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Residence Inn Odessa

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#10 of 38 Hotels in Odessa
Certificate of Excellence
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Residence Inn Odessa
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
San Antonio, Texas
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 October 2016

This hotel has nice sized rooms for families with a fold out sofa for extra bedding. Beds are comfortable and clean. Overall rooms are very nice. Hotel is new and lobby is welcoming. Easy access to highway and several restaurants. Did have a mixed up with one of our stays as they didn't have the room we reserved, but they... More 

Helpful?
Thank Michele S
Justin C, General Manager at Residence Inn Odessa, responded to this review

MSegura468, I would like to thank you for such positive feedback! I'm so glad you found our rooms to your liking and felt welcome in our lobby. Please accept our apologies on the mix on your reserved room, I hope it didn't cause too much of an inconvenience for you and your family. If you ever find yourself in the... More 

Denver, North Carolina
Level Contributor
138 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 September 2016 via mobile

Primary requirement: PET FRIENDLY! BOOM!!! New, clean, good staff, FREE WiFi!, LG HDTV, decent breakfast options (wife loved the TEXAS shaped fresh hot waffle). In a brand new plaza with: restaurants (Cork and Pig, Red Oak, Egg and I, Poof, Lost Cajun, Saltgrass, and Osaka down the road); banking, salon, discount tire, Conn's appliance, to name a few. The water... More 

Helpful?
Thank Bruce B
Justin C, General Manager at Residence Inn Odessa, responded to this review

Bruce B, Thank You so much for your wonderful review of our hotel! Our goal is to always give our guests the best experience as possible and I am so pleased we have achieved that. I too love when my hotel room has everything I need in it and awesome restaurants near by. We hope to see you again if... More 

Houston, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016

This is a relatively new property. It is very clean and spacious. Breakfast was well done, excellent food and plenty of it. We had a studio room which worked well for a short stay. The work area is well designed. The exercise room is large and well equipped. The hotel is located conveniently to the airport and to downtown Odessa... More 

Helpful?
Thank 2flaneurs
Justin C, General Manager at Residence Inn Odessa, responded to this review

2flaneurs, I would like to thank you for your kind words and feedback! Our goal is to deliver a good experience to guests and I'm pleased to hear that we achieved that. We recently re-did our breakfast selection so I'm happy to hear you enjoyed it! We look forward to your next stay with us at the Residence Inn. Sincerely,... More 

Level Contributor
4 reviews
Reviewed 1 September 2016 via mobile

This hotel is probably 1 of the best hotels in Odessa. There rooms was massively big with plenty of room beds were soft and very clean. They have nice. Cute rabbits in the yard or around the hotel so good enjoyment for older or the kids. They are pet friendly and the breakfast and dinner was amazing and they have... More 

Helpful?
Thank SANDGODS
Justin C, Manager at Residence Inn Odessa, responded to this review

Sandgods, I want to say thank you for your positive feedback! Here at Residence Inn we strive to give our guests the best experience as possible so it thrills me to hear that you had such a great stay with us, I admit I too enjoy seeing those little bunnies outside! We recently redesigned our breakfast selection so it pleases... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2016 via mobile

So I have to admit I was a bit nervous staying here as the other reviews weren't the best. I hate roaches, so that review creeped me out and was dissapointed to read that the employees weren't up to par with the rest of the Marriott name. WELL.....I had a great stay! No roaches, room was clean,great updated layout,relaxing little... More 

Helpful?
Thank Lisa M
Justin C, General Manager at Residence Inn Odessa, responded to this review

Lisa M, Thank you for your kind words and feedback! Here at the Residence Inn Odessa we strive to give our guests a wonderful stay and I am so glad that we were able to provide that for you. I apologize that the shower was not what you usually encounter. I am also glad you found the staff to be... More 

Lewisville, United States
Level Contributor
3 reviews
Reviewed 20 July 2016 via mobile

I'm a lifetime Marriott traveler so I've stayed in a few hotels. Very disappointed in cockroaches in my room and the heartless I'm sorry from night manager. It was reported and you would have thought I would have heard from GM by now. Have to give them 1 star and that's all they deserve

