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Express Inn & Suites

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Express Inn & Suites
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Dallas, Texas
Reviewed 3 May 2015 via mobile

Our Kairos Prison Ministry team stays here two times a year, the Management always goes the extra steps to make our stay as comfortable as possible. I truly appreciate the staff for having breakfast ready at 5:30 am for the team of 40 plus people. They've upgraded to LCD TV which we were too tired to watch.

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Helpful?
1Thank Wayne E
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

The team here at Express Inn & Suites always looks forward to hosting your group twice a year. Thank you for taking the time to post such positive remarks on Tripadvisor. We look forward to seeing you in October. The big box of cookies your group left for our team is very much appreciated and enjoyed by all.

Reviewed 23 April 2015 via mobile

Stopped at this motel while on a scenic trip thru NE TX. While not impressive from the outside, this motel was clean, well furnished, the staff friendly and helpful, and had recent updating. Good, hot breakfast included. Would stay there again.

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Helpful?
Thank Dale S
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Thank you Dale for taking the time to share your most recent experience with the Tripadvisor community. I see that you have reviewed many businesses on your travels and really do participate in sharing your thoughts. The hotel prides itself on providing excellent value for money. It is good to hear you enjoyed the Hot Breakfast in the morning before...

Longview, Texas
Reviewed 2 March 2015

The room I booked was a smoking one that smelled very fresh. The staff was wonderful & very helpful. The hot breakfast was good with plenty of choices. The property was clean & well lit. We would definately stay here again. The pool had fun colored lights that change underwater. The only bummer was that it was too cold to...

Review collected in partnership with StudentUniverse
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Helpful?
Thank jgj2019
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Thank you for taking the time to share your most recent experience with us on Tripadvisor. We look forward to seeing you in the summer season when you come back with your kids to use the Salt Water Swimming pool.

Palestine, Texas
Reviewed 26 February 2015

Fit my needs perfectly.Claudia did a great job cleaning.I was very happy that the hotel offered non-smoking rooms with a warning of a $150 cleaning fee that would be billed to your account if smoking did occur.

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Helpful?
Thank mike j
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Claudia has been with the housekeeping department close to two years. She was very pleased to have her name mentioned in such a great review. Thank you Mike for noticing the hotels strict Non-Smoking policy in the designated Non-Smoking rooms. The hotel strives to provide a nice clean place to stay and all at a reasonable rate.

Timpson, Texas, United States
Reviewed 19 December 2014

Was looking for a place to warm my cold feet and found a most excellent place at Express Inn in Palestine, TX. There were some new faces there this time and they were warm, friendly and receptive. There seemed to be an improvement on the breakfast bar--plenty of milk, juice and hot breakfast items. Looking forward to going back.

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Helpful?
1Thank Bruce J
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

From all of the team here at Express Inn & Suites we would like to thank you Bruce for being such a regular guest at the hotel. We have made some minor changes to the breakfast bar and it is good to hear that they are being noticed. We look forward to seeing you again soon!

Reviewed 12 December 2014

Jeremy was a very friendly and polite, while providing great customer service. I highly recommend this hotel for any guests! The rooms were very clean, with an option of smoking or non-smoking rooms. Plus free hot breakfast every morning and a laundry room.

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Helpful?
1Thank Joseph H
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Thank you Joseph for giving both Jeremy and the hotel a five star review. It is very pleasing to hear the hotel is meeting guest expectations. We look forward to seeing you again when you pass through Palestine.

Jefferson, Ohio
Reviewed 10 December 2014

Maria F. Did a great job cleaning room 145 12/10/2014. Hotel staff very friendly and accomodatibg, Tim at the front desk actually saw my company name on the side of my truck and was ready when I walked in, people like that are hard to come by. Rooms in top notch shape and very comfortable. I wish every hotel was...

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Helpful?
1Thank Ben J
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Maria has been the head housekeeper for over five years at the hotel. She was very pleased to read the comments about room 145. The hotel strives to go above and beyond guest expectations. Wishing you a happy holiday season!

