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Arrival was great! The lobby was clean and there were cookies! Thought it was a good start. Until. The desk clerk told me the pool was broken. But since I had kids she'd be willing to put a wading pool out on the deck for...More
Thank Becki T
Response from D'Anne O, General Manager at TownePlace Suites OdessaResponded 24 August 2016
Thank you for your feedback. We take a lot of pride in providing exceptional guest service but unfortunately we fell short during your stay with us. Please accept my apologies. I hope you will give us another chance when your travels bring you back to...More
The room was clean, the hot breakfast was delicious and filling and the swimming pool was clean. The gates to the swimming pool were not in working order and there were no towels but we quickly got some after asking for them. The grounds were...More
I stayed in room #234 I loved the location of the room easy access to pool & parking lot . The liked the layout of the room & cleanliness . The a/c worked great during the day but not at night woke up sweaty turned...More
3 Thank debra g
Response from D'Anne O, General Manager at TownePlace Suites OdessaResponded 23 June 2016
Thank you for your feed back. We are happy to here you enjoyed your stay with us. I have discussed with engineering the concerns you had with the room you stayed in. So we may ensure this will be an isolated issue. We hope to...More
The handicap shower left the bathroom floor very wet..and the bed was sagging so bad it looked like a elephant had slept on it for years. None of the ice machines worked. Even though the staff was very kind and friendly, we will not stay...More
Thank Linda H
Response from D'Anne O, General Manager at TownePlace Suites OdessaResponded 31 May 2016
Thank you for your feed back. I would like to apologize that your stay with us did not meet your expectations. We pride ourselves in providing excellent customer service. I have spoken with the appropriate departments to insure this will be an isolated Issue. I...More
It appears to be an older property. The room is clean and comfortable, but on the small side. The kitchenette is tiny. Also, there is no place for two people to sit and eat together. Only one office type chair at the table/desk. The staff...More
Response from D'Anne O, General Manager at TownePlace Suites OdessaResponded 4 April 2016
Thank you for your feed back. I have discoursed your concerns with the appropriate departments. We do provide rooms with a sleeper sofa maybe this will work better for you in the future. We hope to hear from you again when your travels bring you...More
US$110 - US$285 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Odessa
Non-Smoking Rooms ,
Number of rooms
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