Helpful?
Thank Retha K
Justin C, General Manager at Residence Inn Odessa, responded to this review

Retha K, Thank you for the feedback you offered about your stay at our property. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I wanted to personally apologize for the cockroach issues you encountered in your room. I'm extremely disappointed to hear that... More 

Little Elm, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2016

Every time I have been to this Residence Inn, I have never been disappointed. The staff at the reception desk is helpful. At first, they gave us a room that had not been cleaned yet so we went back to the reception desk and they corrected the problem after being quite shocked at the mishap. If you need to take... More 

Helpful?
Thank David L
Justin C, General Manager at Residence Inn Odessa, responded to this review

David L, Thank you so much for your kind words and your feedback! The staff here takes great pride in making sure each guest has an excellent stay, and I'm thrilled you had a fantastic experience with us! I apologize for the mishap with your first room. That is quite unusual for that to happen, and I'll be sure to... More 

Charlotte, North Carolina
2 reviews
Reviewed 22 June 2016 via mobile

I have stayed here before and didn't have any issues. But this trip was different. The girl who checked me in had poor hygiene. Looked like her hair hadn't been washed in days and she had a very bad attitude. Not impressed.... And I believe she was management..... I expect a little more staying with Marriott.

Helpful?
Thank shorty0312
Justin C, General Manager at Residence Inn Odessa, responded to this review

Shorty0312, Thank you for staying with us at the Residence Inn in Odessa and thank you for taking time to send us your feedback. I am disappointed to hear that you did not have a great experience when you checked in, as we strive to make great first impressions. I will look into this further to ensure that it was... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2016 via mobile

I'm loyal to the Marriott brand (and SPG), so I typically choose one of their properties in Odessa. I travel frequently for both business and pleasure, and will spend 75-100 nights in hotels this year. The property offers great amenities, but is poorly maintained. Yesterday the gym was 82 at 8pm (to be fair, it is 100+ during the day).... More 

Helpful?
Thank Picabogold
Justin C, General Manager at Residence Inn Odessa, responded to this review

Picabogold, Thank you for providing us with your feedback. I am very saddened to hear that your stay with us did not meet your expectations. Our goal is to exceed the expectations of each and every guest and your review reflects that we failed to meet our goal. I apologize for the inconveniences you had here with our hotel and... More 

Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 June 2016 via mobile

I usually write positive reviews, but can't for this hotel. Clerk didn't honor room type and placement re]0quests. I have eaten 200+ Marriott breakfasts and theirs was the worst we have had. Although property is fairly new and things were in working order. Clerk struggled to do platinum plus check in...didn't seem to know to offer points or welcome gift.... More 

Helpful?
Thank Benita D
Justin C, General Manager at Residence Inn Odessa, responded to this review

Dear Benita D, Thank you for providing us with your feedback. I am very saddened to hear that your stay with us did not meet your expectations. Our goal is to exceed the expectations of each and every guest and your review reflects that we failed to meet our goal. I apologize for the inconveniences you had here with our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Odessa

Address: 7261 Tres Hermanas Blvd, Odessa, TX 79765-8647
Region: United States > Texas > Odessa
Price Range: $126 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Odessa 3*
Number of rooms: 120
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Hotel Style:
#8 Business Hotel in Odessa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Odessa staff and other travellers.
1 question
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Wichita

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Questions? Get answers from Residence Inn Odessa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a pool view when you get to the reception desk.”
 of 5 bubbles davidlN645IK, 23 Jun 2016 | Read review
“The one bedroom suites are worth the extra money.”
 of 5 bubbles Nik-n-Dusty, 5 Jun 2016 | Read review
“Request high floor and away from the elevator”
 of 5 bubbles mickiec2014, 29 May 2016 | Read review
“A top floor room worked great for me.”
 of 5 bubbles MeanDanSiv, 11 Oct 2015 | Read review
“3rd floor and the end of the hall very quiet.”
 of 5 bubbles cheley89, 18 Aug 2015 | Read review
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