work better for you in the future. We hope to hear from you again when your travels bring you back to the area. Thanks again for staying with us at Towneplace Suites Odessa, Tx.... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 March 2016

Hotel was clean and bed was comfy. Breakfast was a little better than expected. Small kitchen was a bonus if you wanted to eat in. Good value for price. Lots of outlets to plug in chargers and room smelled clean...not musty or smoky.

Helpful?
Thank Karen W
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

We are glad to hear you enjoyed your stay with us at Towneplace Suites Odessa. We hope to see you again when your travels bring you back to the Odessa area. More 

McGehee, Arkansas
1 review
Reviewed 9 March 2016 via mobile

I want to thank the staff. My visit was kinda tough and emotional. The staff was over the top and was very caring. I hope I didn't talk them to death. Breakfast saved me going some where to eat. And it was good. If I ever come to Odessa again I will choose this hotel. Thank you staff for listening... More 

Helpful?
Thank whissperinwind
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back! We are happy to hear you enjoyed your stay with us and that we could provide you a conferrable place to relax during your hard time. We hope to see you again when your travels bring you back to the Odessa area. Thank you for staying with us at Towneplace Suites in Odessa, Teaxs. More 

Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 December 2015

Where to start... This is a hotel used for Oil and Gas workers, so be prepared for the Oil smell all over the place, it's not a clean hotel, since the workers come in with dirt they leave a lot of it behind. The carts to take the luggage to the rooms work, but you will gain a muscle or... More 

Helpful?
Thank Raul G
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. We pride ourselves in providing great customer experience. Due to bad weather we have had more then normal amounts of workers staying with us. I hope you will give us another chance when your travels bring you back to the Odessa area. Thank you again for staying with us. More 

San Antonio, Texas
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 December 2015

Since our family has grown, we have no homes large enough for all of us to fit. We rented the banquet room for the day. I chose this location because a few others didn't even return my call when inquiring! To make this an even better chose, we discovered the rooms had a full size fridge!! Really convenient for leftovers... More 

Helpful?
Thank Roberta D
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

We are so happy to hear about your stay! Thanks for choosing TownePlace Suites Odessa to host your family's Thanksgiving party. We look forward to seeing you again on your next trip to Odessa. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about TownePlace Suites Odessa

Address: 4412 Tanglewood Lane, Odessa, TX 79762
Region: United States > Texas > Odessa
Price Range: $115 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Odessa 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#1 Business Hotel in Odessa
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Questions & Answers

Questions? Get answers from TownePlace Suites Odessa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for the handicap room.”
 of 5 bubbles C8267RPlindah, 22 May 2016 | Read review
“Check the room before you move your stuff in.”
 of 5 bubbles P1370FRraulg, 30 Dec 2015 | Read review
“Only two stories so this really doesn't apply. Except we had ours by elevator-never heard outside hallway noise.”
 of 5 bubbles 181robertad, 3 Dec 2015 | Read review
“One of the best values in the area. Clean, kitchenette, quiet, comfortable.”
 of 5 bubbles 996danm, 28 Jul 2015 | Read review
“I was on first floor by an exit and it was still quiet, the mall is basically in the parking lot alot of options to walk to.”
 of 5 bubbles iney-carr, 22 Sep 2014 | Read review
5 of 5
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