Baton Rouge, Louisiana, United States
Reviewed 9 December 2014

We went to ride the Polar Express..December 6....remember the date..... The Hotel was clean and the beds were great. The breakfast was good and a nice variety of items. The people were friendly and helpful. Now back to the December 6th date...there were no Christmas décor anywhere not even a tree. We found this very strange since I would guess...

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Helpful?
1Thank Rhonda W
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Thank you Rhonda for taking the time to post comments of your most recent stay on Tripadvisor. I am very pleased to see the four star rating and hear all the positive things about the cleanliness of the hotel. During the Polar Express season the hotel does have Pajama parties on the weekends.

hinesville ga
Reviewed 29 November 2014

Friendly staff! Clean rooms! Convenient to events! We came for a polar express event with our Girl Scout troop, and was surprised by a pizza / pj party in lobby before our Polar Express ride! Jeremy was wonderful!!!

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3Thank jujuann1201
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

The hotel has Pajama parties every Friday, Saturday and Sunday the Polar Express departs. This is the third year the hotel has hosted the parties from 5pm - 6pm. There is pizza, cookies, juice and hot chocolate. We look forward to seeing your girl scout group next year.

Victoria, Texas
Reviewed 15 November 2014

My husband was leary about staying at this hotel after seeing a holiday inn express next door and started to give me a hard time. We checked in much to his opposition anyway and proceeded to our rooms. i asked for adjoining rooms since i have two rowdy teenage girls and the front desk was more than happy to give...

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Helpful?
2Thank cynthia c
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Its is nice to hear that your family had such a nice experience with us during your most recent visit to Palestine. The team here is very pleased to hear your comparisons of our hotel with others you have stayed at which are much more expensive. Thank you for taking the time to leave a review on Tripadvisor.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Real Southern hospitality can only be found at the Express Inn &Suites of Palestine. With 93 guest rooms, Express Inn & Suites is by far the largest hotel in Palestine. We have the very best rates in Palestine on both nightly and weekly stays. All of our guest room amenities are new and meet the demands of the modern customer. Our guests do not want to get out of bed in the morning having experienced the most comfortable pillowtop mattresses in Palestine. We offer a FREE HOT BREAKFAST every morning from 6:00am - 9:00am. You will find the convenience of a Guest Laundry in the hotel and FreeWIFI in all rooms. For added pleasure, we welcome you to enjoy Palestine's LARGEST outdoor salt water swimming pool. If you like to travel with your pet, we allow pets with an additional fee. Please contact hotel directly for available pet friendly rooms. Smoking and Non-Smoking rooms are provided in separate buildings for the comfort of all our guests. We offer special Rates for extended stay workers that are coming into the area, so give us a call today to find out our current specials. We can accommodate any size crew and have ample truck parking for you to bring all your equipment. Why pay more? You can get better quality for lower rates at the Express Inn & Suites. You will find the convenience of many attractions, restaurants and shopping close by, so take your time weather you are traveling on business or pleasure to enjoy the Palestine area. Express Inn and Suites offers the best value in town, with all the comforts of home. ... more   less 

Additional Information about Express Inn & Suites

Address: 1100 East Palestine Avenue, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: $72 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Express Inn & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Express Hotel Palestine
Hotel Style:
#1 Best Value Hotel in Palestine
#5 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from Express Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king with a sleeper sofa, which my kids declared very comfortable. Room was clean & did not smell of smoke. The bed & down comforter were very soft. Would definately book this room again!”
 of 5 bubbles jgj2019, 2 Mar 2015 | Read review
“upper room less noisy.”
 of 5 bubbles L1918XSmikej, 26 Feb 2015 | Read review
“Hotel is close to loop--going out turn right. Close to theater and activities for young people go left.”
 of 5 bubbles 622brucej, 19 Dec 2014 | Read review
“Call ahead to get solid reservations - hotel is close to loop - an easy right turn on loop takes you to all the good restaurants in Palestine.”
 of 5 bubbles 622brucej, 18 Aug 2014 | Read review
“Get a room facing the pool, you will not hear the parking lot noises. (Not a major problem, just a hint)”
 of 5 bubbles bashuck1972, 8 Jun 2014 | Read review
5 of 5